Homeless at the entrance. No one st front desk for :30 minutes and tried calling for 3 hours and…read moreno one answered. Dirty, looks abandoned and large street sign is peeling and about to fall down. DONT STAY HERE!

I was the perfect guest. I cleaned up behind myself. I was the only occupation in the room. I dont…read moresmoke, drink or use drugs. I mind my business and wasn't a nuisance to anyone. The hotel is extremely overpriced and not worth it. Despite the many problems. For one, the internet on the second floor barely works. The cable service was Interupted each and every day. The safe was broken, I couldnt use it and my room phone never made outside calls. My remote also was given a problem although I went to the front desk and the older wekend clerk gave me replacement batteries. There is no microwave in the rooms. The refrigerator I got, wasn't even working at the time. No refund is given for the inconvenience. I paid $166.32 during the week for a single room with a king size bed and $185 Friday and Saturday. The hotel is slowly turning into a trap spot. They are housing people from DSS that are homeless. They have no rules posted to ensure that you have a comfortable stay, whether or not you spend one night or 1 week. I was here for approximately 3 weeks. They put me on the second floor without an elevator. I had to tug with my luggage up the steps. They had a quest They rented a room with that had their entire family staying there. At least 4 people for sure. The kids were constantly running up and down the corridor being disruptive. Guests were allowed to smoke weed on the floor where the rooms were Instead of the parking lot. I kept getting a contact high coming in and going from my room. Guests were talking loud and playing a blue tooth speaker with music outside my door. There is a man that works the night shift that is very rude, dismissive, condicending. Whenever he works he sleeps and you cannot get anyone over the night if you have an emergency. He is quick to threaten to call the police and kick you out if you dear to ask a question or challenge what he says. I used my cash app card to pay for my room. After being disrupted for the entire time I was here and asked to be moved he decided to refund my money to the card knowing it would take sometime to be refunded. Up to 10 days. This man saw me being alone, 55 years old and still he refunded the money and telling me I have to leave. Thank GOD I have a friend I can borrow money from. The maid service are very nice and helpful although they don't speak English. There is a woman that works the day shift and a man that works the weekend shift heavy set. These two are the exception along with the overnight clerk who seem to have a serious problem and don't know how to treat guests. This man didn't care if I had money in my hand to pay for another room. I DO NOT recommend you stay here unless it's for the 4 hour rate that they offer. Also the Mexican restaurant isn't even open. This is my true account and experience while staying at the Freeport Inn and Marina.

What could improve? Everything…read more Dirty. Seemed to be prostitution going on. Bed was horrible. I tried to sleep fully dressed on top of the sheets. The seediest place I have ever stayed in. I was here 25 years ago and it was quit w nice. Weird stains on the wall. Multiple places. Just say no. I didn't feel safe here. Particularly as they gave me a room all the way around the back. This is a scary scary place.

The hotel pictures are doctored. This place e is right off a main road,no amenities. They mix…read moresmoking rooms. The rooms are dirty and unkempt. I wouldn't stay here. Plus its know for prostitution. Not a family place.

Location is easy to get to, right on Sunrise Highway. Easy parking in the rear. Facility is…read moreequipped with swimming pool and also offer continental breakfast. Staff is very helpful. Rooms appear to be clean and they have plenty of towels in the room. Bathrooms are nice and have alot of channels on the tv. Rooms equipped with blow dryer and coffee pot with amenities. Offer rooms with 2 beds. .

Run down hotel. I had been asking for towels since 9 am and the towels were never delivered. I gave…read morethe front desk a few calls and they either didn't answer, or they told me the towels were coming and never did. The two desk chairs in the room were also stained and looked disgusting- I had to use two towels just to place on top of the cushion because I didn't want to sit on them. Hotel definitely could use a few upgrades..

They are the best, we have been bringing our dog Bear here for a few years and have never had an…read moreissue. They are so caring and kind, you can tell that they truly love their jobs!

This place is so cute! Truly feels like a little hotel just for pets. The gated entrance feels so…read moresecure and the staff is so nice can't wait to leave my dog here and see how he does.

Been a client for over a decade. Great service and the best prices around. Searched my last trip…read moreonline for days after I found the best I contacted Sun Express and they were able to beat my lowest price.

I used the travel experts at Sun Express Travel to book a travel package to Europe with my wife and…read morechildren. The trip was an experience of a life time. The price we paid was way less than any travel website we searched. The expertise and professionalism of the travel agent was amazing. He had all the answers and helped put together a vacation that has created memories for me and my family that will last a life time. We will be booking all our travel with Sun Express Travel and recommend them to everyone we know.