Great jewelry store! They are so friendly and helpful and have beautiful pieces! We found just what…read morewe were looking for! We'll definitely be returning!

I was greeted immediately when I entered the store. The staff were friendly and professional. I had…read morejust come from a terrible experience at Periwinkles where I was not even acknowledged so I am most appreciative that Payson & Stoughton associates were very helpful and personable.

Much too expensive for whatever they offer. Anything to do with gold smiting is unreasonably…read moreexpensive. I guess, if you are the only store in a big area, you can take advantage of the fact.

I would like to say I am very pleased with the services I received at The Plattsburgh's Store…read more I had 4 family rings repaired and cleaned and I am Also ordering an anniversary band. Carol DelGrosso and William Wyatt were amazing.

Lovely shopping experience! The owner is just so sweet and pleasant. We found a beautiful charm on…read moresilver and put it on my gold chain.

This store is delightful - as is the shop keeper. Although most of the merchandise is artisan…read morejewelry, the store stocks a small assortment of unique t-shirts and casual dresses for young girls. Spotted a darling bohemian style minidress in the window in a pretty vintage print. Light fabric that's not see through but comfortable. It's packable... no wrinkles!

A Beautiful Mess is such a wonderful addition to downtown Plattsburgh. I swing in every time I'm…read morehome for a visit and always leave with new treasures. They're also my go to for gifts for friends and family. I live outside of DC but wanted to support them from afar and Nicolette not only essentially served as a personal shopper but hand lettered a card for my mom and dropped the gift off. They are delightful and worth the visit.

Stopped for lunch/coffee in Plattsburgh and walked around downtown for a bit. Downtown Plattsburgh…read moreis a little sparse but this shop is super cute! They had a wide variety of cards, signs, body products, gifts, and clothes. Super friendly staff and great place to a get a little gift or card! I do wish they had a few more things local to Plattsburgh but a great shop overall

The manager (I believe he's called Brian) and staff were rude and dismissive. They acted as they…read morethey were doing me a favour to sell me an item I was interested in (I did not purchase it). Also, there were some discrepancies between the quality of the item and what I later learned. Prior due diligence is important before purchasing something at this store. Finally, all the warning signs about their display cases are phony. I accidentally touched the surface of one and nothing happened. Reading the manager's response to their negative reviews makes it obvious he spends more time refuting the reviews and shaming the reviewer rather apologizing for his behaviour.

I highly recommend Ferro Estate & custom jewelers. They were so wonderful to work with my husband &…read moreI were highly satisfied with our jewelry & our purchases. I'd definitely buy from them again & I'd recommend all my friends & family to go here! Thanks for all you help & support! Elisha

Wonderful service they were very very helpful I would recommend them to anyone so greatread more

Bought a necklace here today. The staff were extremely friendly and accommodating. Thanks!read more

The lady working there replaced my broken watchband with another one I had brought in at no charge…read more She's awesome!

They did wonderful job on my rings. But I will say it took them almost two months to get to them. I…read morewent in one week and they said call next week because I was next in line. So, I did. Well, I waited a week, and it still wasn't finished. When I finally went in to pick it up. They were going to charge me double on one of the pieces. Which was a lot. So, I'm no really impressed.

Very helpfu; service here! Tish is great! She hand makes alot of her own stuff! Its sooooo well…read moremade! My girlfriend loves it! Plus it doesn't cost you and arm and a leg! What more can you ask for?

Nice designs and reasonable prices! I bought 5 pairs of earrings & a bracelet for myself and my…read moredaughter. The owner is super friendly and very helpful!