I have been taking my dogs, both big and tiny, for many years. Trish is amazing, and so caring!read more

We take our Weimaraner/Lab mix to Trish and have had nothing but good to say. She has been flexible…read morewith scheduling and does a great job with Buster.

First time for Thea to meet our pup and after her grooming our four legged fam, looks wonderful. We…read moreliked how it happened here at our home. Thea was on time, efficient and caring to our sometime jittery fur baby. Would recommend her in the MD/PA line area for sure.

This is a fantastic service!! But for me, more importantly, the groomer herself is a miracle…read moreworker. For example, my dog won't let anybody touch his feet for nail clipping, and she has managed to make such good friends with him that he tolerates her -- and only her -- and lets her touch his feet and clip his nails. She is not your typical groomer in that she's all about the job. Thea is all about your pet, first and foremost. She will get down on the floor to accommodate your pet's needs if that's how the pet is most comfortable. By our third appt, my dog was getting upset when it was time for Thea to leave. Not when she came, but when she was finished and leaving. She worked so hard to earn his trust, and once she had he'd claimed her as his!

Was driving through town with our new puppy. We decided to stop in the Pet Salon. Amazingly they…read morefit our little girl in. They had a cancellation. Perfect timing. The groomers were very professional and really made today even better! Prices are fantastic too.

DOWNRIGHT DANGEROUS!!!! My little dog came home bleeding profusely from her paw and when I called…read moreto ask what happened I was greeted with open hostility and defiance. They were well aware they cut to deep when trimming her nails and applied an ointment that stops the bleeding. However, they never mentioned a word when we picked her up and I only found out because the quick stop treatment applied wore off and she started bleeding again once we got home. Our appointment was for 2pm and she wasn't finished until 5:20! I had to call and see what was going on, wasn't given any explanation for the 3 hour wait. Completely unprofessional and uncaring. Will never ever use again!!!!

Recently moved to Hagerstown. This facility is near my new home and I was excited to see how my…read moregirls liked it. They are not accepting new customers at this time or for the foreseeable future. Rather than note this on their site or voicemail, they just let the phone ring. I finally went in person and they told me that the owner doesn't want any new clients but does not want to say so publicly. Very frustrating and a waste of valuable time. I would ask the owner to give potential clients the courtesy of letting us know what's going on.

My family has been boarding our dogs there for years. The facility is clean as are the play and…read morewalking yards. The folks at Paramount have always been professional, courteous and accomodating. They always seem excited to see our furry family and we wouldn't consider taking them to any other kennel.

I have an Australian Shepherd mix. She always leaves looking pretty. The workers are nice and…read morefriendly. And I think the prices are fair and competitive.

I have taken my dogs there for quite a few years now. This morning had an appt there at 9:15. I had…read moreto get something very important signed waiting for the person whom was late I was stuck. I finally got a call to them at 9:30 am. 1st thing out of her mouth was i had to pay a $35.00 fee for being late or even trying to reschedule. I have never missed an appt there and was not even warned about this fee. She then goes on to tell me the "computer " generates this fee. Really like no human can change that? That was really dumb to say. We all know its not true. In all the years going there I have never seen such a charge. Maybe next time let your customers know ahead of time of this charge.

We have been taking our dog to Robyn since he was a puppy. So about 5 years now. She used to be a…read moregroomer at a local chain store then out of her house. Now she has opened her own business and we could not be happier. Robyn really loves animals and is the most patient and thorough groomer you can imagine. Our dog is part Chow so he is very fluffy and has a Chow's temperament. This means he is very difficult to groom and he does not let just anyone even touch him, but he loves Robyn. We once tried to take him somewhere else and they were unable to finish grooming him. Robyn only does one dog at a time so there is less stress for the animal and it takes much less time to complete. She also does not use cages. While our dog dries she plays with him and bonds with him. You will not get this kind of service elsewhere and for such a bargain of a price. I cannot recommend Lucky Pooch Grooming enough.

I took my Ebony to her and she did a great job. She is a cocker spaniel and very shy. They took the…read moretime Ebony needed and she looked beautiful.

They treat your puppy like it's their own. Our Cavapoo Charlie starts to cry in excitement as we…read moreturn into there driveway

I boarded my dog on a short stay once expecting her to be allowed to play with others. I was told…read moreshe had to be evaluated on first boarding visit. I was also not allowed to see where my dog would be sleeping-- kennel area. This is a red flag to me so we did not return.

We just brought our older Min Pin in. The vet we saw was wonderful. We were concerned about him…read moreneeding a dental because he has heart problems and separation anxiety. He also doesn't like men, is a known biter, & has vaccinosis (which manifests with him in the form of psychological issues). Yet, he loved EVERYONE there. The vet was very respectful of our dog's distrustful nature and immediately kept within his comfort zone during the pre-dental consult. Our dog's comfort & peace of mind was his #1 priority. He allowed me to handle him when necessary since that made our dog more relaxed. The ONLY complaint I have is the requirement of us giving him a distemper shot. I had advised them he has vaccinosis and yet the shot was forced upon him (because otherwise they couldn't do the dental work). I understand the reasoning behind it. For most dogs, that would be fine. But ours is a puppy mill dog with very specific health issues. Because we (this is my fault) didn't have a titer, he had to get it, & he went into anaphylactic shock. I would have happily signed a waiver instead, however that option was not made available to me. He ended up needing 2 teeth extracted, but they didn't charge us extra. While he was there, they also clipped his nails for free! The price was exactly what he'd quoted us - there were no hidden fees or "extras" - and their prices for everything they'd done (extractions, cleaning, kenneling, anesthesia, etc) were all much more reasonably priced than other vets in the area. They kept him nearly all day, calling us at noon to update us on his condition. He's already massively improved since yesterday, and is clearly more comfortable eating. We couldn't be happier!

I love these people. They truly care about my dog Mack. We are always greeted with smiles and a big…read morehello to Mack. I traveled over hour to come here because I trust them