3 hours late in the afternoon. We hit rush hour because of this. We discussed such things as previous drinking and driving habits. Other passenger brought up bed bugs from a previous trip. Insane. Had to come to Yelp to leave a review. Nothing on Google right now. Sucks because this is the only transportation of it's kind, I think. Absolutely worse ride of my life. Be safe read more

Worthless thieves. Cab driver showed up ten minutes late, then took me on an unnecessarily long drive from my hotel to the Amtrak station. How do I know it was unnecessarily long? Google Maps estimated it would taken ten minutes; he drove for twenty-five minutes, going past the Amtrak station on the freeway, getting off, and then taking surface streets back to it. Oh, and he charged me for every minute of it. When I pointed out he was going the long way, he turned off Google Maps. I called the cab company to complain, and got nothing. The good news is that Uber and Lyft will eventually drive companies like this out of business. read more

I don't recommend this company, because when I called them to let them know my mom left her phone in the van we road in, they we're very rude , so they got zero stars from me, we're still waiting for the guy to bring us the phone. read more

My grandpa & I arrived in Topeka on the train. Circumstances had us without a car so we took cabs from the train depot to breakfast, and from breakfast to our hotel. The trip from the train depot went fine, except for it being 40 minutes late due to a shift change or something. The ride from breakfast to the hotel was a cluster due to my missing some phone calls. Alas. However, drivers & dispatch were kind and helpful. Don't be in a hurry trying to travel by cab, bus would be cheaper, I just didn't know the system layout there. I also figured it'd be taxing on my grandfather, he had enough issues getting in and out of the taxis. p.s. Smartphones give me horrendous grammar, obviously. read more

Oh my! Our rental car broke down and the rental car company arranged yellow cab to take us to our hotel. We waited an hour till I called yellow cab and was told they would not come. When I asked why they hadn't called us, I was told they got busy. When I said that wasn't an acceptable excuse, they hung up on me. If this is their idea of customer service, I would recommend you steer very clear of this company. read more

Please don't call this company. 785-357-4249 you will wait for them 2 - 3 hours. After you have a doctor appt. I would love to give them a 0 star. the person on the phone name Steve hang up on me. He didn't want to hear what you have to say. Very sad company read more

I tried to give them no stars but it wouldn't let me. If you are prepared to wait 1 -2 hours for your cab use this service. I called 4 days before I needed this cab to pick me up at the Amtrak station in the middle of the night being I'm a woman and i didn't want to be there alone there since I'm from out of town and don't know the area. They called me to say they were at the station Thursday into Friday. I said no I need you Friday into Saturday. Ok we will be there to pick you up. Train was delayed so I called them to inform them of that and what time I would be arriving. I called again when I got to station. So they tell me it's on it's way. The man running station said probably be there in 1/2 hour . Ok After an 1 1/2 they call me back and say you still need that cab. Really!? So another 1/2 hour he shows up opens the trunk for my luggage for me to put in. I could of used some help and I would have tipped him for it. He didn't help me at the other end of my ride either. read more

I called for a cab at 10 til 5 and was told by the dispatcher that the cab would be at my address in 25 minutes. I called at 5:35 to ask about my cab and was told that they were going through a shift change. When I (again) asked when the cab would be at my address I was told that the driver was "just now leaving". Really?!? I (again) asked about the time and she hung up on me. The most unprofessional service. read more

Called in for a time and they informed they would call me at the at the specified time . After calling back twice because they were late they informed me they don't do time calls. My advice is to call the city and complain so they get there act together or the city can shut them down because they seem to think its ok to operate on what ever platform they choose ! read more