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    6 years ago

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    Maids of Hartford - Toilet paper decor

    Maids of Hartford

    (9 reviews)

    South End

    We've been using Maids of Hartford for our home cleaning service for over a year now. Kim and her…read moreentire team are extremely professional and experienced cleaners. I never have to double check their work or worry they'll miss something. Their products are top of the line and if you have specific request she'll do her best to accommodate them (ie I asked them to only use non-bleach products in my toddlers bathtub and she without hesitation accommodated) Kim is also easily reachable via text and phone-call which makes the whole experience simple and efficient. I can text her specific cleaning requests or questions and she responds in a timely manner. I frequently text her to move around my scheduled cleaning by a week or so and based on her availability shes more than willing to do so. This type of personalized service is unique and hard to find these days. I would recommend Maids of Hartford to anyone who is looking for a reliable, experienced and personalized cleaning service!

    I have been long needing a home cleaning and Kim delivered and then some. She was responsive from…read morethe very beginning and did not leave any detail undone. She organized my nightmare of a pantry, got my daughter's toys organized, and got our kitchen cleaner than it was when we moved in. She is also an absolutely lovely person and her crew was super sweet. Everyone wore gloves and masks and spent the time to do the job correctly. I am going to be having her come every other week from now on because I don't see how I can get by without her! I ABSOLUTELY recommend her. She's the best.

    Tremendous Maid - Your home is where your soul is!

    Tremendous Maid

    (45 reviews)

    Dorchester

    Here is a short summary of my life…read more - born - moved to Boston - 3 years ago - scheduled Tremendous Maid to do cleanings in my apartment and I was completely satisfied and looked forward to entering my home after each cleaning - 1 year ago - moved to another apartment in Boston and stopped cleaning service - a few days ago - started up service with Tremendous Maid again - minutes ago - arrived into my clean place that looked so awesome, I was actually giggling - moments ago - walking around my apartment, discovering places that they cleaned, inside nasty microwave (yes), walls around stove (yes), inside of fridge (yes), inside my scary oven (yes), behind/under my furniture (yes), my kitchen cabinets (yes), other normal stuff (of course) - now - writing glowing yelp review - minutes from now - scheduling regular Tremendous Maid cleanings - future - something awesome I hope

    Last minute request for their service and they accommodated us, for which we were so grateful. We…read moreneeded a large cleaning before putting our place on the market. It was $70/hour for 2 maids. The place looked amazing afterwards - it was literally shining! I hadn't seen our stove look that clean since we moved in! Wonderful! And you can use Paypal to pay online. I had also never used a cleaning service before, but all of my e-mail and phone correspondence with Victoria was great - she was responsive and clear, which made everything that much easier.

    Merry Maids of Rhode Island - This is clean?????!!!

    Merry Maids of Rhode Island

    (20 reviews)

    I have been a Merry Maids customer for over 10 years. I am relieved I found Merry Maids, but more…read moreso, I am glad that I found the people that work for it. I have never had any problems with the service or anyone. Everyone I met has been kind, courteous, and professional. The office is super prompt with their responses and cleaning times are confirmed the day before. Before arrival, I get live updates on their arrival status. This is helpful because it allows me to quickly get the junk off the counter so they will not think of me as a slob! With a 5-star review, you can already assume how spotless my place is. Nothing is moved to where I can't find it. If I am home, the ladies ask me to do a walk through before packing up their things, so that shows me they care about doing a good job rather than trying to get it over. The team also brought lots of excellent cleaning supplies and was very well equipped for the job. New Covid-19 protocols are into place, and in the end, my home is cleaner than ever. I love the service provided by Merry Maids. The place always looks fantastic when I come home. They did a great job on my floors, which needed a good clean. Everything else was great too, but the bathroom and floors were really beyond good. ***Highly recommended, and I'm delighted with the results! ***

    I don't want to say Merry Maids was the worst cleaning experience but this company is not what they…read moreadvertise. For starters, my first cleaning was a deep clean of my whole house. The ladies did a wonderful job deep cleaning and were here for hours. However, one of the women began to feel unwell to the point that I was very concerned for her well being and had to call rescue. She was taken to the hospital and came back later for her car. Thankfully she was okay. Apparently she drank too many energy drinks. The situation was very awkward though. I had never met this woman and I couldn't answer any questions the EMT's were asking (luckily she was coherent). It's also very embaressing to have an ambulance/fire truck at t your home. The other cleaner didn't speak much English so she had to be picked up by another staff. I had to contact their office. It took away from my remote work and I had three kids at home with me who had to witness this. On top of the 911 situation, the job was not complete. I wanted the basement cleaned and it didn't happen. I paid hourly so I let it go and I was just glad the woman was okay. I even called to check on her the following day. The office staff was apologetic, but they didn't offer any compensation for the disruption. nor did they ask if the cleaning had been complete. I felt bad reporting it had not been complete so again, I let it go and continued to have them clean my home monthly. The monthly cleanings are different from the deep clean, which is fine. At first, the cleanings were decent but each month they began to slide. Some of the staff were very unfriendly. The left beds unmade and I would see dust in obvious areas. It literally became bare minimum. I decided to give them one more month to think things over However, in my final month, prior to me cancelling my entire family came down with a stomach bug. I had to cancel the day before, which gave around 24 hours. They do have a 48 hour cancelation policy, which I understand. But you can't control sickness. I was told I would be charged a $75 cancelation fee. I offered a doctors note, in which the office staff chuckled and stated she would let me know. She never did let me know and 3 weeks later I was charged the $75 cancelation fee. At this point, I decided to cancel the service for good. I canceled with notice via email and received both an email and text asking why I was canceling. I responded with all of my reasons and asked that someone reach back out to me to further discuss. NO Response back. Needless to say, I am very disappointed. My only reason for even hiring a company to clean was due to my father being very ill and having to care for him. This experience only added to my sadness and frustration. Unfortunately, my father passed away so I now I am doing my own cleaning. Needless to say, I do a much better job than they did. Their monthly cleanings took 2 hours, where as my weekly cleanings take 7 to 8 hours. I just wanted to give warning to anyone who plans to use this company. You're better off going with a small cleaning business.

    YOdiirt - officecleaning - Updated July 2026

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