my second visit was exceptional . I had the most thorough yet gentle cleaning and examination of my…read moreteeth. I really do not like visiting dentists in general but Elizabeth and Dr Garofalo in particular were absolutely outstanding. 10 star recommendation Aten and Garofalo

Simply wonderful! From making the appt and registering with Cindy, to Chase who is a wonderful…read morehygienist, to Dr. Aten, whose demeanor and thoughtful approach made me feel so at ease. Chase and Dr. Aten took their time, answered all my questions, and walked me through how to make sure my teeth are at their best :) and Cindy made me feel so welcome right away! Would highly recommend!

Girls ay the front desk were so friendly and introduced me to everyone. The dental assistant was…read morevery thorough and extremely sweet. Everything was ready when the dentist came in. He did not rush my appointment. I appreciate that. Didn't try to price gouge me by pushing crowns. He was interested in saving my teeth and filling them. Overall I was very pleased with my appointment today.

We have had such a wonderful experience with this dental office. Everyone is friendly, caring, and…read moreprofessional, and they always make our family feel comfortable and well taken care of. We truly appreciate the time they take to explain things and provide such excellent care. Dr. Wolfe is awesome!!

hello all you folks looking for a great dental team!!! park cedear dentistry rocks, so look no…read morefurther!!! from the responsive and polite gals at the front desk to the awesome erica's hygeinest skills to the soft, caring and oh so skilled hands of dr. suttles with that novacane needle in one hand to be followed with the hum of the drill fear not as i've always felt as though i'm in the love of my mama's arms!!! now that's saying a lot!!! fantastic team, great skills with state-of-the-art technology! five star to be sure!!

Everything you would want or need from a great dental office. This place has excellent dental care…read moreand customer service. They give you a warm blanket and offer you basically anything you might need from glasses to stress balls & free WiFi to help with your anxiety should you have any. Free toothpaste brushes and toothpaste tubes along with dental floss and picks there is a lot more than just a few things you walk out with. The dentist office offers water hygiene cleaning so not a lot of that horrid scratches and scrapping. That is definitely one of the reasons I love this place. Detailed photos and explanations of everything are shown to you and the entire process is always very easy . Located in Pineville it's definitely a great choice if you're looking for a great dentist! Two thumbs way up!

When treatments or products they recommended turned out not to be in my best interest, the practice…read moredid not take accountability. Patients trust their dentist's expertise, and when those recommendations don't work out, you would hope it wouldn't be the patient who ends up paying the price both financially and otherwise. As a longtime patient, I was disappointed by how little that relationship seemed to matter when problems came up. Instead of working toward a fair solution, the accountability was lacking. Given this, I've lost confidence in how the practice handles patient care beyond the actual appointment.

Just FYI: This dentistry is not contracted with any insurance company. I scheduled appointments for…read moremyself and my son 2 months in advance. I gave my insurance information, SSN, so they could check the coverage. We were scheduled for a regular cleaning. One day before the appointment the associate called me and said that i would have to pay out of my pocket, because the service is covered, but the dentistry is not contracted with any insurance company. I didn't understand why they asked me about my insurance in the first place. Now I have to find another dentist and probably wait 2 months again. I don't know how good the doctor is, but they definitely don't care about their patients. Additionally, they work only on weekdays until 4pm. So, no working individuals are welcome, I guess.

Let's start by stating I've yet to step a foot in the door of this dental practice and I probably…read morenever will. I called and made several appointments for my family plus my parents total of five appointments the first three appointments I spoke to a very nice person on the phone. We were laughing and talking and made the appointments and I felt very comfortable with my new choice of Dentist however all that changed on my second phone call to this practice the first phone call. I spoke with Tara. She's had some bad reviews however she was very pleasant and I enjoyed speaking with her. The second person I spoke with her name was Angela. When I called to make the other two appointments and to confirm my first three she was very kind, ascending downright nasty and spoke to me like I was a child. The phone was breaking up, so I cannot hear the dates when I went back to ask her the dates again very nasty talking fast over talking me downright rude. I had to call about the next day to reschedule because someone in my family needed to go to see their primary care doctor on the same date which we had scheduled first. Angela stated to me in a very nasty voice. If you don't have these papers complete by 4 o'clock today, we will not see Va***.." Angela stated well you best or I'm canceling the appointment" I got it. Then I proceeded to ask for a new appointment date you would've thought I asked to give me her first born child the way she was so nasty. I just can't explain to you how rude this person was. I suggest if you need a Dentist to look elsewhere because the front office is usually who you deal with and at this point, I do not need to go into the office. I'm sure the dentist are great Dentist in capable of doing a great job, but you have to get past the bitch at the front desk Angela after all this was said and done. I called back my final time and canceled all appointments for my family. That's a lot of cash from your practice from us and my insurance companies. To the Dentist of the practice, there's a lot of people out here who needs jobs who are very happy to go to work and very pleasant on the phone. I trust you get more than 2 1/2 stars if you get rid of Angela and hire someone who had a passion for their job and who understoods customer service if that doesn't work for you, Mr. Dentist or Ms, Dentist perhaps you can send Angela to some customer service training she definitely needs it. I'm sorry for such a bad review but it's just the truth. These are not our hometown folks from Lake Park and Indian Trail. I don't know where the heck Angela came from but she needs to go back whether that be South Carolina North Carolina. It doesn't matter where she came from but should go back to her place, where they accept rudeness, sarcasm, condescending, people. The end... No need to respond, it's over. Just wanted to let everyone know to find another place to get your teeth cleaned. One last thing if you schedule a cleaning, your first appointment is a consultation where they tell you how much i It's going to be because your teeth are in horrific shape. it could be anywhere from 4000 $12,000 then you come back for your cleaning if you can afford it after your insurance or no insurance takes over. Good luck and keep smiling.

Best dental care I have ever received. From the front desk to my dentist all are excellent.read more

At the recommendation of one of my coworkers I went to Dr. Bateman's office for a cleaning. The…read morewaiting room was your typical dentist office with magazines galore. I arrived roughly 15 minutes early and was seen right away. The hygienist was very friendly (we even swapped baby stories prior to her cleaning my teeth). To keep you busy while your mouth is wide open, there is a TV placed in perfect view from your seat in your room. After the cleaning was done, one of the dentists came back and looked over my teeth, asked me if I had any questions, then I was on my merry way with goodies (toothbrush, toothpaste, floss, and stickers) to go. Two very enthusiastic thumbs up.

My experience is always great. I can't think of one time in the 15+ years that I've been coming…read morewhere I had a negative experience. Dr. Neubauer is always nice, understanding, and best of all listens to his patients. His assistants are always personable and thorough.

I recently had a very frustrating experience at Clover Smiles that I feel needs to be addressed…read more After arriving for my appointment, I ended up waiting over an hour and a half without any updates or explanations. When I was finally called back, the only action taken was putting a bib on me--nothing else was done. It was incredibly disheartening to be left sitting there with no communication about what was happening. To make matters worse, when I expressed my concerns to the office manager, his response was shockingly dismissive. He simply said, "Oh, that sucks, sorry... I'm sorry for that." This lack of empathy and accountability only added to my frustration. It's clear that the office is struggling with organization and professionalism. I left feeling ignored and undervalued as a patient. Unfortunately, I cannot recommend this dentist office based on my experience. If you're looking for a place that respects your time and provides genuine care, you may want to look elsewhere. Compared to my previous experience establishing myself as a new patient this was atrocious.

I'm extremely disappointed with how our second visit to this office was handled -- especially after…read morehaving such a great first impression. During our first appointment for a cleaning, everything went smoothly. The front desk lady at that time was kind, helpful, and welcoming -- unfortunately, she was not the same person we encountered during our second visit. At the second appointment (scheduled for three fillings at 1:00 PM), my mom was left sitting in the back until 1:47 PM with no update or explanation. I had to go to the front desk and ask what was going on -- only then did someone finally mention that the doctor was running behind because of another procedure and had also gone to lunch before even seeing her. This lack of communication is unacceptable and unprofessional. To make things worse, the front desk woman that day -- Christy -- had a very nasty attitude. She was cold, dismissive, and completely lacked the courtesy and professionalism we experienced the first time. Her tone and demeanor made an already frustrating situation even worse. This office needs to seriously address its scheduling, communication, and customer service. Patients deserve to be treated with respect and consideration. I sincerely hope the office manager reads this and reaches out -- because an apology is absolutely warranted.

These ladies are great. Wish I had change years ago. My dental tech took time to explain to me…read morethings I was doing wrong to correct.

AVOID!!!! One visit to this Dentist will cost you thousands in repairs elsewhere!!!…read more They will even charge their data and claim that they didn't even work on your teeth!!!!