Fawna is theee sweetest, kindest and most helpful! This is my go to place and she is ALWAYS…read morewelcoming and friendly!! They have the best employees and all the best products at a good price.

Good selection, good prices, good service. If you need any type of tobacco products or smoking…read moreproducts this is a good place to go.

This vape store/plus has always been very friendly. I've always been addressed with nothing less…read morethan great costumer service. I even forgot my Drivers license once and was asked by the owner if he could see it. I understood completely as I should've had it on me to begin with. Went home not far and returned legally. I enjoy the atmosphere, variety and selection. What more do I need. Great job !! : ).

Very nice guy, honest & didn't try to upsell me. He looked for the discontinued coils I needed for…read morea while & I offered to buy a new set up instead. He didn't upsell me on the vape & instead told me the good specs of the cheaper one & I'm a happy customer. The prices were pretty good & they had a good selection.

Great selection and variety of products, love the atmosphere and customer service I received when…read moreshopping here

I don't leave many reviews but I had such a nice experience at house of smoke with Draven I wanted…read moreto share. I came in looking for a few different things but wasn't sure exactly what I wanted. He helped me find some great options at great prices, wasn't pushy, knew what he was talking about and made my whole morning. Thanks guys!

They have Always friendly staff. The flavors are in house, and solid. Lots of variety on juice,…read moredevices, and are reasonably priced. I often stop by even if out of the way, because I appreciate the service as compared to other vape stores.

The only reason I'm not giving this place less than 2 stars is because I'm nice and don't want to…read morefuck over a small business. Since, someone else has already given a 2 star review, I will do the same, even if I think they deserve less. I'm not a Karen... just a nice guy who wants some normal treatment. The customer service here is super annoying, especially in the era of coronavirus. I get the rules in place, but they were quite rude about how far we were supposed to stand and how many people were allowed to be inside. Look, if you're scared of getting covid19, just close your shop. Otherwise, treat your customers with some respect. I am willing to appease to your restrictions. Some normal cordiality is the least of expectations. We're not talking about Charles Dickens here. Also, I think part of good customer service is empathy, which they lacked. They were treating me like I'm some Oliver Twist. My driver's license expired in the middle of coronavirus, and I had no means of getting it renewed because the DMV, a state-level government agency was closed. Sometimes, it's okay to use common sense. I'm in my early thirties. Just take my money. I want to give it to you. I'm not a damn minor. I would likely not return due to shitty service and shitty attitude. They don't have that great of a selection either. I was straightforward and honest about my expired license. It's no one's fault I couldn't get it renewed. It's their fault for providing shitty customer service. In fact, if they just politely refused by apologizing, I would have been better off. But they were quite rude about not taking my money, as well. I was polite. I'm usually polite because I grew up in a Vietnamese family. We are polite.

I came here to get a vape and the person I worked with was super knowledgeable and helpful. She…read morehelped me pick up something to match my needs. Also bonus, they do offer a veteran's discount.

This has been my go to spot for quite a few years. Last Sunday I went in to purchase new glass for…read moremy busted tank. Sadly that was not an option. Purchased a new tank and Myke went above and beyond by cleaning out my old tank of glass (thought I had gotten it all), finding a correct ring and putting on a new glass tank from the spare in my new tanks kit Myke is one of the few faces I recognize in my every few months visits but is always friendly and very knowledgeable.

Great shop, I just wish sometimes they would ask if customers knew how to set up/use a machine…read more Called to ask a question and was told I would have to come in to figure it out. Woulda really appreciated having the info before I left (not even offered) so I didn't have to make two trips. Other than that service is friendly, they have an awesome WIDE selection of flavors and best vapes! (Might need to water the plants in the shop they were all looking real dead lol)

The customer service here is great! They have options for all vapers and can answer any of your…read morequestions. They really do keep me coming back! I have never had a bad experience at any of their locations. I was in luck and they had some cool USB-C lanyards for free today! How neat!

Okay I love these folks. They have been my neighbors for a handful of years now. They have put up…read morewith my dogs and countless visitor dogs barking at them at the back of the business with grace and understanding. One of their folks recently found my dog out on her own personal walkabout after I apparently fled the house without closing a single door (It seems I was very excited to go get dinner. Or something. I honestly have no clue what happened that night.) For all the interactions I've had with the kind folks who work here, I've only been in the shop a couple of times. But each time it is a veritable wonderland of glass sculpture and let's face it - artwork. I mean, if we are going to elevate and legitimize the cannabis industry, you really cannot go wrong enjoying it with some of the beautiful tools offered by the Mellow Mood. I have found the folks here to be kind, mellow, knowledgeable, and able to talk to you at whatever level of comprehension you have about what exactly you're supposed to do with the various apparatus in the cases.

I used to love these downtown location. Like I would go almost daily so it was surprising when I…read morestopped by this morning and the lady ringing me up had left such a shitty impression on me that I'm writing a yelp review. Like wtf. I asked her question specific to her job and she showed no interest in helping me and treated me like I was an idiot for asking. This was my fav shop but fuck this place. She must be new. I was so disappointed I didn't even finish grabbing everything I wanted. If your downtown the guy on 2nd and burnside is much nicer and doesn't treat you like your an idiot for wanting to spend money.

The people are absolutely top notch.. Kind and ready to help out with all your needs from mystic to…read morenews paper astrologer, they e got you! Love these guys

Even though it was closing time, the guy working let me in anyways, it was fast but I really…read moreappreciated it because my man had dropped my vape at the river and I was in desperate need of a new one! I am also going to check out their store again because not only is it a smoke shop, but they have a bunnnnchhh of other cool stuff in there as well. A lot of crystals and stuff. I didn't look at a lot of it but from what I glanced at (in a hurry) it looked like a or of neat things. Definitely will be going back there!!!