Our hot water tank gace out. Called boisvert and croft plumbing and they arrived in less than an…read morehr. Replaced our tank and were very efficient and reliable. Would recommend them in a heart beat for their awesome service.

I was quite concerned about water free flowing from hot water tub tap. Had to shut all the water…read moreoff as the on demand system would not turn off. Well plumber found right seal in minutes and had me with hot and cold. Even the flow seems better. Happy Camper. Funny the competition Always Plumbing and heating could not do it.

I had Oliver Plumbing & Heating come out to fix a leaking pipe and check our furnace, and the whole…read moreexperience was excellent. The technician arrived on time, explained everything clearly, and the work was done quickly and professionally. I wouldn't hesitate to call them again or recommend them to anyone in Edmonton.

We had furnace problems in the -40c weather and they were out in no time to help us out. Loved…read morethat they showed up in masks! They were very efficient, professional and friendly. Explained what they needed to do and asked if we were ok with it before they proceeded. Would highly recommend Oliver Plumbing & Heating.

Great service repairing the the sewer line in our basement. Individual was great to deal with and…read morefast at repairing the leaking line. The repair cost was very reasonable. I would use this company again for my plumbing repairs.

I wish there was a rating lower than one star. Martin Hashem from ABA Plumbing installed our…read moreBoiler. He charged more than the original quote, wasted two large pales of expensive Glycol without replacing it. He burned out a pump by running it dry for a month with the valves closed. He refused to replace, or pay for a new pump and instead blamed the electrician. He used flanges from the one brand attached to pumps of another - a complete miss-match so the system kept leaking. All he did was tighten the bolts ever tighter so the flanges became ever more out of shape and of course, the leaking continued. For over a year he made promises to fix his shoddy workmanship and never did, always making excuses that he was busy and would call us back. He never did call while we were continued mopping the floor wasting ever more Glycol. On my final phone-call he started name calling, saying things I'd rather not repeat here.

I had a hot water tank replaced. The worker was terrible.. he mangled the basin the tank sits in…read more When he was under my place knocked my waterline or disconnected it as it was no longer attached for my water outside. He didn't install the shut off valve that was to be accessible as I'm disabled and can't crawl under to shut off water.. he didn't clean up the lines of old valves leaving a potential water failure. My roof has been leaking and the rude receptionist just hung up on me .. after giving me b.s. responses. Never ever will I recommend this company as everything i was promised was a lie. I got help through the government so I couldn't dispute the charges of items not done

Ashley, the fellow who came to do the work in my home has a lot of experience and did an excellent…read morejob. He completed several small plumbing jobs and serviced the furnace. He was pleasant, personable and took time to explain everything he was doing and show me what he was talking about. I ask a lot of questions and learned a lot of good tips from him. He made suggestions he felt would save me money down the line, but never once pressured me into doing any of the work. You can tell he's just an honest guy trying to do right by you. That's not always easy to find, and I feel lucky to have stumbled upon this company.

Live in a condo and had to have a valve replaced for the hot water baseboard heating, they replace…read morethe valve and I do have heat but there was water hammer when the valve closed once the temp. was reached. So called them back and they replaced the valve again and still have water hammer. I can lie with that but I never received a bill for the work, which they charged $400 plue for so not sure if I had to pay for the 2 valves or not but think I will go with a different company next time.

PROMPT, KIND, ASTUTE My hot water tank packed it in and I…read moreneeded a new one installed. Within a day, I was enjoying a seemingly endless supply of hot water from my larger tank. The worker was very friendly and clean. He took pride in ensuring the job was 'done properly' and that the finished product looked good. I definitely recommend this company.

So unfortunately our semi and trailer broke down right at this business driveway. We did take a bit…read moreof their driveway . But we made sure they still had a bit of room to get around. We got a knock on the door in the morning saying we were blocking, the drive way. We explained we love to move but broken down waiting for a tow truck. We went into the business after a few minutes to explain in detail what had happened, and to apologize for the inconvenience. They than in return allowed us to sit in there shop having coffee with the staff, and use the washroom! All the staff we counted were friendly and understanding.

One of the owners in our small condo building woke up to a unit without heat. The outside…read moretemperature was -35 and the temperature in the unit was 12 degrees. We phoned Ye Olde Plumber because they had worked in the building previously and despite being very busy due to the weather, they sent a plumber out within two hours. The plumber found frozen pipes going into the condo, adjusted the boiler so that the pipes would not burst, and thawed the pipes to restore heat to the unit. The plumber was knowledgable, very personable and averted what could have been a disastrous water leak. I was impressed by Ye Olde Plumber's prompt response and the efficiency of the plumber they sent to thaw our pipes.

There's not enough stars to recommend this company. Due installation issues with Otto Plumbing and…read moreHeating who would not even sit down with me to come to a solution, Cory and his staff took phone calls and home visit with no charge to answer my questions and resolve the installation problem. They are very helpful and concerned about their customers. I was always treated respectfully. They did a wonderful job reinstalling the pipes for the furnace. I now have no noise and can sleep at night. When they took the pipes out there was water in them. Will be referring them to everyone.

True North Heating and Cooling has been a gem to work with. Initially what started the summer…read morebefore, with a call about a noisy neighbour's a/c and what could be done to help dampen the sound, continued that positive experience into a great one to follow. Who wants to be without heat in the winters that we seem to have here, but kerplunk it did, the 'ol 21 year old Frigidaire furnace cracked its heat exchanger. With -30°C weather in the forecast, this was not ideal timing, but when is it ever? Anyway, Chris showed up as soon as he was able to look at what we needed to do for getting heat in the house again. The calculation was a little different than I expected, now they just look at the number and size of windows in the house rather than the size of the house. We also looked together at other issues that we were having like not enough heat pumping into the upstairs and downstairs and how the airflow could be improved. They gave us some time to think about our options and what we were going to do for the install... but they also didn't make us wait on their end. The pencilled in an install date for us so that we wouldn't have to wait. That was so appreciative. They dropped off some smaller space heaters and some larger ones that plugged into the 220V outlets. The rental ended up being free with the install. (But do watch your usage as they're going to chew into your electricity bill... if you have a gas fireplace, best to use that.) So install date came. We chose the Lennox Merit ML296, it is a two-stage rather than a variable stage, but still better than what we had. The furnace could not be vented out of the chimney anymore with the hot water tank, as per the new regulations, and now is vented out the side of the house. So be sure you keep that in mind as there's going to have to be some new pipes and drilling involved. They helped pick the best path for the new intakes and exhaust. One thing that was good was there was no more need for the combustion air intake of the house, so that huge source of cold air into our utility room was going away! They cut and blocked it off. Demolition happened in the morning. The two installers arrived on time. Note for anyone, if you can give them your garage as a staging area that will make things way easier for them. When they pulled out the old furnace it was very clear that the heat exchanger had a nice big hole with another one or two more on the way. Ugh. (See picture.) The new Lennox is a bit smaller than the old one, but they were still able to use the existing ducting by installing an extension. They repositioned the furnace and new filter system (we went for the Merv16 filtration system to take care of dust allergies) to point in a more accessible manor than the old one. In addition to the installation of the furnace I was surprised that they also went and improved the drainage system of my humidifier and the furnace with proper PVC piping rather than the hokey flexible tube it replaced. Way more professional! They carefully went onto the roof and dropped down a new inset in the chimney to allow the water heater to still vent properly and soon after, that afternoon, the new thermostat was installed. All of this was done with proper social distancing and precautions, yet at the same time were available for any of my constant questions or inquiries during the install. Part of the installation included a new thermostat to properly drive the new furnace. We requested an upgrade to the Honeywell T6 Pro Smart Thermostat WIFI (TH6220WF2006/U) and we couldn't be happier! We can now turn up and down the heat when we are away from the house or still in bed with the app or with Siri. With Apple HomeKit, we can set scenes to control it and our other devices. We like the touch display screen a lot better than the normal T6 Pro. It can even send you an alert if your house is too cold or hot. I recommend it. The next day involved opening up the return air on our main floor to allow for better circulation and the addition of a proper one into the basement. New ducting was put in and installed in a location that wouldn't impede the positioning of furniture. The downstairs is still cool, but it isn't freezing like it was before. One thing about the install I did have concerns about was the exhaust outlet, it was positioned at the level of our backyard access path on the side of the house and my boys bumping into it. It also was near where the window opened. I sent them some pictures about it a few weeks later and they happily agreed to put an extension on the pipe to raise it above both issue sources and insulated it from freezing. No charge for the adjustment! In all this was something that I didn't want to have to do... the roof was the one planned. But obviously it was something that we had to do and it was obvious we had to do it with True North Heating and Cooling. I wouldn't have done it any other way! Thank you Chris, Carmal and the rest of your wonderful gang!

Fantastic! My toilet clogged on a Saturday afternoon (due to my own absentmindedness) and I spent…read morethe rest of the evening calling around for prices and immediate availability. Safe to say I wasn't going to get anything by calling bigger brand names. Come Sunday and my girlfriend finds Pitter-Patter through kijiji. We call and spoke to Shawn, who was in the middle of a job, and got a quote for $120. He called us back in an hour to let me know he was on the way, it took him about a half hour to reach and the job was done in another half hour. To say anything other than that the experience was outstanding would be a lie. Great service, great price, I will definitely use these guys in the future if needed. I will, however, do my best to avoid clogging my own toilet again.

I would just like to say how disappointed I was with the service from this company who do not…read moreappear to know what they are doing. Got them out to do initial plumbing and connection of two sinks. Over the course of the following few months got them out (2 plumbers involved) to fix leaks. Apparently, the first plumber had connected incorrectly. After four attempts to fix I gave up as it was obvious they were unable to fix and was very frustrating. When the leaks got worse I had to hire a different plumber to come out. This has now cost me an additional $200 to fix but at least it is now done correctly. Person handling emails and texts is rude and blamed me for the service. They only got one star as it would not allow me to submit without doing so!