I needed transportation and unable to use my Über app, I called for a Yello Quick and affordable.!

These guys are new to the area and seem to take a LITTLE longer to get here; BUT, I've used them three times and every time has been a pleasure. The drivers are a lot of fun (they actually talk and joke with you) and the cars have been nice and clean. One big difference is the meter; unlike other local companies they actually have and use meters. Another company I used to use charged me a different amount for the same trip EVERY time. I am disabled and can't drive, these guys will get my business from now on... read more

So I USED to use this cab company for ALL of my travel needs especially when I was working 1 am.-5am. This past Tuesday I called in for a time med call 9:15. My cab arrived and I got my n the cab at 9:12. I was looking for my debit card and couldn't find it so I asked the driver if he could contact the main office since I've used them so much maybe they had my card on file. No such luck so since I was only $1 short for the ride I asked the driver. He told me he wasn't running a charity! So I got out of his car and he proceeded to accuse me of making him wait 30 minutes which was not true THEN HE DEMANDED that I pay him the 2.50 for simply getting in the cab. NOW if he had been nicer he may have gotten that 2.50 but since he decided that he wasn't going to be nice I simply wished him a blessed day and called the office. No one there picked up so I just hung up. Needless to say, Uber got me where I needed to go without a hassle or anything! We have had countless issue with different drivers overcharging my husband by going the "long" way to his job, passing our block and other sneaky ways the meter can get milked. I've had drivers point blank tell me that they will pick me up but NOT MY HUSBAND, which I find a bit absurd and disturbing. Yellow cab USED TO BE a GREAT company. I don't know what changed but until they get back to getting HONEST DRIVERS I will be spending my money with Lyft and Uber! read more

I called a cab just before 5:00 in an isolated industrial area in Concord---told the operator the business was closing and I would be outside waiting with no phone---they said I was next and it would a 25 minutes, an hour later I had to flag down someone across the street and call again--they said I was next and they would send a cab immediately---after waiting two hours----no cab every showed---I had to walk four miles down a highway to the nearest gas station. I called to complain and was told a manager or the owner would contact me---of course I never received a call---no response from an email either---they are the worst. I would give them zero stars if possible. You are better off hitch-hiking---I finally was able to charge my phone at the gas station and Uber picked me up in 7 minutes. read more

Was on time & courteous! No complaints. Cab was clean. Thanks yellow cab I've used them twice and they were great both times. read more

I scheduled a lyft to take me to the airport in the morning and it never showed. I called yellow cab of concord and they got someone to me quicker than I could have expected. read more