Years of Avoidable Harm--Tooth Loss, Jaw Injury, and Dismissive Care…read more This office's pattern of poor communication and high-pressure tactics has lessened the quality of my life as well as cost me thousands of dollars for visits and night guards. In late October/early November 2019, I had an apicoectomy on tooth #9 with John D. Wells, DDS at 16600 Birkdale Commons Parkway, Huntersville, NC 28078. I followed all aftercare to the letter, rinsing faithfully with the prescribed cleanser. After the first procedure, I started feeling pain and discomfort in the tooth area after drinking cool water, so I contacted the office right away. Dr. Wells had me come back for him to take a look. He then determined he needed to redo the apicoectomy. Afterward, I asked what the problem was, and he explained that the dissolvable sutures from the initial surgery hadn't dissolved, so he removed them manually. He assured me healing was on track, but by early 2020, persistent infection forced me to need an extraction and an implant, which was both costly and heartbreaking, especially at my age for a front tooth. I was 80 years old going through all of this. I was never told about the threat of infection, and only learned later that undissolved sutures can trap bacteria and lead to failures like this; and that dentists should proactively remove them themselves to avoid such risks. Had I known, I might have pushed for that upfront or chosen differently--but trusting the process, I returned to the same practice in 2022 for a root canal on tooth #8. That's when things worsened dramatically. During packing placement, the assistant demanded I open my mouth much wider to keep it dry, using scare tactics: she warned that if I didn't, "it would have to be redone." Again, I am an older patient, and it was very clear this assistant dd not care about me as a patient, and had no interest in a reasonable bedside manner. Fresh off the 2019 trauma, I felt pressured and complied to open as wide as possible, despite visible distress in my eyes, as she took her time. The strain immediately triggered pain and discomfort, and I was soon diagnosed with a displaced TMJ disc--causing relentless muscle spasms, a sensation like my jaw is off its hinge, difficulty speaking, and chronic agony requiring therapy and meds. After contacting Dr. Wells numerous times with my distress and concerns, he dismissed them outright, claiming the assistant "didn't force my mouth open or threaten me with a gun." No empathy, no accountability--just deflection. As I said before, this office's pattern of poor communication (e.g., not warning about dissolvable suture risks) and high-pressure tactics has lessened the quality of my life as well as cost me thousands of dollars for visits and night guards. The initial staff seemed friendly, but the care felt reactive at best. If you're reading this, ask upfront about materials and removal plans, get consents in writing, and trust your instincts--if something feels off, walk away. I wish I'd switched endodontists sooner; now I see one who actually listens. Proceed with extreme caution here.

I just had my second root canal here in five years. It was no big deal…read more People think root canals are a big deal, but that's due to old technology. Other than the needle being stuck into my gums at the beginning to numb the pain, this was 100% painless. Same as five years ago. I also learned that flossing is 10x more important than brushing your teeth. Brushing only gets the surfaces and gums. Flossing gets rid of the plaque that leads to bacteria and infection. Excess plaque has also been linked to Alzheimer's and heart disease. Great info, friendliness, and overall customer service here. Or you can call it bedside manner. Whatever you want to call it, Dr. Wells and his staff are highly recommended if you're seeking an endodontist.

This Gentleman has saved a many tooth for me! No worries when you visit him! A+. Positive attitude…read morehelps a lot also

I had my visit at Dr Fuller's office a couple of weeks ago. Seems I ignored a broken tooth just a…read morebit too long and it was making me pay for it! Well lucky for me I was sent to Dr. Fuller's office. He and his excellent staff took care of me. One look at the xray and he knew just what we were dealing with. He explained what the situation was in good detail. And then we scheduled that root canal. What might have taken other doctors two appointments, this craftsman was able to handle in one. And minimal pain too. Just a pinch in the beginning (and maybe cuz I'm a baby on that sort of thing) but the rest was smooth sailing. Back at the office in 90 minutes. I highly recommend this doctor and his staff for your root canal needs

Dr. Hill did a great job for me on two occasions. He did a root canal with minimum discomfort and…read morelater when I went for another root canal, he soon found that the tooth was cracked and needed to be extracted. They set me up with a great oral surgeon. Dr.Hill's entire staff were all great

From the owner: If you have a dental abscess or toothache, root canal treatment is the best way to stop the pain…read moreand save your tooth. We are available right away to help you.

I have been a patient for years. This is a wonderful office. The staff is very friendly. Julie…read moreCarr cleans my teeth. She is very good and quick. She is always professional. She does a fantastic job. Very pleasant experience. The new dentist is awesome. I highly recommend this office if you are looking for a dentist. Ask for Julie to clean your teeth. Kim Hamrick

For quite a few years now I have been a satisfied customer of Boiling Springs Family Dentistry…read more The three current hygienists that I am familiar with (J, E & A) are ALL top notch. I really have no particular favorite because none have left anything to be desired - they are ALL great! The office staff always seem pleasant, professional, friendly, efficient, and even appreciative of my business. They have customarily had the proverbial bar set rather high, but I believe today they elevated that bar across the board. In particular, the cleaning I received AND the checkout process couldn't have been better. Dr. Hendrick and Miss Starlyn have seemingly assembled a top-notch team of people that should certainly stand out in their field. I do not dread dental appointments like I once did. I appreciate these people and am glad to have found them several years ago!

Just had my second root canal done by Dr.Henson and his staff. I don't think my experiences could…read morehave been any better. Was treated well by all. Did not have to take pain relief medications. They really cared that I was doing well during the procedure. Highly recommend these folks.

From my point of view, these folks are the best in the business. They are friendly, professional…read moreand I would recommend them for anyone in need of a root canal. Hats off to Brett Henson! This was the first root canal I've had done and my mouth wasn't sore the next morning.

On 8/6/25, I had an appointment with Dr. Tawana Feimster to discuss my tooth #30 which had a root…read morecanal done 9 years ago by a different endodontist. It was causing me discomfort & had an abscess on the gum under it. Dr. Feimster's administrator (George) insisted I pay a $50 deductible before she examined me. I told him that according to the United Healthcare website, I didn't have a $50 deductible but he said he was told by United Healthcare that I do which turned out to be false. That was bad enough but then after taking several X-rays, Dr. Feimster told me that tooth #29 needed a root canal & she wanted to do it right then & there. I said no & good thing I refused because the next day, I went to a different endodontist who took his own X-rays & said there's nothing wrong with tooth #29. So, she wanted to do a root canal on my perfectly healthy tooth #29 & not treat tooth #30 until more X-rays were taken on 8/26/25. On 8/13/25, I have an appointment with an oral surgeon to extract tooth #30. If I could give her less than 1 star, I would. I'm outraged!

I was referred to a Endodontist because I had an infection under my tooth which I had a root canal,…read moreI found Dr Feamster in my network and thought I would give her a try. The first thing that went wrong was when I showed up for my appointment George I guess didn't put it on the appointments, but after waiting some time they did get me in. The thing is I have to take an antibiotic before I have any dental procedure. To make sure I don't have a crack in my tooth she wanted to do a 3D xray, which is about five hundred dollars which I consent to. Now she drills out my tooth puts in a temporary filling and then sets up another appointment like a month away. For the next few weeks I'm in so much pain I called and all I get from them is take Tylenol which I do and I take so much that I get a rash. Anyway when I go back to her about a month later she looks at the 3D x-ray and tells me I have a crack in my tooth and says I need to get it pulled as soon as possible which she should have told me a month ago. I had to go through a lot of pain and I could have had this taken care of sooner and the bad thing about this is she want admit to doing anything wrong when she had all the information right in her possession. I don't not recommend this Dentist.

I've been going here for a couple of years and Dr. Elizabeth is excellent. I'm writing this after…read moregetting a filling and the process was excellent. The staff is knowledgeable, skilled, and very caring. I've gone to a lot of dentists over the past 30 years and I look for the best. If you need a dentist, I highly recommend going here! Plus, they're great with kids.

This dental practice was highly recommended when I was having severe pain. Being new to the area we…read morehad not yet seen a new dentist. They got me in that day for an emergency visit and all I can say is thank you. I ended up having an abscess, needed an extraction, and it was as stress free as it could be. The staff were all knowledgeable, patient oriented and efficient. It all went smoothly and I had awesome results! Thanks again.

I'm liking this office. Straight forward, tells it like it is. Very friendly dentists and awesome…read moreassistants. Needed a pull and getting a bridge. Explained the process and gave the pricing before any work was done.

Dr. Miller and his staff are caring and wonderful! I absolutely fear the dentist and they are great…read moreto work with!!

Absolutely fantastic Dr and staff! Amy and the girls at the front desk are always so helpful…read more Would highly recommend. I have visited them on several occasions for issues and they have always been very accommodating and so patient. They are the best there is in Mooresville!

Dr. Shuping has a wonderful staff. I called about tooth pain and they were able to get me in the…read moresame day due to a cancellation. The staff explained every aspect of the procedure and made me feel extremely comfortable. Dr. Shuping worked extremely fast and made sure I was numbed and completely comfortable during the root canal. If you're experiencing issues that can be fixed by an Endodontist, I would recommend this office!

As one of "those" oddballs who usually don't mind trips to the dentist, I was surprised to find…read moremyself in the predicament of mind-numbing tooth pain, but happy to find a caring Endodontists who provided personalized and thorough care. Dr. Jung took a personalized and very hands on approach. I was shown X-rays, we discussed options and next steps at length. He monitored my progress and provided aftercare like no other care provider has ever done. Parking is a breeze and the location in central Concord is easy to get to. The condition of the premises is nothing short of, immaculate. The staff deserves a big hand. Everyone I came in contact with from the gorgeous, knowledgeable receptionist/office manager who worked with me to ascertain that my insurance would be accepted, and my wait was minimal... Through the courteous and efficient dental hygienists/assistant who took my X-ray with out causing additional pain and ensured that I was as comfortable as possible throughout the entire procedure. I have suffered greatly, through subpar dental treatment in the past. That is why these services are especially noteworthy. When I needed it most, how fortunate I was to find Dr. Jung. Twenty-one years of experience, professionalism and compassion. I would be remiss if I gave this entire practice less than five stars!

Awesome staff and Doctor. This is my second time coming here and pleads with results. I feel pain…read moreeasily, so I told him and he numbed me so I didn't feel on bit of pain. He gave me antibiotics and pain medicine afterwards. I had no issues healing and never felt any pain.