Everyone was friendly, knowledgeable and helpful with all my questions and concerns…read more It was ready within the estimated time. My car was returned looking beautiful and professional. They even cleaned the inside of my car before I picked it up. I recommend this company and location. I have returned to this location for years, every time I had an accident with my cars. Kathryn G.

so far absolutely terrible... I dropped my car off here for an accident repair they said it'd take…read morea week now they've told me my car has no gas and after they put some in it now won't start at all... now they're sending it to a mechanic i've never heard of because they somehow managed to run 20 miles of gas out of a hybrid. I can only imagine it's something that they did, how can you run 20 miles of gas out of a hybrid? It automatically shuts off to save gas after 30 minutes, now i'm going to have to probably wait a month or two for something that was supposed to be super simple and fast. rating will probably go down if they don't figure out what's wrong with my car, i've never had problems with that car before.

Ashley took my tow through AAA. Called me. Arrived within 5 minutes of ETA. Got it loaded up proper…read moreat night in the cold. Thanks

Braden was terrific. I live in Kansas. He went in on his day off to FaceTime me in order to help…read moregive me a better idea of the condition since I was unable to see it in person. That type of work ethic is rare these days.

I don't even know where to start! I fell in love with a…read morebronco Heritage edition that my husband found for me after searching. Unfortunately it was located at this dealership. The actual ease of paperwork was fine...of course it was as they wanted their sale completed but it's all downhill from there. Not even close to what I call quality service! The car had to be delivered from Ohio to Fort Lauderdale. My husband was in the car business so you can not argue with the facts on how a car should be delivered and I don't care what make or model it is. Car was delivered nearly two days past original estimated time. No problem. I can understand if a car is dirty on the outside from transportation but the inside should have been very clean! Perhaps even with a note thanking us for our business. But hey...that's only something a true professional business would do! The inside of the car was trashed. Caked in dust and dirt. The head rests of the seats were filthy and the extras covered in filthy plastic just thrown in the back. Even the inside of the glove compartments and center compartment were beyond dirty! A car is supposed to be cleaned for delivery!!! It also had an unusual smell. Not a hint of that new car smell everyone loves. We had to have it professionally cleaned and the seats took forever to get the dirt marks removed! That wasn't cheap but we paid for it. They also insisted it was cleaned! Not a chance. Then...not even one week later on a NEW car with 24 miles on it the check engine light comes on! I immediately took it in to my local dealer. After throughly inspecting the car they told me it had "critter damage" and that parts needed to be ordered and I was looking at about 1000 for repairs! I was without a car or loaner for two days and this awful dealership actually had the balls to tell me it could have happened in my possession when I live in the middle of the city in a new luxury high rise where there are no critters!!! The local service writer spoke to them and basically confirmed it was done where they had the car parked! Clearly in a dirt field somewhere! Now Jim Schmidt Ford offers to pay for 500 of the 1000 repair which is not the right the right thing to do! It was their neglegence!!! After I expressed my disappointment then a text came back from the sales person saying he spoke with his manager and "he'd pay for it" ! In my opinion that means he spoke to the manager again and he agreed to pay the full amount. I just received a check for less than 500 and here we are! Hope it's worth the bad review to let everyone know how you handle business. BUYER BEWARE! They don't care about you, the state of the car they sell you or customer service! This car was NEVER EVER inspected before shipping because the damage would have been seen and I should have never had to pay for a professional detailer! SHAME ON YOU!!!

I purchased My 2026 Chevy traverse on January 22, 2026. The dealership has had my car for about six…read moreweeks and still has not fixed the issue. My car smell smells like antifreeze every time I drive it, My rear hatch does not open when you hit the button, When you shut the car off, it makes a gurgling rattling noise and they said that that's normal. There has been numerous issues with this car and they refuse to fix it. They even told GM that there was nothing wrong with it. I have had issues with this car from day one. I definitely do not recommend this company.

First time I ever bought a vehicle online. Worked with Dustin Patrick…read moreeverything went great. I received a better than expected vehicle delivered to my door. Paperwork went smoothly. I would buy again from this dealership in a heartbeat. Thanks for everything Dan H. Kalamazoo

Friendly staff. Smooth process from beginning to end. They took the extra time to find me the best…read morefinance rate for my credit score.

Very easy going and well knowledgeable staff, helped me find the car for me and stay in the price…read morerange I was looking for! 100% Recommend it was like spending time with family!

Definitely look at the reviews carefully before calling. Called around 7am in the morning for a…read moretowing and clarified it would need to be picked up in an hour (could have said it's not possible sorry) called to checkup an hour later and the guy told me "I'll get there, when i get there, you're working on my time, find someone else" then hung up. Trust there are far more professional companies and people be caution.

I have used Hawkeye Towing services for a few years and I haven't used any other company since…read more Above and beyond service, reliable, clear communication, and realistic estimated time of arrival.

Amazing team and owner! Had minor auto body damage to my Acura. They reconditioned it fast and for…read morea great cost. Highly recommend! I found out they work with all insurance companies too which is a huge benefit!

Top-notch from start to finish. Unlike 3 other places I contacted, I didn't need an appointment for…read morea quote. I pulled up and was helped by Ron, who produced a speedy quote for paint repair on my 2024 Equinox. He was efficient, pleasant, knowledgeable and professional. Not only was the Boyd quote the lowest of all obtained, but I felt the most comfortable about getting the work done here, and they didn't disappoint. The paint job was done well, it was completed a day earlier than the promised day, and also completed at the quoted price. I will return again with any future needs.

I got my car back today from the body shop after I hit a deer a month ago thanks for arrow auto…read morebody for doing a awesome job I would recommend that place 10 out of 10

Highly recommend, they made the difficult task of my car fixed after an accident so much more…read morepleasant. They handled dealing with the other person's insurance and were able to work with me and my schedule. I rarely leave reviews, but they deserve to be recognized for treating their customers like family. Truly great people and outstanding service.