Yankee medical service for elderly is horrible. They strung my disabled 93 year old mother along, promising a loaner scooter, leaving her without the means to get around her home for over 2 weeks. They made promise after promise about how they would assist her and nothing. I finally brought her scooter down after their sob story of not having help. They promised repair by 2 and a call at 5 pm to pick up. They knew I lived 1 hour from Burlington and was staying in town. Five o clock came and went, I had called multiple times without anyone picking up and they never called. So.. still no scooter, no communication, and quite frankly a total disregard for the safety and wellbeing of their clients. Go to Keene Medical. Never look back. read more