I had a couple of shoes that needed repairing so I came here. One pair needed a tap put on the shoe…read moreand the other pair was a little tight when I zipped them up so I wanted to expand them. There's no price list, and the guy just said $20 for both things, totaling $40. I was told that the shoes would be done in a couple of days. When I went back, they put the taps on my shoes but it didn't seem like anything had been done to the other pair of shoes because they fit the exact same. The man at the counter, who wasn't the same person as before, told me that he would try to add more space again and to come back in a couple more days to pick them back up. We'll see how that pair turns out. The shop was neat and tidy though.

Ever since the son, Julio, left the business, everything has gone downhill. The prices are random,…read morewith different charges and quotes for the same type of shoe. The father, now running the business, in abrasive and rude. Things just aren't the same.

Accidentally got paint on a favorite jacket. I checked Yelp and because of the reviews, I decided…read moreto go to Sky Blue Cleaners & Uptown Tailors. They are very knowledgeable. They advised me to give them a few days so in case 1st removal attempt doesn't work, they will attempt to do a 2nd attempt. AND THEY DID REMOVE THE PAINT STAIN! No discoloration at all! Everything looks perfect! Thank you Sky Blue Cleaners & Uptown Tailors! You're the best!

This review addresses the pricing and not the quality of work which I understand they have been…read moreawarded for. I brought in a jumpsuit for minor underarm repairs (about 1 inch on each side) and basic cleaning. I was quoted $32 for the repairs and $25 for cleaning--a total of $57 for a single garment. They also wanted to charge $20 just to remove some lint from a coat on top of the cleaning. I did not leave the coat as the quote for cleaning and lint removal was more than the coat is now worth. It's clear these people will charge as much as they can. Unfortunately, there are few cleaners in Harlem, but at this rate, I'd rather travel across state lines to New Jersey. Ridiculous! I did not leave the coat for service, as I could not justify paying these fees. But I did pay $57 for the jumpsuit because I had to have it repaired ASAP. If you're looking for fair pricing for basic repairs or cleaning, I would suggest looking elsewhere.

Pros: (+) Fast…read more (+) Inexpensive (+) Same day service (+) Sit while you wait (+) Cute kittens Cons: (-) If your allergic to cats, he has 2 cats. ~~~~~~~~~~~~~~~~~ Passed by this place many times but never checked it out till now. It's a little hole in the wall and can easily be missed since there is nothing fancy about this place that draws your attention. Had to replace the rubber on the bottom of a pair of heels that worn out. The owner was nice. He repaired them in less than 10 minutes and while I sat and waited, I played with his 2 kittens that he had walking around in his shop. The cost for the repair was $10.

Friendly. Quick. Inexpensive. Reliable. Lasting work…read more Needed to replace the sole of my black leather shoe & it was done within 1 hour as promised. When Collecting, I was told to try & pull it off. Clearly, I couldn't & it was really good workmanship. He makes things to last & I will definitively return & recommend this place.

This isn't a knock on the business but, NOT WHEELCHAIR OR STROLLER ACCESSIBLE!…read more I've heard he does incredible service! But I rolled up and didn't realize it's a basement business with a tall staircase leading down. Didn't see anything mention the tall staircase so mentioning for accessibility purposes! I will come back again when I am sans baby or I have someone to watch the stroller :)

Five star experience, we are talking about true crafting shoes and boots back to new- I actually…read moregasped in the best way possible when I saw what they did to my 12 yr old boots- it bought me back to when they were new. Others that I didn't believe they could get the marks out they did. Plus this great waterproofing treatment. So very grateful I found them in the neighborhood as I would travel for them. Thank you

Super quick service. Simple store but with anything watch related you could need and at a great…read moreprice!

I love my Burberry leather jacket!!! Steve fixed it so well and so professional that I can't even…read moresee my holes! He also polished it too. Best service ever ! Only $40 and other places quoted me $100.

I needed a fanny pack zipper fixed. One of the two zippers of my Cotopaxi fanny pack got caught on…read morethe ribbon of the key loop that is part of the bag. I tried to fix it myself but it was lodged in there and messed up the zipper. The company offers free repairs, but I missed the window to drop it off at fedex. Bringing it to New Pauls was so easy. The man at the front was very friendly (and quirky, and joked around with me and my kid). For a reasonable price, it was fixed by the next day and looked brand new. No complaints. So glad to have brick and mortar repairs I can walk to.

I've had them repair shoes ($45), alter the leather strap length on a vintage bag ($45), and alter…read morethe strap length on another bag ($28). They've done great work on all and don't take too long either. Will definitely continue to visit when in need.

I've had several pairs of men's dress shoes resoled here, on more than one occasion, and have been…read moredisappointed each time. Either the incorrect soles had been put on (rubber and instead of leather, rubber heel instead of combination) and I would constantly be wearing holes in the new "leather" soles. A new leather sole from sams would last between 2 and 3 months. I finally did a little research (on yelp) and found another, highly rated, cobbler. I had all my shoes resoled and they've lasted over a year. I had no idea what a bad cobbler was until went to Sam's

I brought in a beloved pair of boots that were still on my feet and in terrible shape. Seams were…read morecoming apart, heels and soles were shredded, and worn down, and in the last week, a huge rip had developed in one boot. I spoke with Robert who seems to run the shop (though a woman I believe was his wife also seemed to work there, and his cute toddler was asleep there too) and he quoted me 45 dollars for a massive amount of work. I had asked 2 other shops: 1 just 10 blocks north (...won't say who) quoted me 75, and the other 50. I thought maybe their quality of work would be better, but as my boots had never been cared for and were nearly 5 years old, I figured I should forego extravagance and just see if I could keep them alive for another year. Because I was still wearing them, Robert let me just wait in the shop as he worked away for about an hour on them. While I got some reading done, not only had he done the promised work, but also had fixed a tear in the inner lining and done a quick cleaning and waterproofing. From the junk heap to, again, one of my favorite pairs of fall shoes in 1 hour and for the best price in the area. If you want thoughtful work, for a great price, from a kind and deserving craftsman, this is the only place to go in the area. He also seems to have a good selection of ready-to-go shoes and shoe care accessories as well. Thanks, Robert! You have a repeat customer in me!

I've had a tall pair of Ferragamo boots and Alexander McQueen ankle booties, both worn frequently…read morefor over five years. The Ferragamos had a damaged heel and some cosmetic scuffs in the black leather, while the McQueens looked fine on the surface but had soles so worn down that water seeped in whenever it rained. Romy managed to fix both pairs so they look and function like new. I'm thrilled to have my two favorite boots back. It was absolutely worth the money: he repaired both of my shoes, which retail for several hundred dollars, at just a fraction of what it would have cost me to replace them new. And all within 24 hours! I came on a Thursday afternoon and he had them ready for me Friday morning :) I will be back!

Amazing service! My boots were falling apart and they were fixed in a couple of days. He even…read morecleaned them up for me! I would definitely recommend JSR shoe repair. I will absolutely be bringing back my other broken shoes.