I had a hot water tank replaced. The worker was terrible.. he mangled the basin the tank sits in…read more When he was under my place knocked my waterline or disconnected it as it was no longer attached for my water outside. He didn't install the shut off valve that was to be accessible as I'm disabled and can't crawl under to shut off water.. he didn't clean up the lines of old valves leaving a potential water failure. My roof has been leaking and the rude receptionist just hung up on me .. after giving me b.s. responses. Never ever will I recommend this company as everything i was promised was a lie. I got help through the government so I couldn't dispute the charges of items not done

Ashley, the fellow who came to do the work in my home has a lot of experience and did an excellent…read morejob. He completed several small plumbing jobs and serviced the furnace. He was pleasant, personable and took time to explain everything he was doing and show me what he was talking about. I ask a lot of questions and learned a lot of good tips from him. He made suggestions he felt would save me money down the line, but never once pressured me into doing any of the work. You can tell he's just an honest guy trying to do right by you. That's not always easy to find, and I feel lucky to have stumbled upon this company.

Would not recommend! He quoted me $170 by telephone. Arrived, soldered one joint and left plumbing…read moreon floor for me to install. Didn't even stay the full hour. He then quoted a iron filter system at $2150 and they cost $800-1300 at home Depot. Then qouted a whole house filter system at $625 and they are $50-200 depending if you buy one canister or two. The third part of quote was for a Raheem water softener at $1795, and they are $850 at home Depot. Do your research people.

I've now used SS Plumbing and Heating multiple times. Super fast service for regular calls and…read moreexcellent response time for emergencies. We have had 2 water filtration systems installed at the acreage, he's worked on my boiler, he repaired a plugged and broken sink and twice fixed my pressure tank for my well water (both times our fault). Very knowledgeable and follows all safety protocols during the Covid 19 virus as well. Would definitely use them again and highly recommend.

Gavin Brister and Aiden did a service call at my house. They were very knowledgeable and took the…read moretime to explain the issue in detail. I really appreciated their professionalism and clear communication

Don't use this company. Three times failed inspection for their new plumbling installation. Had…read morethe company out two more times to try to resolve the issues. Ending up hiring a different company.

Had alliance install our AC unit today. My wife was at home and said they were very nice, very…read moreprofessional, and cleaned up after themselves. When they were done they took the time to go over the new unit and how it works. All this for a great price and installed in a timely manner! Thank you!!

This company was selling an electric pallet jack when I showed up to purchase this I was told to…read moretest it and there was nothing wrong with it. There was caution tape wrapped around it again assured there's nothing wrong with it, when the lift function was used it shot high pressure hydraulic fluid all over me soaking my clothes. When asked about what would be done to compensate my clothing as it was soaked and stained red I was told I would have to send a receipt I did nothing followed so I went to get my clothes dry cleaned to see if that would fix it as it was a sweater that my grandmother that passed away had given me, it was still slightly stained. Asked if he would at least cover the dry cleaning. Said to send him a receipt, waited a few months asked again and was told "you must not be as busy as I am" when I asked to pay for his clear negligence. If this is how he deals with such a clean at fault situation I can't imagine doing actual business with this business owner.

We recently had our main pipe in the basement back up and start to overflow and Mr. Rooter was…read morerecommended to us by another plumber friend. I checked the reviews online and they were less and approving, but we went for it anyway.... And I'm very we did. The gentleman that came out was very friendly and explained everything fully about what he thought may be happening and explained the costs that were going to be involved. I also appreciated he showed up on time. He had to try a few different options to what the best way to tackle the problem would be, he chose the route that would not cause further damages (such as removing toilets and wrecking the caulking in place etc). He worked efficiently and kept us in communication if what was going on. He sent the rod in to unclog the pipes and pull out all the crap that gets stuck and then sent the rooter in after to tidy up any left overs and cut away roots that were sneaking in between the pipe joints (which happens over time) I felt informed and comfortable with the information he provided. I told him he could wear his shoes in, and he even had little plastic booties to cover them so he wouldn't bring in snow and mud. But it didn't really matter anyway, as before he left he even cleaned up and decontaminated the floor. It was a little more expensive that I would have hoped, but not more than what I was expecting and realistically, it's a nasty job and I'm willing to pay the cost so I don't need to do it. It was just under $600 all said and done.

Our tenants complained of slow drains and dishwasher. They…read morecalled Mr. Rooter. This company would not work on the house without the owners approval. We received several calls to approve and finally a technician was sent. This worker was not a journeyman plumber. They are "drainage experts". He called with a quote of $2000 on top of the $200 service call. We asked for him to only clean 3 P-traps and remove the standing water in the dishwasher. We told him to leave after that. He did provide pictures via text. We managed to tell the tenants how to flush the drains. Everything is working now. The quote was inflated and unnecessary.