I give this company 0 stars. I phoned at 10:00 and reserved a cab for 3:00. Cab never showed. When we called to find out why, they said they canceled because we did not call back. So I scheduled it to come in 15 minutes. I asked if we were good. They said we needed to call back or they would cancel again. I asked why I needed to call again if they were coming in 10-15 minutes, he just said they would cancel if I did not call back in 10 minutes. Total insanity. Called Uber they showed up in 10 minutes at half the price. Never again Yellow Cab!!!!!!!! read more

I went on a very long walk yesterday 7/28 I ended up at Disfruta. Well when it was time to go home there's no way I was gonna walk. So I called Yellow Cab Of North County. It was the best thing I could of done! After I called the place, the driver showed up fast. I think it was better than calling an Uber! Totally!! Very good service!! read more

Yellow Cab of North County deserves 0 stars. The dispatcher doesn't understand English, doesn't speak English. The one thing they seem to understand is how to lie to customers. Use Uber if you need transportation. Hitchhiking is more reliable than this group of clowns. read more

My name is marcos trasvina i requested a cab to take me to motel 6 on plaza dr in oceanside from 764 east mission rd around 5pm & we waited almost two hours no cab my wife & i we were very cold and a nice person gave us a ride to the hotel other wise we wood be still waiting in the cold is tha how you run your operation.as far im concern i will never use yellow cab or call again but what really makes me mad is not that far oceanside to fallbrook shame on you for leaving us in the call you lousy people no call no nothing all your agents are good for is yoo apoligise for you imcompetents marcos& anabel trasvina 619_309_3159 email trasvinamarcos6@gmail.com read more

Not sure how you pick your drivers but you should definitely try harder. I have never seen such a shitty driver in my life. Almost ran us off the road. Quit hiring smooth brains. Shitty company. Who names a company yellow cab anyways. Such a lame name. Fuck you read more

Yellow Cab of North County - Shitty driver - Taxis Near Me - Oceanside, California

I had a cab enter my neighborhood and didn't follow merge rules and didn't want to merge behind me. He rode in the same lane with me over a bridge trying to force me into oncoming traffic. Then proceeded to flip me off and almost run over a child. The passenger looked frightened. I would not use this service. I called to complain and it seemed like it was not a big deal that their driver was a danger. read more

i called for pickup at the hospital in Oceanside. easy pick up. they told me 15 min and i would get a call or a car would pick me up in under a half hour. after 35 min , I never received a call. so I called Another cab. they were there in 10 min. as I was getting in the car , a yellow cab pulls up. i tell him , I was told that nobody picked up my ride thru dispatch so I have Tri city cab to take me. the yellow cab guy was pissed off and was yelling at me and the other cab driver.he was demanding I get in his car...no wonder they have a 2star rating. i can't believe they are still in business.. read more

Worst cab service ever. If I could give it negative stars I would. I had a cab driver kick me out of his cab because he got a better ride. When I called the main office to complain, the lady literally told me "this is his livelihood" and defended him. There is a reason Uber is taking them out of business, and thank god. Well congrats, you lost your one customer! I work in customer service so I understand bad days, but I would never talk down to customer like they are 3 years old. Good luck paying for your "livelihood" now when Uber takes you out. Bye! read more

I enquired the night before when to book cab for 4:45am pick up. Told to call 30 minutes before. I called 30 minutes before and taxi never showed. Called back, sorry no taxis. read more

on aug 2 called and requested a pickup at 326 s. melrose. I was expecting a cab at 3:30PM, did not show, did not call. called yellow cab told he was 2 miles away, did not show or call. they cancelled. they scheduled another cab, did not show, did get a call, however am vision impared and was waiting outside could not see cell phone screen, went inside to darker area to see screen, call stopped. immediately called back they said the cab was cancelled then scheduled another. this scenario continued until 5:30 when i had to holler at them for repeatedly not picking me up. going to check with business liscense about this practice. "dont answer we cancel". i have no records from drivers calling me only the main office. i know what;s happening, drivers have private fares and they cancel rides saying "no answer, no ride". they then use the yellow cab as private property, avoid paying the office and pocket the cash. More than one driver approached me on this because i tipped well. I am not responsible for ethical misconduct of driver, or if they have problems with their phones. i should be able to immediately call them back and have the driver continue but if i am not outside the cab will drive away, if i am in a dark place i can answer but it takes about 10 seconds. i am going to see if their liscense can be pulled. i am familiar with driver dispatch software used in main offices and milage and trends can and should be detected. this is sheer mismanagement. read more

"STRANDED IN ESCONDIDO" I'm actually reviewing only ONE business, but either because of desire for max exposure or to deceive (hopefully not), this business operates under at least TWO DBA's, maybe more. Yellow Cab of N. County AND Yellow Cab of San Diego are the SAME COMPANY. I had always THOUGHT that Y.C.N.C. was "Escondido Yellow Cab". IT'S NOT! So, anything written here DOESN'T apply to them. Apparently I've never used THEM; thought I was. I will NOW! I WAS using Yellow Cab of North County, & found THAT out only after researching, to complain to Visa & post the most NEGATIVE REVIEW possible HERE. NOT reviewing their SAFETY, but COURTESY (terrible) & most important, VIOLATION of RULES OF CREDIT CARD ACCEPTANCE, laid down by their Processor. Their current policy, though, could DEFINITELY affect their PROMPTNESS and RELIABILITY, as you will see. And this could hurt YOU, someday, if not right now. I'm in a unique position to address this; I've driven cabs (in total) for 10 years, & have provided Credit Card Services to Merchants longer than that. So I understand workings of each business TYPE. First, some background of credit card acceptance rules for Merchant, per Visa. THIS APPLIES TO ALL BUSINESSES ACCEPTING CREDIT CARDS, not just taxis. When a merchant signs Processing Agreement, they're bound by certain guidelines. I'm addressing only ONE of 'em here: DISCRIMINATION against customers intending to pay with credit card. Visa (and ALL the other issuers) INTEND their card to be accepted just as easily as cash. THIS CAB COMPANY VIOLATES THAT POLICY. When you call for a cab, one of the FIRST questions these guys will as is how you've gonna PAY. Why? CUZ some drivers WON'T TAKE CARDS, & cab company has a system they can use to "code" the call to ONLY be sent to cabs that DO take cards. Some drivers don't want to take cards cuz it incurs a fee, typically around 5% of total of transaction. What's wrong with this? While the drivers may be Independent Contractors, they're using the CAB COMPANY'S MERCHANT NUMBER AND ACCOUNT. When Merchant agrees to take cards, they agree ALL THEIR OUTLETS will take 'em. By asking YOUR intended method of payment, they are DISCRIMINATING against YOU, the cardholder. If enough people complain to Visa or their BANK, Visa will CANCEL THEIR AGREEMENT, place Merchant on a "TMF" (Terminated Merchant File), so they can't get service with ANY OTHER Processor. Why should YOU, THE RIDER, care? By "coding" the calls before dispatching, ALL drivers WILL NOT get the call, namely, the ones on record as "not taking cards". By stating your intent to pay with card, you, the RIDER, have GREATLY REDUCED the number of taxis responding to YOUR call. Does no good to lie to call taker; if you say "cash" and responding driver doesn't take cards, chances are he'll just drive off and leave ya. I've seen it done many times. Not what Visa wants; not what YOU want! Having been a driver & understanding driver incurs extra cost, I try to pay cash, but sometimes ya just can't. Once, finally fed up with their call-answering tactics, I decided to see what would happen if I called these guys & refused to tell 'em how I was gonna pay. What happened? THEY HUNG UP ON ME IMMEDIATELY. Caller ID's great, but when I called back, they could see it was ME. I'd get through to a call-taker, and they would immediately hang up again. If you ride cabs AT ALL, even infrequently, you NEED to address this. Sooner or later, this could affect YOU. How'd ya like to miss your FLIGHT, just because some cabbie didn't take, or even GET your call cuz he'll only make $47.50 instead of $50? The alternative, if driver refuses? He makes NOTHING? Never made sense to ME; it's why I never refused a card. It's called: "cost of doing business". 'Course, we're talking Cab Drivers here, not businessmen. Whaddaya do about it? Just call VisaCorp, and I do mean CALL. ON the PHONE! Visa will contact Bank issuing your card; Bank contacts Merchant. If just a FEW folks call, this company will STOP this practice or LOSE THEIR CARD SERVICE ALTOGETHER. Visa investigates EVERY incident like this. Trust me, they take this VERY seriously; it DOESN'T take very many people calling for them to pull a Merchant's account. There are MANY other cab & alternative services in SD County. Please let THESE guys know that until they change card acceptance policies, you're NOT ridin' with 'em. They're probably the LARGEST cab co. here, so maybe they think they can get away with it. I'd really like, with YOUR help, to show 'em this is WRONG and UNETHICAL, & hurts ALL their customers. And their bottom line it TOTAL. Merchants also NOT allowed to impose "minimum amount" for a card transaction either; it's in the Agreement. I'd always let MY customers know about it; some STILL would anyway. AVOID THIS BUSINESS, & others with unethical card acceptance practices. larrythediner . read more

I was terrified of having to depend on a cab, especially after reading all the horrible reviews yellow cab has everywhere but my experience was surprisingly good. I called one night in advance and scheduled a pickup in San Marcos, since I expected the driver to be late I called in a few minutes before the time I had to leave. The driver was on time and waited for me while I had to complete the paperwork. Then he waited for me when I arrived at my destination to brought me back again to San Marcos where I had to work. The driver was very friendly and the fare wasn't as bad as I thought it would be. I would not hesitate to call them up again if I needed them. Only complaint is that it's very expensive. read more

NOT A YELLOWCAB DRIVER ANY MORE-(I work most areas ,specifically Escondido area , some drivers don't like to work this area because they say there is "no customers", I also notice that many drivers refuse the credit card calls, so how are they going to get customers??? Well I don't have a problem with credit card cudtomers , I take any call no matter how far or close you are going)(not a yellowcab driver any more) read more

My eleven year old son and I were almost run off the road a few days ago by an irresponsible north county yellow cab driver. Completely unnecessary and avoidable A-hole move. Cab #544 entering south bound I-15 traffic from West Via Rancho Pkwy. I'm not skittish in the least, but god this guy was reckless and dangerous. I tried repeatedly to contact the supposed office number for North County Yellow Cab. The only response that I could get was an answering machine that said mailbox full. I would not entrust the safety of my family to this company nor would I ever do any business with them. The inability to contact any sort of business office or management fits well with the public persona of the company that I experienced on the road. read more

Waited over an hour and a half and cab still didn't show up! Called dispatch several times and they kept saying wait 15-20 minutes. Do NOT trust this company if you need to get somewhere on time! read more

I called at 9:00pm for a pick up . Told it would be 20 minutes. After an hour I called asking and was told driver picked up wrong rider? Did they confirm the pick name or where they were going? Pretty sure it had to be clear it was wrong client. Worst part they left me and my 15 year old daughter waiting while they Kept saying we were a priority call. Finally at 11:00 o'clock I called a family member to come get us. Did I mention they were told numerous times I was alone with my 15 year old daughter and since first calling them that only businesses that were now open were bars. :/ :( read more

Was told a 20 minute wait , called after an hour and the dispatcher who I spoke to originally said to call back in 10 minutes and when I did he was more rude than the first time . I waited 15 more minutes and called again and the way I was treated was appalling ! Trying to keep all Independent hard working people employed during these crap times but never again with this company ! Called Lyft and got my ride in 6 minutes . Trying to spread the wealth but never again with Yellow Cab .... read more

I had the extreme displeasure of being picked up by a driver named Joey in car number 4243 yesterday Dec, 9th 2019. I was picked up at approximately 11:30 am at the North County Health clinic. I was using a walker, he refused to assist me in anyway, frolled down his window and shouted at me to "GET IN!" In also had several folders in my hand from the clinic and was struggling to manage. He did not stop at the front entrance but instead kept going and I had to shout to get his attention. He cursed at me several times for not "waving": to flag him down while trying to manage a walker and some paper work. If he would have stopped in the first place and given me a chance to identify myself as his fair, this would have seemed the correct way of conducting business. He added that I should be grateful to him for having taken the call in the first place. I have used Yellow cab in the past and ALWAYS give the drivers a generous tip. This driver "Joey" needs some serious training on attitude adjustment to realize he needs to assist handicapped people in order to conduct himself properly with regard to customer service. read more

I will never use yellow cab again. One of their cabs almost hit me in the Walmart parking lot, then sped off making an illegal u turn while flipping me off. Not at all professional or safe. read more

I called early in the morning for a lift. The quoted time was five to ten minutes. The cab arrived about 15 minutes later. The driver called in the mean time to tell me he was on the way. I received a ride from Gardwin. I apologize if the name spelling isn't accurate. The car was a Toyota sedan. The taxi was very clean on the inside. Gardwin was very polite and provided great service. His ability to carry a conversation helped avoid a quiet and awkward car ride. He also paused in conversation at good times to listen to directions to my destination. The price for the cab was reasonable. I would recommend this company. read more

WOW! I had a last minute need for a ride to the airport and was unable to locate an Uber at 4am. If I hadn't been in such dire straights I could have scheduled a car service, but I was stuck. It cost me $137 from Oceanside (very close to the 5, right off O'side Blvd) to San Diego Airport. An Uber would be around $66. The driver was a nice guy, although a bit too chatty so early in the morning, for my taste anyway. I feel violated by that cost and I'm not even paying for it, my company is! I hope we get more Uber drivers in North County San Diego so the Yellow Cab drivers aren't able to take advantage of people. I couldn't find an Uber for the ride home either, but I did get one to the train station and took the Coaster home, so my return trip cost me $14. Yellow Cab needs to get more competitive in their pricing, because Uber is coming to our area...hopefully sooner than later! read more

I don't use taxis often but I've had enough terrible experiences to recognize a great one. Very polite operators, even at 4:00am, and timely service. My driver Manny was a super chill, friendly guy. Would recommend and will use again. read more

I just downloaded their free app. What an awesome thing to have on my phone. Now I don't have to call a cab. I just call for one with the app. It figures out where I am located for the pickup and it shows me where the cab is when it is on the way. read more

I needed a cab this morning. I called these guys and a cab showed up in five minutes. The driver was friendly and knew his way around. Can't account for the other reviews but this company was as good as it gets this morning. read more

Uneven service. You can be waiting for 5-10 minutes or, as was the case today, almost an hour(they were shorthanded). I got really angry with the dispatcher but i had bought a grocery cart full of groceries that I needed to get home. Add to that, a cab showed up to pick someone else up who had just called for a cab. WTF. That should have been my cab. Unfortunately, I have had this problem on more than one occasion, and for the time being I am going to get a ride from family and friends rather than chance waiting for a Yellow Cab taxi. read more

Saturday night, looking for a cab driver to pick us up on Camp Pendleton. Called 2 places, the first didn't do pick ups on Camp Pendleton, the second was rude and said there would be a 45 min wait. I called Yellow Cab, they were friendly and quick, we only ended up waiting about 15 minutes. Our driver was awesome, wish I would have got his cab number and name. read more

Due to medical issues that prevented me from driving, I recently ordered a Yellow Cab to take me to a nearby medical appointment that I had scheduled for early morning. I downloaded the Yellow Cab app on my iPhone, punched in the information, confirmed that the info had been received then went outside to wait for the cab. The app indicated that the cab was 25 minutes away. Plenty of time to get to my appointment as I had ordered the cab way in advance. I waited patiently for about 30 minutes, with no cab in sight or anywhere near my street, according to the app. I then get a text saying that the cab had been cancelled! No explanation as to why, but just to call Yellow Cab if I still needed a ride. I called the company and got an operator who yawned loudly with no apologies for doing so as he took the call from me. Very unprofessional!! I explained to him I the cancellation text and had ordered the cab through their app. His only explanation was that the "app acts weird". I told him I was not going to order another cab as I couldn't get to my appointment in time at this point. I had to cancel and reschedule my medical appointment at the last minute, fully expecting to have to pay a late cancellation fee, but fortunately did not have to. I was so angry I made a vow to never use Yellow Cab again. The only explanation that I can think of for the abrupt cancellation is that the cab got a call for a customer that was going to San Diego Airport, instead of a destination that was only 5 minutes away! Once again, due to their over all attitude, Yellow Cab has lost a customer to Uber. (Since using Uber, I now understand why they are FAR better than the traditional cab companies!) read more

I have had mixed experiences... some where the cab didn't even show up, and some where the cab driver was awesome. There's a dude that drives a taxi van named Steve, and we were pregaming and he came and got us... one of us lost our keys and called him up directly after we got home from the bar. He came all the over to where we were and dropped the keys off during the middle of his shift. That has to be one of the most awesome things I've ever seen a cabbie do. So if you're in O-Side and you have a group needing a cab, ask for Steve, he's the best. read more

Horrible. Called for a cab with there easy to remember phone number on a Saturday night and asked how long it would take. The dispatcher said it shouldn't take too long your the first pick up of the night. 45 min pass and no phone call or cab. I call again tell them it's been 45 min and they find me in the system with the correct address and phone number. How much longer I asked? They said it should be shortly. Another 30 min pass with no phone call and no cab. OK I am getting a little aggravated now. I called again and got the same response as before, it was time to call another cab company. The other cab shows up in about 5 minutes and calls right after I called dispatch. I will never use this company again, they are unreliable and just plain unprofessional. After the other cab arrived I expected to get a phone call asking me where I was or something. The rest of the night went on with not a single phone call from the cab that was supposed to arrive "shortly," nor from dispatch asking if I was picked up or anything. I live close to downtown Oceanside so its not like it was some place out in the middle of no where or hard to find. I was sitting outside for the full 2 hours looking for cabs driving by. read more

I love yellow! I have always had great experiences and would recommend this company over all the others. The drivers are licensed and fingerprinted with the San Diego sheriffs department. Many of my friends trust their kids alone with these drivers and feel very safe. read more

Waited 1 hour for a cab. I guess you can expect this from a cab company. Only waited because I had no other option. Poor service and act like their doing you a favor by taking you where you need to go. Excuse me but I'm a paying customer!!!!! read more

I recently and often have had excellent service with yellow cab north county. My last ride was with Michelle, and she was very prompt at arriving to pick me up, she was very kind, helpful and made taking a cab a pleasant experience! Thank you, yellow cab north county and Michelle! read more

There are scumbags don't leave anything behind cause I left me wallet and no for a fact I did and they are saying they don't have it. It's bull I need my ID and credit cards. I took another cab last night and told him about the lost wallet and his statement was and u think your getting that back and I said what does that mean and he said there dirty people so I take it I will never see it again so watch out don't leave your stuff in the yellow cab Oceanside read more

Very professional service, fast, punctual. Driver was excellent. I will use them again.

The first call I get is the driver cussing me out for no reason. They have no respect, their service is horrible, and they will jack up the rates and take longer routes if you are not familiar with the area. Take an Uber instead, and meet better people. That is all. read more

I recently rode in a Yellow Cab, the experience was awful, the cab was dirty, smelly & when I mention it to the cab drive he became livid. Swearing using the f word repeatly, plus he insulted my family etc. I called to complain, but got the run around. The person I spoke with said the the cab owers are independent contractors and they are using them on a leased basis. It's a shame that the cost to go five miles was $22.00 and a person has to be subjected to vial language, plus pay to ride in a dirt vehicle. In the future please call Uber or Lyft the treatment is better & the cost is less. read more

I live Oceanside and they are quick to respond and I have been picked up by some great drivers and theey always pick me up when I need a ride home. They have been easy to work with and have always been safe a good priced. What else do I want?? read more

I tried this company a total of three times for fair chance. My first experience with this cab service I was not in a hurry, however it did take a questionable amount of time for my cab to show up (45 min) Second I called an hour and a half before an appt. and 45 min went by with no cab. I called twice before someone decided to show up. When they arrived the cab driver was rude and was in no hurry to get me to my destination. The final time I used this service I thought would be "third times a charm" but it was HORRIBLE I called in an hour and a half early to give room for an expected delay based on history. They told me a cab would be there in aprox. 20 min me being the first caller. 45 min go by so I call in and they tell me the cab would be here in 10 min 15 min later I call again and politely explain that I have a time limitation. They tell me the cab is 10 min away. Annoyed I tell the operator about my first two calls and they hung up. I call back (different operator) and he rudely tells me theres nothing he can do. The cab shows up 1 hour 15 min AFTER my initial call. This company is unorganized and inefficient. read more

This company is the worst I have ever seen and I've lived in New York. I called a cab for a nice couple at our store and this car didn't even show up. I call the company and they not only hung up on me once but three times after disrespecting me on the way off the phone anyone who reads this and lives in Carlsbad don't call this company for a cab, you won't get it anyway and I'll be spreading a lot more negative comments to my fellow business owners. This just shows you they don't care about anyone's business they loose so what do you think they will do once you get in the cab? read more

Don't use them! If you call, they can't or wont tell you how long the wait will be. Then if the cabby does show up, he will drive right by you. My phone was turned down because we had been in a restaurant, so I didn't hear the call. I called him back in two minutes and he already had another fare, and barely spoke English. Ended up calling our neighbors daughter to pick us up. This is not the first time we have used them, but never again. If I could give them no starts I would. read more