I've been using this company for over 5 years and I'm very pleased with the service I have been…read moregiven, I like the fact that I know most of the drivers and I can trust them all... I'm happy with this company.

It was OK. I might have given them 4 stars, if the driver named Alex did not request payment at the…read morebeginning of the ride. I thought that that was strange... What if I make the flat payment of $110 and they drop me off in the middle of nowhere? He did turn off the radio when I told him that "I don't enjoy listening to the radio". The van is spacious for the commute and he did not drive dangerously, obeyed all the traffic laws and such. I did not feel unsafe, in that sense. Upon arrival at the destination though- he did something strange again. He demanded that I pay the $110 before he helps me unload the luggage. I thought that it was pretty rude and bad customer service, to do so. I paid the amount (which is a hefty sum, compared to an Uber ride for the same distance), and he did unload my luggage (albeit a bit begrudgingly). I also thought it was weird that there was a blue and white fan towards his face, on the driver's side. I made sure to sit behind the passenger side, away from the fan. He mentioned that he is only one of the employees. The man I spoke to on the phone yesterday to book the ride was more polite.

I first started using Oh Yellow Taxi Cab a year and a half ago for airport trips to L.A. area…read moreairports, including LAX. Recently, I called them to help with a ride to LAX for one of my relatives who was visiting me from out of town. As usual, Oscar from Oh Yellow Taxi Cab was punctual, reliable, pleasant to talk to, flexible, and responsive via both call and text. This taxi cab company is truly a gem in Los Angeles! Thank you so much to this wonderful little taxi cab company!

I made a reservation to pick up my mom at 5:30 am to take her bus at 6am. The Taxi never showed up…read moreuntil 6:05am. Horrible service.

From the owner: Yellow Cab of San Gabriel Valleyhas been providing professional taxi cab services for 20 years. The…read morecab company began in 1992 with just one vehicle and the desire to provide excellent service to all customers. As the need for taxi cabs grew, so did the company, which specializes in medical transportation and also helps ambulatory and disabled patients with special needs.In addition to transportation to and from hospitals, clinics, and medical office facilities, the yellow taxi company also offers shuttle service to and from insurance companies, hotels, motels, corporations, school districts, government agencies, and law firms. The company also offers delivery service upon request. Whether you need local taxi or airport taxi services, the cab service is available 24 hours a day.Yellow Cab offers competitive rates, such as $2.70 per mile, and $30.00 per wheelchair lift, which is available for elderly and disabled patients by appointment. Flat rates are also available for longer rides. All drivers are committed to providing quality service to customers throughout the San Gabriel community. The company takes pride in the appearance of its vehicles. The cabs smoke-free and are always kept spotlessly clean...

Yellow cap is unreliable pick up right to cancel at the last minute and never pick up the patient…read more Neglecting the patient care.

When I called they came very fast and the price that they charged me was very reasonable…read moreMy Driver was respectful. His cab was very clean asked if I wanted windows up or down

Excellent service! Following some shenanigans with a…read moredifferent shuttle service, I reached out to Xpress Shuttles and spoke with Jackson, about my need for a next day shuttle for 5 people and ALOT of luggage. While Jackson did not have availability for the next day, he found a different company to handle our shuttle needs. I was contacted an hour later by the driver to confirm our reservation, and provided a contact number for any customer service needs. The driver arrived 10 minutes early the next day (with free bottled water) and delivered us to LAX promptly. Would highly recommend this company to others and will use in the future.

Upon recommendation from a cruise enthusiast community, we booked Xpress Shuttles for a cruise out…read moreof San Pedro, picking us up at Orange County International airport. The reservation process was easy and Leah was helpful and very responsive. Communication from the driver (Katrina, outstanding by the way) the day prior and the morning of the pick up was timely and we got to the cruise port in excellent time. I definitely recommend Xpress and will use them again when flying into the LA/OC area.

First time using this service and I wasn't disappointed. Very good service and reliable. Taxi was…read moreclean. Would definitely recommend it.

From the owner: our bussiness promotes sercvices in the cities of La Puente, Glendora. Rowland Heights, West Covina…read moreand Azusa .

I scheduled a ride for a trip to the airport and the taxi was 20 minutes late. After the cab was 5…read moreminutes late, I called dispatch to see how far away the cab was, and was told it would be there in a few minutes. After another 5 minutes, I called back but there was no answer. For the next ten minutes I tried calling back several more times, but no one ever answered the phone. After 20 min, as I was making alternative arrangements to the airport, the cab finally showed up. When the taxi finally arrived, there was no apology or anything of the sort. Instead, there was woman in the front passenger seat (I'm assuming it was the driver's wife), and the two of them proceeded to chat away the entire drive to the airport. Inside the cab, the door handle was broken and the window buttons did not work. I basically felt trapped inside. The window buttons not working was problematic b/c the windows were cracked open, and it was cold and had been drizzling that day. I suppose I could have asked the driver to roll up the window, but it was a short drive and I didn't want to interrupt his conversation with his wife. When we got to the airport, in my haste, I forgot to ask for a receipt. I called back later that day and asked for a receipt to be emailed or faxed to me. The operator said that it wouldn't be a problem. A week has now gone by, and I've had to make the request 2 more times. Each time I was told that it wasn't a problem, but I have yet to receive anything.

I needed a ride for a scheduled medical procedure. The cab was 20 minutes late, the driver did not…read moreknow how to get to the destination, he said it would take 5 minutes (?) to process a credit card, gave me the incorrect change (which I didn't immediately realize since I was running late). Some contact information on their website does not work, and I have had no reply to E-mails or a written letter regarding a partial refund. While they advertise they cover South Pasadena, it takes them too long to get here and they don't know the area.