My 25 year old Ford Escort had brake problems. My son was driving the car when the brake pedal…read moresuddenly went to the floor and wouldn't stop. The car was towed to O'Daniel Ford and it was determined that the rear brake lines were rusted and in need of replacement. It was a time consuming task. The Escort was in the service department for 10 days. Bobby communicated with me regularly regarding the status. The brake lines were replaced, the car was returned to me on time, as promised. Bobby and Mike did a great job explaining the extensive detail of the work that was performed. I appreciate that O'Daniel Ford honors a military discount for military families like ours. I recommend O'Daniel Ford for any service work needed for my Escort. Thank you.

TOP NOTCH!!! 2017 Ford Explorer. Experienced bad vibration from driver side front that kept getting…read moreworse. Turned around and headed back to Ft Wayne. we stopped at O'Daniel Ford and talked to your service advisor. He knew right away what the trouble was. All lug nuts on front tire were only finger tight from service done at another shop. Your service techs re- tightened all the the other tires and sent us on our way. All less than 30 minutes. That was 2 years ago and since then, we have had only O'Daniel Ford service our Explorer.

If buying a car usually feels like surviving a root canal, Justin completely changed my mind He…read moremade the whole process easy, low-stress, and honestly kinda fun. No pressure, no weird sales tactics, and no making me feel like I needed a finance degree to understand what was happening. He was patient, answered all my questions, and somehow managed to help us get exactly what we wanted without losing our sanity. If you're car shopping, do yourself a favor and go see Justin. 10/10 would willingly enter his dealership again. -Larry

We've bought quite a few vehicles from Best Deal and they have always treated us well. Corey Titler…read moreis always my go to when I need a new vehicle.

Test drove a vehicle March 6 purchase a vehicle March 6 for $4270 drove off the lot March 6. On the…read moreway to the insurance company ended up stranded on the side of the road contacted the dealership was instructed to let the car cool off, put coolant in it and get an oil change. The car did not move and set stranded from Friday, March 6 Saturday, March 7 Sunday, March 8 Sunday night paid $100 to have the car towed to a auto shop where they begin repairs that Monday. The car was in the shop throughout this whole time up until now today March 23 have paid $700 to the mechanic where the car has been since I received it and still not able to drive the vehicle. The vehicle had to be flushed with several other issues overheating sensor temperatures, head gasket and several other issues the mechanic says he is not sure how much the repairs will be. I have not made it to the DMV to receive my registration for this vehicle. I have not even received my title. I've only had the vehicle for all 14 days and I have never drove the vehicle but off the lot when I contacted Settle auto to bring the vehicle back. I was told that the vehicle cannot be repaired there as they do not do any repairs and I purchased it in cash. I am looking for a full refund at this point as well as a refund for the money that I spent towards repairs for a vehicle that I will not be driving anytime soon. This has caused a huge amount of distress on my family due to the fact that my children are car riders have not been able to get to school properly. I've not been able to get to Home healthcare work employment properly either someone please contact me in this matter as soon as possible thank you. Jesus loves you

Hands down the best used car dealership I've been to Settle Auto Sales made the entire process easy…read moreand transparent. No pressure, just honest advice and great cars at affordable prices.

Always pleased with my car services!! And my free car washes over the years. We got 2 cars at the…read moresame time and we are still pleased 2 years later. Would recommend .

GREAT experience at Preferred Auto yesterday! Steve K. was super to chat with...showed me so much…read morekindness and such a low-pressure young man! Alex, the manager was terrific - also very friendly and honest. I would definitely return here for future needs. Thanks so much, guys!

Braden was terrific. I live in Kansas. He went in on his day off to FaceTime me in order to help…read moregive me a better idea of the condition since I was unable to see it in person. That type of work ethic is rare these days.

I don't even know where to start! I fell in love with a…read morebronco Heritage edition that my husband found for me after searching. Unfortunately it was located at this dealership. The actual ease of paperwork was fine...of course it was as they wanted their sale completed but it's all downhill from there. Not even close to what I call quality service! The car had to be delivered from Ohio to Fort Lauderdale. My husband was in the car business so you can not argue with the facts on how a car should be delivered and I don't care what make or model it is. Car was delivered nearly two days past original estimated time. No problem. I can understand if a car is dirty on the outside from transportation but the inside should have been very clean! Perhaps even with a note thanking us for our business. But hey...that's only something a true professional business would do! The inside of the car was trashed. Caked in dust and dirt. The head rests of the seats were filthy and the extras covered in filthy plastic just thrown in the back. Even the inside of the glove compartments and center compartment were beyond dirty! A car is supposed to be cleaned for delivery!!! It also had an unusual smell. Not a hint of that new car smell everyone loves. We had to have it professionally cleaned and the seats took forever to get the dirt marks removed! That wasn't cheap but we paid for it. They also insisted it was cleaned! Not a chance. Then...not even one week later on a NEW car with 24 miles on it the check engine light comes on! I immediately took it in to my local dealer. After throughly inspecting the car they told me it had "critter damage" and that parts needed to be ordered and I was looking at about 1000 for repairs! I was without a car or loaner for two days and this awful dealership actually had the balls to tell me it could have happened in my possession when I live in the middle of the city in a new luxury high rise where there are no critters!!! The local service writer spoke to them and basically confirmed it was done where they had the car parked! Clearly in a dirt field somewhere! Now Jim Schmidt Ford offers to pay for 500 of the 1000 repair which is not the right the right thing to do! It was their neglegence!!! After I expressed my disappointment then a text came back from the sales person saying he spoke with his manager and "he'd pay for it" ! In my opinion that means he spoke to the manager again and he agreed to pay the full amount. I just received a check for less than 500 and here we are! Hope it's worth the bad review to let everyone know how you handle business. BUYER BEWARE! They don't care about you, the state of the car they sell you or customer service! This car was NEVER EVER inspected before shipping because the damage would have been seen and I should have never had to pay for a professional detailer! SHAME ON YOU!!!

We bought a new Silverado and a new Blazer EV from these guys…read more Thinking maybe we found an honest dealership. Was I ever wrong, they have had our Blazer now for over a month with no end in sight. The Blazer is dangerous; it locks up the drive motors randomly and at times that could kill someone if I was in a high traffic area. It stops so hard that it dislocated my right thumb. The kicker here is the fact they refuse to do what's right and help us with a vehicle. This dealership is crap, they do not care once they make a sale. They act as if you're a headache and want you to go away. Don't expect anyone here to have morals, they do not even know what that stands for. This will be our last Chevy. After 45 years of buying Chevy trucks and cars we are done.

This is a great dealership, Austin Asbury, Sam Miller and staff are professional knowledgeable and…read morekind. We purchased a new corvette in 2019 and have enjoyed all our interactions.

The service department and management went above and beyond for an issue with my 2023 Denali pick…read moreup truck. This is the 5th truck I have purchased from Kelley GMC , looking forward to my next purchase with them . Always a warm reception , and friendly people .

Zero stars,this is the worst place! I had my breaks and tired done,I head a funny nose a couple…read moredays later and my steering wheel was wobbling,I called to make an appointment,they had me come in a couple days later,on my way to my appointment my tire came off while driving,this was the worst experience ever and I will NEVER trust this place again,they didn't fix all the damages that happen to my car and only fixed it to make it drivable again

I would like to recognize Rich's Auto Center in Fort Wayne, Indiana…read more On Friday my transmission failed on the way back to Canada. By sheer luck we ended up at Rich's Auto Center. Both Nick & Will treated us with the upmost respect and courtesy. While we figured out the course we wanted too take Nick & Will were totally supportive. In the end we ended up having Rich's Auto Center replace our transmission and do a few other repairs. With their full schedule I do know how they did it but by end of day Tuesday we had our vehicle back and in full working condition. I cannot say enough good things about Nick & Will

Rich's Auto Center Twenty-plus years ago Rich's was…read morerecommended by a Waynedale car repair shop that was going out of business. In those twenty years, we have never been disappointed in quality, value, personnel, convenience, communication, choices, recommendations...on and on...we really cannot say enough good about Rich's. Even with a recent change of ownership, the aforementioned attributes remain, while enhancing a family-owned and operated experience. Of course, we sometimes think the repair is expensive - then, we realize we have never been disappointed. Quality does not cost, it pays. Wally and Phyllis Hull