I took the black car service to SFO from Cupertino. My driver came 5 minutes early, and he was…read moregreat. 5 stars!! I hired them again to take me home from SFO. I waited over 30 minutes as my driver was waiting 10 minutes outside of the airport, but experienced traffic coming in. I know they can't wait at SFO, but the whole point of hiring a car service is to avoid the wait. I was tired, jet lagged and grumpy from the travel... And it was raining I was tempted to jump into one of the many readily available taxis... He brought my luggage up the stairs and was super apologetic, so I ended up tipping extra as I imagine it wasn't so great for him either (waiting, traffic and the fact my flight was late). I would use them again as the cars were always clean and the service was good. I'd say 4.5 stars for the slightly neg experience.

Unprofessional attitude towards the customer. I requested…read morequote and nicely explained the situation and the guy on other line just hang up saying just "No". They have picture posted for proving Limo and simplify denied it. Worst customer service.

Sam was very professional and even came early. Great service. Will use again. The rate changed…read morefrom when I originally called about a week before and was told to call a day before instead however since our flight was early and had to be at the airport at 5:30 am we didn't want to take a chance with ride share services due to some reviews stating that they cancel at the last minute.

This cab company is pretty reliable. I have used them twice and they were both available within 15…read moreminutes of calling. They are also very prompt. A fare from Fremont to San Jose Airport was about $54 pre tip. One thing I didn't like was that the meter said $53.35 and the guy rounded up to $54. That's not how rounding works but okay.... At least they use square so that you aren't stuck with paying cash.

WOULD GIVE THUS PLACE ZERO STARS IF I COULD! On Sunday I Took a short ride from Oakland airport to…read moredowntown Berkeley and the cab driver CHARGED ME $516 on my debit card!!! When I called the company, the number connected me to dispatch. Dispatch told me to call the complaints department which was run by ONE GUY named Gabe. Gabe called me back and told me I had to call the accounting department which was run by someone named PINKY??? Like what the heck kind of ghetto little taxi company is this? After three days my money was finally refunded. WILL NEVER USE AGAIN.

Was in dire need of a ride from Bart to a local Resturant (I…read morewas really really hungry and wearing heals) . I met T.J and some Of the other drivers outside of Bart. TJ gave me a ride ! He was professional , kind, and fun to talk to ! THANK YOU for the ride ! You saved my stomach and my feet !! Lol Definitely will be calling when I need a ride !!!

Needed emergency pick up at Oakland airport. Found contact info at 9:30pm night before a 7:45am…read morearrival. I've never used Uber yet so didn't want to try something new last minute. Adam was there right when I walked out of the baggage claim outside and we were on our way! Nice clean newer vehicle. A+! Thank you so much!

Adam came to pick me up on time, but was extremely impatient and annoyed by the fact that we had to…read moredo a 2' detour on our way to the airport. I needed pick-up on my return trip from Europe 1 mo later. I sent him the exact flight details by email and left him $100 instead of the $65 the fare to the airport cost, to be sure he'll be there to pick me up. Sure enough, I arrived at 11:30 pm that day and calleed him, only to hear he thought I would arrive the next day, so he wouldn't be able to come and get me. One hour and $100 later I arrived home, promising myself never to take anything else but Uber to the airport again...

A huge thank you to Danny ( Davinder Singh ) for making our Yosemite trip so memorable and…read morecomfortable! From the very beginning, it never felt like we were traveling with a stranger, it felt like we were with a caring family member or an older brother who genuinely looked after all of us. He made sure not only that we reached safely and soundly, but also that every member of our team felt comfortable and cared for throughout the journey. Despite last-minute changes and adjustments, Danny handled everything so patiently and professionally. His calm nature, kindness, and thoughtful words of wisdom made the ride even more enjoyable and meaningful. Thank you for your warmth, care, and outstanding service. You truly went above and beyond to make this trip special for our team. Highly recommended!

one of the best services I've ever experienced. we have Kenwar (not sure how ihis name is spelled)…read moreas our driver @ visa. he is so polite & provides excellent customer service. shows up early & provided a great comfortable smooth ride from foster city to sf. I highly recommend this service . thank you so much Angel world wide transport. wish we can keep you r company as an everyday provider . Ty

Want a great car service this is your service in the Bay. The cars are new and clean and the…read moredrivers are professional. I tried using another service in the Bay and was stuck in a difficult situation at the last minute and Anil saved the day, or night. He and his team of drivers have provided rides for us over the last month and they have delivered us on time, safely, and comfortably. They are now our go-to for all our transportation needs!

We used Palo Alto Limo for a trip up to the city. We had the driver drop us off in one place and…read morethen pick us up in a different part of town about 5 hours later. We live in Menlo Park, and we were able to get there and back for about $55 each way. Can't beat that! Our driver was really nice and reliable. We ended up talking to him on the way up and the way back about his job, life in the middle east and politics. By the time he dropped us off we were like old friends! We also called him halfway through the night and asked him if we could meet an hour later than planned, and he was really flexible and didn't charge us extra-- which means he made it up in his tip. I am taking off half a point because the driver asked if he could smoke. If you have to ask, you can't. This isn't a cab, it's a limo. Another half point for the condition of the car. Outside, the back trunk of the town car was all scratched up as if he had left it out in a seaside town all winter, but I was not going to complain for the price. If this is something that will make or break your evening, you might want to check ahead and make sure the condition of your car is top notch because the Jones's will be there, and you know, you gotta keep up. I highly recommend this company-reliable, fairly priced, punctual. What more could you want?

The nicest most engaging and personable drivers! These guys are true professionals, very respectful…read moreand nice men. I don't use any other services for my driving needs.

Merit Taxi and Rohit, the driver, saved me this morning! I had actually scheduled an Uber ride and,…read moreeven after confirming the ride, they NoShowed. That was Uber, Merit saved me. I was lucky enough to call their number and I got to talk to a human. First point for Merit. Then, they sent me Rohit right away. I needed to get to an urgent doctor's appointment. Rohit got my walker in the car and got me to my appointment safely AND on time! To me, that's huge and it shows that the company and its drivers care. And how rare is that in this day and age? If I could give Rohit and Merit more stars, I would. Five isn't enough. Thank you, Rohit! Thank you, Merit!

Merit Taxi and their driver Rohit absolutely amazing customer service was spot on. Car was clean on…read moretime and helpful. Highly recommended