Homeless at the entrance. No one st front desk for :30 minutes and tried calling for 3 hours and…read moreno one answered. Dirty, looks abandoned and large street sign is peeling and about to fall down. DONT STAY HERE!

I was the perfect guest. I cleaned up behind myself. I was the only occupation in the room. I dont…read moresmoke, drink or use drugs. I mind my business and wasn't a nuisance to anyone. The hotel is extremely overpriced and not worth it. Despite the many problems. For one, the internet on the second floor barely works. The cable service was Interupted each and every day. The safe was broken, I couldnt use it and my room phone never made outside calls. My remote also was given a problem although I went to the front desk and the older wekend clerk gave me replacement batteries. There is no microwave in the rooms. The refrigerator I got, wasn't even working at the time. No refund is given for the inconvenience. I paid $166.32 during the week for a single room with a king size bed and $185 Friday and Saturday. The hotel is slowly turning into a trap spot. They are housing people from DSS that are homeless. They have no rules posted to ensure that you have a comfortable stay, whether or not you spend one night or 1 week. I was here for approximately 3 weeks. They put me on the second floor without an elevator. I had to tug with my luggage up the steps. They had a quest They rented a room with that had their entire family staying there. At least 4 people for sure. The kids were constantly running up and down the corridor being disruptive. Guests were allowed to smoke weed on the floor where the rooms were Instead of the parking lot. I kept getting a contact high coming in and going from my room. Guests were talking loud and playing a blue tooth speaker with music outside my door. There is a man that works the night shift that is very rude, dismissive, condicending. Whenever he works he sleeps and you cannot get anyone over the night if you have an emergency. He is quick to threaten to call the police and kick you out if you dear to ask a question or challenge what he says. I used my cash app card to pay for my room. After being disrupted for the entire time I was here and asked to be moved he decided to refund my money to the card knowing it would take sometime to be refunded. Up to 10 days. This man saw me being alone, 55 years old and still he refunded the money and telling me I have to leave. Thank GOD I have a friend I can borrow money from. The maid service are very nice and helpful although they don't speak English. There is a woman that works the day shift and a man that works the weekend shift heavy set. These two are the exception along with the overnight clerk who seem to have a serious problem and don't know how to treat guests. This man didn't care if I had money in my hand to pay for another room. I DO NOT recommend you stay here unless it's for the 4 hour rate that they offer. Also the Mexican restaurant isn't even open. This is my true account and experience while staying at the Freeport Inn and Marina.