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    Yeran Bao, MD

    3.4 (5 reviews)
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    Jiva Health - This is the correct building.

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    I found the process of working with a Jiva Health provider overcomplicated and not quite worth the…read moreeffort. After wanting a second non-Kaiser opinion on my thyroid and having issues setting up an appointment online, I called and scheduled a video consult. The pre-paperwork was a bit lengthy and during our appointment we went over my story. While I was able to confirm with her that my current medication was the best course of action, I didn't love that I later met with a Kaiser doctor who provided me with documentation that hypothyroid patients can have nasal nerves that go, for lack of a better word, haywire (falls under the term non-allergic rhinitis) and that lowering my dose as she suggested might actually cause the nerve to flare up. Overall I felt like One Medical had a better intake that was more thorough and helpful, and John Muir Allergy was overall more knowledgeable. At the end of the day, the out of pocket cost for the appointment was around $240, and I essentially got what I was looking for which was a discussion about my medication but I don't plan to move forward with Jiva Health.

    Jiva Health has been impossible to reach by phone since they introduced AI to handle calls. In my…read morefirst call I told the robot I needed a referral, and she said she would handle it and let me know. That never happened. 2 1/2 weeks ago. Since then I have been trying to reach the switchboard constantly, leaving a message and being promised a call back ; with absolutely no results. This is a lot like not having a doctor, or Healthcare at all. How would I even be able to make an appointment with my Primary Care Physician?? Impossible!! Rating NO s

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    Jiva Health - Not sure what happened I have some type of rash where they put the sticky wires on my neck

    Not sure what happened I have some type of rash where they put the sticky wires on my neck

    Jiva Health - DARK OUTSIDE.  I saw the lights on the left corner side of the  second floor building on, then turned off 10 min later.

    DARK OUTSIDE. I saw the lights on the left corner side of the second floor building on, then turned off 10 min later.

    Jiva Health - The hole in the ceiling at the Walnut Creek Jiva Health sleep study clinic where the best case is a sleep demon peeked on me thru.

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    The hole in the ceiling at the Walnut Creek Jiva Health sleep study clinic where the best case is a sleep demon peeked on me thru.

    Yeran Bao, MD - endocrinologists - Updated September 2026

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