Beware! Read the other "great" reviews and you will see that each parent comments on fillings, root…read morecanals, etc. that have been recommended for children that are extremely young. My son is six and constantly has "cavities" when he goes here and today received his first unexpected crown, which was not even a topic during his last check up in July (3 months ago). This practice seems to be more concerned with making money short term vs. making the right recommendations and plan for your child long term. I would skip Pediatric dentistry all together (based on my experience with this practice) and go straight to finding a dentist that will approach treatment from a long term perspective.

My 4 year old daughter just had 3 fillings done by Dr. Katie. They made her feel so welcome that…read moreshe asked to come back the next day. I highly recommend Dr. Katie!

Friendly staff. My Son had good time playing in the slot machine while waiting and watching TV…read morewhile teatment, best part he gets to pick what he wants watch. Doctor is knowledgable. Teated for my sons cavities. she was quick. quality of care is good.

After a difficult visit at a family dentistry for my youngest child this morning, we were referred…read moreto a pediatric dentist (side note - we are new to this area and I had called multiple pediatric dental offices and NO ONE called me back, including this one, but the number I called was not the one for the NC office which seems to be the one that they answer - I put it on this listing upon adding the business to Yelp). Dr. Shah and her staff were super pleasant from the moment we walked in! This was a huge relief even though I already knew my son has always had a difficult time at dentist visits. He even felt more at ease when we walked in the doors. Our dental tech was in training, but it was totally fine because both technicians worked well together and the preceptor was super friendly, too! Thank goodness because I've seen where preceptors can be harsh to orientees. This was NOT the case and the whole process was quite nice. Multiple X-rays had to be done which previously was a difficult process for my son. He did them just fine. The process was explained to him the whole way through in a way he could understand which was much appreciated!! The exam could have been a disaster, but did you know flavorless paste is a thing? Yup! You don't have to have fake flavored toothpaste to have your teeth cleaned with. My son hates all the flavors so finding out flavorless toothpaste was a thing at the dentist was a game changer! Listen, when I'm telling you going to the dentist with him is difficult, I'm not kidding. I'll take any win we can get and this was a big win! When Dr. Shah came in and introduced herself, my son was a little bit apprehensive, but still felt comfortable enough to let her explain what she needed to do. He even let her put a bite block in his mouth for a procedure we were not anticipating we would need to do today. She took her time with him and never seemed annoyed or impatient at any point. I really appreciated how she handled how he was behaving. I know he was scared (he's previously had some traumatic - to him - dental procedures and he definitely remembers everything) and maybe she recognized it, too. Whatever it was, it was greatly appreciated and I'm so glad my son had a great experience today!

It was such a kid friendly place and very professional; and clean! Smiley faces as soon as you…read morewalked in! Made my daughter feel so comfortable!

I couldn't ask for a better pediatric dentistry for my son. Everyone in this office is so talented…read moreand love what they do. My son had a dental emergency, when I called first thing in the morning they were able to schedule him in. Have in mind that it's the Thursday before good night and Spring break week. They were so busy, but they dedicated their time to each child. This means a lot as a parent. We usually see Dr. Jason such a passionate doctor that loves his job, and you can tell that he wants to educate all the children about dental hygiene. He takes his time all to answer all the questions I have as a parent. Today, he was not there my son saw Dr. Meg. She is such wonderful woman and dentist (more like a wonder-woman). We are so grateful for Mrs. Bekah, she is so patient and makes us feel at home. My son leaves with a huge smile every time we go there. Thank you all!!

This place is so unprofessional!!! The doctor literally told us he already had enough patients when…read morewe had been going there for years and the assistant was so rude. My son said the assistant was so rough with him and her hands smelled really bad even with gloves on. Smoke another cigarette.

Today I had the most embarrassing and unprofessional experience with this dentistry. The front…read moredesk receptionist Shannon was very rude, loud and questioned me about a $97 bill that was uncovered by my insurance. I contacted the insurance company and they stated that the office should contact them as there was an error. Despite me sharing this with Shannon she said we contacted you four times where were you then? She had the most horrible disposition I have ever seen. When asking her to move forward and make this right she further stated we tried to make this right where were you then? There 5 other families in the lobby with their kids as she carried on so unprofessionally. She then stated I was going to help you but then threatened me by saying I am not now. If that wasn't rude enough she further brung in a colleague, Denise who wanted to reprimand me as well. I felt disgraced, embarrassed, and as though my business wasn't good enough. The dentist whose job is to care for his patience often has a positive disposition. I can't believe he has allowed such staff to represent his business. The end result is they basically shamed me out the door and did not attempt to make it right. In fact Shannon was complaining from the start that the sunlight was too bright for her. This being the only light that seems to be apart of her ill-mannered disposition.

I absolutely love this dental and orthodontic office! Every single person there is so friendly,…read morekind, and welcoming. You can really tell they love what they do and care about every patient who walks through the door. The staff is super knowledgeable and always takes the time to explain things and make sure you're comfortable. They make going to the dentist such a positive experience , which says a lot! From start to finish, everything feels professional, caring, and genuine. I can't recommend them enough. If you're looking for an amazing dentist or orthodontist, this is the place to go! I'm always satisfied with my results and treatments!

Dr. McCabe and her team are incredible. the dental assistants are extremely welcoming and friendly,…read moreand Dr. McCabe is not in it to make money...she loves doing the work and is intentional with every patient on giving them the best care possible and setting them up for healthy teeth. anyone that can make a root canal enjoyable gets my approval.

Front office needs to be replaced. Called to inquire about information about pulling a tooth for a…read morechild. Our daughter needed sedation because she was very afraid of having the tooth pulled and the previous attempt with nitrious did not go well at all. I know there is at times a long waiting period for sedation. I was merely looking for cost and availability times to have this done and the woman on the phone just kept talking to me about a cost for a consultation. Like providing the cost for an extraction and scheduling availability for sedation IF it was required could not be discussed before you paid a 140+ consult fee. Absolutely ridiculous.

Per usual Dr. Ryan is the best in the business! With a…read morephenomenal staff to back him up

Getting tired of healthcare providers lowballing treatment estimates then charging huge numbers…read moreafter insurance deems the procedure unnecessary. Be prepared to be up-charged here. Very unprofessional. .

Horrible experience - please consider all the bad reviews before risking your dental health. Staff…read moreis extremely rude and unprofessional. I had all my metal fillings taken out and replaced with porcelain and experienced severe pain and tooth sensitive afterwards, all they kept pushing on me was Botox Botox Botox. Desperate for a solution, I caved and spent $1,400 in Botox for a temporary relief. I went to another practice for a second opinion, turns out my bite was off - they fixed it and I haven't had issues since. Do your research and consider the multiple bad reviews before risking it.

The nibblings have been coming here since they were tiny. I remember the days of the lobby being…read morefilled to the max and having to wait some. Now post extreme covid restrictions I've noticed less patients at checkin. They must have a better system in place for appointments. We've never been turned away or asked to reschedule. The staff is always kind and professional. I love the murals in each room and the sea theme is amazing. I want to see the whole place and snap a pic of each room. They're all different. They have a reward program for the kids but I'm not really sure how it works. I know they do give them coins after visits to get toys out of their bubble gum machines. Overall we will continue to come here and like the atmosphere. Young and Polite Children's Dentistry 11010 S Tryon St Ste 101 Charlotte, NC 28273 (Review 699 overall, 44 in 2022)

If I could leave 0 stars that would better align with the customer service a this place. we had an…read moreappointment scheduled and no one was there for at least 20 mins after the appointment time and we couldn't get anyone on the phone. This was also after I was supposed to receive a refund due to being overcharged and never hearing back from anyone.

Such sweet assistants and would highly recommend. Nicole was the best as well as the rest of the…read moreteam!

Tracy is THE best hygienist on the planet. In ten years I have never experienced any pain at all…read moreduring a cleaning and she is so personable. Dr Ebersol is equally as fantastic! I would recommend this dentist office to everyone i know.