I looked for a long time to find Dr. S. Mann. She and her nurse are wonderful, kind, caring and they really listen. She is out for the next 6 months and when I called to confirm my routine appointment I was told I would be seeing Dr. Bao instead. "OK" I thought, "Dr.s need subs sometimes and I'm cool with that until Dr. Mann gets back." I was not expecting to be rudely blindsided by Dr. Bao deciding she doesn't like the level of my meds and that she won't treat me unless I reduce it. No alternatives offered, no suggesting ways we can gradually adjust things, no deep listening to my prior experiences with similar situations and the negative effects that resulted, no dialogue except she won't see me, I need to find another doctor. No solution to what I do when my meds run out and I may not have found a new doctor by then. I'm not even her patient, I see wonderful Dr. Mann. This is literally a stranger highjacking my medical care!!! It was rude, it was upsetting, it was insulting and humiliating. I want my doctor back, but it seems Dr. Bao has banished me from the office because it's her way or the highway! People aren't on an assembly line, all identical robots! What ever happened to working with the patient??? If you want a caring doctor, don't see Dr. Bao, wait 6 months and see Dr. Mann. Seems I am unexpectedly looking for a new doctor, my first criteria will be someone with a heart who treats their patients with some kindness and respect. read more