Excellent oil change experience with new Grand Cherokee. Efficient. Done in 45 minutes. Car was…read morereturned clean and inspected This dealer is where I come for good servicr

Worst experience I've ever had at the Chrysler dealership on Farmington Hills at W. 10 Mile Road…read more I brought my vehicle to this dealership multiple times for an ongoing water leak on the driver's side. During the first visit, they replaced the door seal and told me the leak had been fixed. Unfortunately, after a few months, the leak returned every time it rained. When I took the vehicle back, I was initially given a hard time because my warranty had expired. After I contacted Stellantis Customer Care, they approved the repair, and the dealership kept my vehicle for 10 days. When I picked up my vehicle, I was shocked by the quality of the work. They had applied glue all over the door in a very sloppy manner and added foam tape along the top. It looked completely unprofessional. The very next day, it rained, and the driver's side was filled with water again. The original problem had not been fixed. I contacted the dealership, and the manager told me there wasn't much they could do and instructed me to take the vehicle to their collision shop in Walled Lake. I went there, but after inspecting the repairs, the collision shop manager told me they would not touch the vehicle because of the poor workmanship from the Farmington Hills dealership. I immediately called the dealership manager, explained what the collision shop manager had told me, and even texted him the collision manager's business card so they could speak directly. He told me he would reach out to the collision shop manager and get back to me. I never received a follow-up call, text, or any update. When I contacted him again, I was told there was still nothing they could do except remove the glue and that I would have to take my vehicle somewhere else for repairs. This entire experience has been extremely frustrating and disappointing. I expected professional repairs, especially after Stellantis Customer Care approved the repair, but instead I received poor workmanship, no lasting solution, poor communication, and no accountability. I would not recommend this dealership based on my experience.

Great service. Rich was able to get us financing for a great used car. We were turned down at…read moreseveral other dealerships. I sent a coworker there and he bought a car also.

Sold us a used Escape. We found an oil leak right after. It took several attempts to communicate…read moreand finally they agreed to look at. They said it was the transmission. Charged us for a used transmission (95,000 miles) after telling us it was rebuilt. Day after taking it home, oil still leaking. Took it back. Found it was rear engine oil seal (seams transmission never was the issue). Less than 6 months and 3000 miles later transmission failed. They REFUSED to do anything!!! Unethical Unprofessional Do NOT purchase from them DO NOT go to the service center!!

First I went to their FARMINGTON location. I found the car I wanted online and sent in my…read moreapplication. Jeannie called me back within an hour with an approval (and my credit sucks). She sent me the Carfax right away by email! I don't know what other reviewers were talking about no pre-inspection allowed. Jeannie was more than happy to accommodate me in allowing me to take the vehicle to my own mechanic before I ever signed a thing! Most dealers will not let you do this. After I got the "ok" from my mechanic, I let Jeannie know the A/C wasn't working, she would not let me take delivery until it was fixed. I was impressed, this is not your typical lot. When I arrived the next morning, all my paperwork was ready and I was explained everything while Jeannie signed me out. I got the one year unlimited mile, power train warranty and great financing that fit my budget exactly. I told her where my payments needed to be with the money I has to put down and she got it for me. Very impressed- this is a great place to get a used vehicle without the stress of worrying if you are getting scammed or not. Quattro Motors in Farmington on Grand River is the real deal! I want to thank Jeannie especially for such a great experience. Highly recommend to anyone.

I have purchased 3 cars from Quattro Motors FH location with the help of Jeannie, she is absolutely…read morethe very best! Very honest and Very Trustworthy. The cars have always been VERY CLEAN and we'll maintained. I highly recommend you see Jeannie at Quattro Motors in FH.

Joseph Wendt ("Joe") was my car salesman. I was going to buy a vehicle from another dealership who…read moredecided to play some shady games. I happened to see the same car at Fox. When I called Joe, he immediately gained my trust, and proved that he was clearly worthy. He got the job done in less than 24 hours. I am now driving around in my beautiful brand new black on black Buick Envision Avenir, and loving every minute of it! Joseph Wendt is THE MAN! He's truly a professional! Also big ups and kudos to the Finance Manager, Dennis! They both took all the time I needed to explain anything I didn't understand no matter how elementary it seemed. In a few years from now, I hope both of these guys are still in the business so i can purchase my next car from them!

Every time I go there the service is great the pricing on the other hand need to be looked intoread more

This is by far the best and most responsive and friendly dealership we have been to while searching…read morefor a new vehicle. STFH was the only one who had someone at the front desk, greeting people as they came in. We were paired right away with Don. There was absolutely no pressure the several times we went in to talk to Don. He was very friendly, helpful, informative, and such a great person to work with. Other than the quality of the car, one of the main reason we came back here was honestly the service. Dontae, the financial rep, was also very friendly, informative and pleasant to work with. I remember it used to take no less than 3 hours purchasing a car, but I was so impressed at how quick the paperwork portion was. Everything is now done on a tablet- making it so quick and convenient. We were out of there in an hour and a half! I highly recommended working with Don if you're looking for a vehicle and a great car buying experience!

Purchased a vehicle here. I live in Illinois and the drive was about 4 hours so I dealt with Joe…read moreLehr via email and text for about a week before driving out there. He answered every question I had and sent pictures of whatever I asked. He worked with me on the price and that was pretty painless. Now I'm not going to say they'll knock off like 8 grand on a 40 grand car but they will work with you within reason. Paperwork was mailed to my local dmv, but i would've preferred they just handed me the title there. Another thing was that I didn't see Joe when I got there. It was a different salesman as Joe only does online stuff. Otherwise would've gave them 5 stars. Either way, easy purchase and paperwork. I would drive 4 hours one way to buy a vehicle from here again in the future.

We had a Great experience with the Service department at this Suburban Audi location…read more Emily handled our vehicle very well! She even helped us by supplying a Great loaner vehicle and far exceeded Our expectations! When we recieved our vehicle back it was very clean and running like a newer vehicle! Kudos to Audi of Farmington Hills Michigan! You deserve My 5 Star rating! You earned it! Keep up the Great work! I will Highly recommend your location to everyone I know who needs it! Ron Merritt MBA

The q5 i purchased here ended up being a piece of junk. Days after pulling out of the lot, all…read morekinds of banging and clunking coming from the front end suspension. The ride has become very bouncy and shaky on the road. The AC worked for maybe 2 days before going out completely. Thermostat all of the sudden needs replaced. Never have I purchased a vehicle with so many issues this quick after purchasing. I thought going to a dealer would be the safe choice, but I was wrong.

Joe is the GOAT at Sky Auto Sales. Thanks for an all around awesome experience purchasing a car. We…read moreflew in from Kansas City and the experience was quick and enjoyable. Normally the car buying experience is a pain in the neck. You were awesome to work with from the first phone call to signing the purchase agreement. We love that you specialize in stolen recovered low mileage cars. We will be repeat customers for sure.

If I could give these guys 6 stars I would. But let me explain why…read more.. When it comes to dealerships, I'm extremely skeptical. I live in NC so when I located the car I had searched the internet for (color/gadgets/miles/price point) on their lot, I proceeded with caution as I gathered as much information as I could. I spoke with Joe the first time I called and he was very straightforward, matter of fact, and to the point. This was a plus but not enough to win my confidence. We agreed on a price and I must have called them 3 more times to flesh out questions I had as I thought of them. Each time they patiently answered my questions and helped me problem solve to overcome the challenges of a cross country purchase. When all was said and done, I got the car I wanted for the price we agreed on and not a penny more. The transaction was as straightforward as Joe was the first time we talked. I flew up to Detroit earlier than expected to expedite the purchase so the car was a little dusty when I showed up, but Joe hooked me up with some pocket change to get a nice car wash before hitting the road back to NC. A small gesture but it was consistent with the kind of customer service I'd been receiving from them long before they could tell if I was a serious buyer. Although I would advise any consumer to proceed with caution whenever buying a new/used vehicle, my experience with Sky Auto sales was an unexpected and refreshing reminder that legitimate businesses run by honest businessmen still do exist. If you look up their reviews on google, they have a ridiculously high rating, and again, I was skeptical about that at first, but I've come to realize that these guys do right and have earned every last 5 star review they've received. Great work Joe & Fred, thanks for a great buying experience.

My car had engine emission system light on over the week end. I was seeing in forums about the…read moremodel might have faulty fuel injector which Honda had extended warranty. I also had see keyless entry system light. But didn't appear later. I mentioned both problems to Evan. I got both things fixed under warranty and car was ready for pick up the next day. Evan mentioned keyless entry issue will not fixed if they couldn't able to get the error code. But he said he will try. They got both the things fixed. Great relief else would have spend for fuel injectors. Hope Michael is the mechanic name. Great service team. Earlier as well 2 years back I got my car fixed under warranty for the passenger side seat heater issue.

These people here probably have the same IQ level as a Goldfish (BTW, goldfish forget everything in…read moreroughly 3 seconds!!!!) We test drove a Honda Civic with some weirdo named Ash and when we left and got home WE STILL HAD THE KEYS TO THE CIVIC ON US?!?!?!? The halfwit didn't even TAKE THE KEYS BACK?!?!?!?!?!?! We did the right thing and called the dealer back (Ash) and he told us that we had to bring the keys back RIGHT THEN. So we drive back and I handed him the keys not before I hit the panic button on the car! :)