felt bullied when we made the decision to change to a different hospice company because of poor…read morecare.

Excellent patient care, so impressed with their coordination of care. There staff at the office are…read morealways to assist with all our needs.

Update: I received a call from a director. She apologized profusely explained some things. Made…read moresure the pre authorization finally went through, and checked in with me multiple times to make sure I was getting Physical therapy. I appreciated her diligence and the effort she put into my case. Old review : I had total knee replacement surgery. This company contacted me initially and we set up times. The RN came and she was Amazing! The PT came and he was great. What I have major issues with is I was supposed to be getting 3 sessions a week for two weeks minimum.. On my about to be third session , the PT said oh we don't have pre authorization. I wondered about this so I called. The company would not call me back. I called twice. I waited 7 hours and no follow up call. I called a third time around 3 in the afternoon . I finally got someone and they said, " Oh we don't have pre authorization." I said , "Then how did you guys send people to my house in the first place?" They still have not answered that question. I still should be having PT sessions , it was knee surgery, the Dr. office did send that over (I checked) , and still no services and no calls from this company when I should be having therapy. Knee surgery is a difficult surgery mentally and emotionally, and to have to deal with this is unacceptable. I rated the company a 1 only because I really liked the PT and OT. Their management , scheduling , return calls needs to be improved.

We have used BrightStar since October 2022 for my father who has Alzheimer's and moved into…read moreassisted living. I can not say enough positive things about everyone we have interacted with! The companions have been wonderful. Our regular one Lisa D is a jewel! She keeps us informed of how he is doing, activities he is participating in and anything he needs. Elizabeth has been a godsend in what ever role she is doing for Dad. I highly recommend BrightStar!

We had daily in-home services for my mom with vascular dementia. The caregiver was kind and…read morecompassionate, taking the time to learn all about our family so she could have meaningful conversations with my mother. Nancy with Grannie Nannies went above and beyond to meet with us first and find out what type of caregiver would meet my mom's personality. She stayed in constant contact initially to make sure everything was working out on a daily basis and that our needs were being appropriately met - all while providing extra tips for me personally to help me care for my mom's dementia symptoms.

Flexible, Focused, Friendly! You think getting Three F's is a bad thing? I disagree. It's something…read moreto be proud of. My mom had surgery and she needed help at home considering my schedule was chaotic. Granny Nannies were very FLEXIBLE in not only finding time for me but also worked around my mom's schedule. They also offered FLEXIBLE pricing based on those needs This was the first time my mom had a surgery and she didn't know what she needed in terms of recovery. The Granny Nannie team FOCUSED on exactly what my mom needed, proactively took care of things for her and around the house. When I greeted the care giver in the morning, I was greeted with a smile. And when they left for the day, they left a smile on my mom's face. Just a wonderful team of FRIENDLY caregivers. I would highly recommend giving Granny Nannies a try if you or a loved one needs that extra care.

I have worked here going on 2.5 years. I select care professionals that can come into your home and…read morefeel as though a family member is truly caring for them! I appreciate offering this business to folks that still care for their parents but have to work, or guidance on a loved one that is becoming slow and forgetful and you need an extra 'set of hand's', call 940.380.0500 *we accept most long term care insurance Private pay Veterans Benefits Vicky Client Care Coordinator

Wonderful staff who try very hard to accommodate clients and their needs. They are locally owned…read morefor over 21 years and not a franchise so they seem more knowledgeable. Lots of caregivers to choose from if one doesn't work out. Office staff on call 24/7.

There are home health care agencies & then there are OUTSTANDING home- health care agencies…read more Trinity Health & Home Care Services is exceptional in every way. They have an amazing team of professionals who are very knowledgeable, personable, compassionate, gifted, & friendly who go out of their way to go the extra mile for all of their patients. Vanessa & Lydia came to my home & effortlessly made the experience a truly pleasant & memorable one. I was truly impressed by their warmth, empathy, passion, genuineness, & authenticity. What an inspirational team! Vanessa & Lydia are incredibly impressive in every way & made a lasting positive impression on me. I am truly grateful for their help & their desire to "build bridges" with their patients. I highly highly recommend this agency! Receiving strong & effective customer service (as well as medical care!) is important to me, & I was not disappointed in the least with the service Vanessa & Lydia provided. They are both a class act! KUDOS & THANK YOU to Trinity Health & Home Care Services for a job well done! -Bryan McLain

This review is for Basically dropped the ball on getting care out to me. Terrible company to deal…read morewith. Terrible supervisor tried to throw blame on everyone but herself . I had to fire them.

From the owner: BrightStar Care is a leading home care and medical staffing agency aimed at providing A Higher…read moreStandard to those entrusted to our care. Our professional care teams, each led by a Registered Nurse, deliver expert, compassionate, and personal care to clients of all ages, including Veterans.

Great locations for clients and professionally run company. I think this company is knowledgeable…read moreabout the hone health care businesses.

Absolutely fantastic! Beth and Elizabeth are superstars, I can't express enough how caring,…read moreconsiderate, and loving they are. In times of vulnerability, I understand being on edge or on guard but fear not with Griswold. They will treat you like their very own and ensure your health and well-being are prioritized above all. On top of that the connection built with Elizabeth was truly genuine and the time spent flew by with how well we clicked. If you're looking for above and beyond care with reasonable pricing, I would turn to Griswold! I will always recommend them

During one of the most stressful and painful times of our lives, the team at Vitas Inpatient Care…read morehandled my Mom's final journey with such love, grace, and expertise. In particular, Kris, Miriam, Connie and Anita made such a difference with their consistent and compassionate care. I would highly recommend them to support any loved one during this journey!

Gloria from Vitas reached out to me on May 6th & identified herself as the Nursing Administrator…read more She stated they were very sorry for what my mother had to go through & they (herself & the VP) we're going to investigate to find out why this happened & make corrections to see it doesn't happen again. This was going to include listening to the recorded phone calls. On May 16th, I called & left a message for Gloria to get an explanation as to why this happened & what they found out in their investigation. (For my own closure, I want to know their investigation wasn't just lip service.) The receptionist called me back to verify my mother's information & mine as well. It is now May 19th & I haven't had a return call. At this point, THINK TWICE before placing your loved one in their care.