We built a new home in Robson's Saddlebrooke Ranch in Oracle AZ and took possession in late 2021…read more It took us 2 years to have everything fixed in our home that was faulty. Not enough space on this review to name everything. Now we have an AC condenser that is so noisy, our neighbors are complaining about it. We had ChasRoberts come out in early 2025 and they said that they would not warranty a noisy CARRIER condenser. Now we are looking at replacing our HVAC system so we can sleep at night without hearing our AC. Robson put in a under powered system by having three zones in the house to get an energy efficiency rating. That puts a strain on the condenser we've been told. We know quite a few people in the community that have had to replace their HVAC systems within 10 years of it being built. The cost $15k - $20k. That is not right. Our paint on the exterior of the house is showing signs of fading. Neighbors have painted their houses already. $7k - $10k. 5 years!!! Robson seems to use very cheap things and you have to wait in line to have things fixed. Our condenser should be replaced as it only lasted three years. I would not buy a new build home in a Robson community like ours and only look at resale. Consider this if you are planning on building in a Robson community. One more thing. They sold us a model that could not be built here at Saddlebrooke Ranch. That's another story. Neighbors here at SBR community are great. That kept us here.

Make no mistake. This is a great place to live. But we are full as far as the amenities go …read more There's no space for more people. The sales office will tell you that a whole new amenities center will be built in the north part of the property. There is NO plan for this. Robson corporate in Arizona makes all the decisions and they have no plans to expand any of the amenities. Their properties in Arizona have plenty of new and expanding amenities but we are the step child. Requests fall on deaf ears. The only thing not being used to overflowing is the tennis courts. We pay a ton of money in HOA dues so it seems like we should get a return on that. They continue to build more homes but we cannot accommodate more people using the facilities. Please be aware, that if you are hearing that more amenities are being built, they are lying to you.

My 88 year old mother lives at Mayberry Gardens in Denton, TX…read more After 10 months... I have nothing but praise for the staff. No complaints. They care for my mother. I get daily reports on how she's eating, etc. I'm lucky that I'm retired and get to visit daily... I arrive at different times. A BIG thank you to: * Nicole- who quickly responds and answers every question I have... who has helped me find outside help when I needed it.... who you see running from house to house....she is always on the go.... Thank you! * Taylor - my daily point of contact... straightforward, honest, a truly caring person. * Jasmine - even when no one is looking...she'll walk up to my mother....give her a hug and say, "How are you mama?" She is wonderful. The list goes on.... Alfie, Muhommad, Ivy, Reca, Rosa, Ivonne, Alondra, Shaunty, Beento, Edwin, Ulrish, Lydia, Stacy..... all are wonderful caring people. Like I started off with - no complaints.

From the owner: Mayberry Gardens is a special assisted living and memory care residence providing family-style…read moreliving for seniors who need some assistance, but don't require full time skilled nursing care.

I have lived here in Denton, Texas for most of my life, except for enriching experiences in…read moreBudapest, Hungary, in 1990, and then again in the middle 1990s, when I lived and worked overseas in Christchurch, New Zealand, where I unfortunately had a bout with the virus meningococcemia, which claimed all four of my limbs and almost killed me. I had medical experts who were trained in the United States and The United Kingdom and they did not waver and effectively did the things necessary to make my life easier and better by training me in donning and doffing my prosthetic hooks. My elderly parents moved to Good Samaritan Village in the early 2000s, and my brilliant father was keen on moving from our family home on Bell and Roberts St., near Texas Woman's University. My Hundred Year Old mother, Peggy Fearing has really enjoyed the last stage of her life and remained in the Creekside Duplex, #35 for the past two decades, and shows no signs of going anywhere: Indeed, her chief complaint is generally the absence of visitors and the wholesale loss of hearing and eye sight. My two sisters are currently on vacation, in tropical places that don't concern me. Kim and Marilyn Harris generally take turns on who goes when. Meanwhile, it's deep sunny summer time in North Denton, Texas and I pray that our Air Conditioner hangs in there for the duration and blessed fall weather conditions, which includes the usual seasonal changes and shorter days. I am just a disabled and thankfully retired management professor at the end of his dream career. Let's get some things straight: I have greatly appreciated the positive impact of praying that my church family did for us all along the way. Together, we are much stronger than when we are apart! Cheers, Mark C. Fearing, Ph.D.

My mother-in-law was in the skilled nursing part of Denton Village from 11-19-25 to 12-9-25 and it…read morewas a horrible experience. The staff would not provide us with information about her care, physical therapy, occupation therapy, food intake, water intake, medications or anything we asked them to inform us about. We found out on the day we checked her out of there that they had not been giving her one of her required medications for the entire three weeks she was there. Our family was given a meeting with the social worker, a nurse, PT, and OT and we asked for charted notes of what she had been doing there and her progress and they told us they could not provide that information. We found her soiled in bed a few times. She never had fresh water to drink when we would arrive. We did not find any evidence of skilled nursing taking place for our mother.

My mom moved in Sept. '14. I understand that she was disabled & could be demanding but she was…read moretreated like crap. She passed away in January in rehab center. According to lease agreement she signed (as a woman suffering from dementia that had been disclosed) her death was considered her "30 day notice" according to Dogwood. Our grieving family was expected - and harassed - about "estate" paying additional month for empty a apartment. Not only did we have her death to deal with and burial costs these vultures wanted us to pay $1600.00 for pro-rated month. I had to contact attorney and may continue legal action. Her "estate" is not legally bound in state of Texas for this. They can bite me. Just saying.

My father moved in to Dogwood Estates on June 2015. They literally saved his life. He was in poor…read morehealth upon moving in but Herschel and Donna assured me that he would be taken care of there AND they stood behind their word 100%. Along with Grace Home Health, they monitored him very closely and now today at 90 years old in June; his is in fantastic shape. I have never seen anything but tremendous efforts from the managers and staff. I am totally at peace day and night with my dad being under their care. You will not be sorry if your loved ones reside at Dogwood Estates.

The people that work here are what keeps bringing me back every time. Mr. Boyd has put together an…read moreamazing team of physical therapists that will lovingly push you back into shape. They care for every level of disability. The food is good and the stafff are amazing. It is a very clean facility. You cannot go wrong here.

Do not use this facility for Rehabilitation because the facility will bill your insurance $8,500(85…read morehours ) for 20 days of rehab (5 week days) at 1.5 hours per day at a rate of $350 per hour (amount they bill your insurance )for a combined 1.50 hours of PT, OT and ST. 1/2 hour each. In addition to billing the patient/resident $5,400.00 for the same 20 days of rehab. Thus $13,900 for 20 days of 1.5 hours of rehab per day x 20 daya=30 hours $13,900÷ 30 equals $460 per day x 20 days of 1.5 per day (3rd party PT therapists) who are only being paid $100 per hour. The facility gross profit of $360 per hour. If you are someone ?who requires more PT good luck as none of their residents ever walk out of their own). As most are still wheel chair bound or using a walker when they leave if their lucky. After all if they fully rehabilitated their residents the facility would go broke. They are 50 percent short staffed because they can't retain good nurses or aides because the pay is low. 25 percent are contract so Covid is an issue. They Covid test the residents every 3rd day at $250 per test they charge the patient or insurance.Reason being too many contract employees thru 3rd party companies.

It was just about three years ago that my wife and I decided that a senior retirement complex was…read moreright for us. We visited dozens of sites on the internet, and drove to six places in the north Dallas area. The one place that jumped out to us was Parkview in Frisco. We have never been sorry that we chose this as our home. It is a an attractive facility, and the landscaping is beautiful. Parkview has several different floor plans and apartment sizes, but we chose a two bedroom, two bath apartment that meets our needs perfectly. It has a modern kitchen, large living/dining room and a comfortable balcony with a view. All utility expenses (except TV and phone) are included. Our maintenance needs are also included and fixed rapidly just by a phone call. But it is the friendly residents and serving staff that puts Parkview ahead of other retirement complexes. Smiles and hello's greet you in the hallways and warm conversations are the norm in the dining room. And by the way, the food and service iin our Embers Restaurant is first class, with a wide variety of selections and all prepared and served well. We love to take cruise vacations, and our life "aboard" Parkview is very much like that on a premium cruise ship: daily activities, entertainment, dining, etc. So if you are looking for a retirement place, you should come by Parkview in Frisco. We think you will like it . . . we certainly do. Bob M P.S. Here's a link to a website we publish highlighting life here at Parkview in Frisco: www.parkviewers.com

This is an AMAZING community - not only is it beautiful inside and out but the staff is sooo…read morefriendly and helpful (many of them have worked there for years!!) and the residents are sweet as can be. I've noticed that there's ALWAYS a happy buzz in the restaurant - which to me says a lot about how much people enjoy themselves and I've NEVER seen that so consistently at any of the other many many communities that I've been to - and the food is GREAT! Parkview actually have the ONLY restaurant that I've been to in the US where I can get a salmon cooked and served as it should be - and I'm from northern Sweden so I definitely know my salmon! :-D ...and the grilled chicken salad with the Chef's homemade dressing - O M G it's so fingerlickin' gooooood I wished they sold it bottled!! The last time I visited, I got the chance to see their new Assisted Living and Memory Care next door and...WOW!! That is the most astonishing AL/MC that I've EVER seen - on any side of the Atlantic ocean! It seriously looks like a serene SPA with a Texas-twist - it's sooooo beautiful in every little detail and it's amazingly well thought through to help the residents thrive. It totally astonished me and still, I have a veeeery critical eye when it comes to living conditions and surroundings! :-D I definitely recommend this place! :-)

Dietary needs to start reading menu tickets better. Things get left off of trays. And that puts…read moremore work on the CNA'S. When they work hard enough as it is. So please let's not overwork them. I kinda like each and every person who works here. They are very friendly and respectful, so please let's not upset them and have them leave for somewhere else to work.

Aides are fantastic! Nursing staff should take pointers from them on how to interact with patients…read moreand their families. if you fit the mold of "rehab/elderly minor health issues" this could be your place. If you require extra meds, a timely appt from the contracted mental health team etc, the staff here doesn't want to be bothered. You'll be sent back to the ER instead of them trying to put the supports in place that your family was told would be there during your hospital discharge. Stat to this facility means 5 days later and still not done / ordered.

Avoid this place if at all possible. While it may seem like it's a clean facility with friendly…read morepeople on the surface, none of those people actually DO anything. My mother was here for rehab after a hospital stay, and the facility was recommended by Medical City Denton, just down the road. Over a week in, and having received ZERO contact from anyone that I didn't initiate, I asked why, and was told that they hadn't bothered to record anyone's contact information in her file -- translated, they didn't really intend to communicate. My mother, who can use a toilet, wasn't able to in this facility because she wasn't allowed to leave her bed, would be left in her own waste, and even when I would visit I felt like I was going to have to light myself on fire to get someone to help. After about a week my mother got a UTI from laying in her own waste, it took almost another week before they addressed it with antibiotics, and then they implied that she shouldn't be allowed to leave until the infection was better. Here's the deal: the infection isn't going to stay better as long as she's in your facility laying in her own waste. Truly a horribly managed place.

I recently moved my sister here to be closer to me. She has had difficulty adjusting...which I…read moreunderstand. However, her bed is too small for her and not "automatic"....I was told there was a "wall phone" that she could share with her roommate, (she can't use a cell phone), there is no phone. The "call nurse" button has never worked...so each person was given "jingle bells" to ring if they needed help. Well, you can imagine how bad that goes. Who's bell is ringing??? I'm still on the fence with this one, but, feel like I have no choice, as we are limited dealing with government funding. Staff has been friendly and seeming to care.......but..........

My mother in law lives here and loves it. Super kind staff and enough activities to keep her busy…read more She likes the residents too. they take very good care of her. Highly recommend.

I do not recommend this place. I was with my uncle last night when someone came in to tell him…read morethat they were out of the hotdogs they were serving for dinner and asked if he would like a ham sandwich or a grilled cheese. A well balanced meal? I think not. I learned he mostly relies on TV dinners. This place is a dismal place to send your loved ones to.