Just closed on another property with Dawn at Trailwood Realty! We have both bought and sold with…read moreDawn and every time it's such an easy, stress free experience! Her knowledge, network and responsiveness are truly unparalleled. She has been our trusted realtor of choice for over 15 years.

Dawn is amazing!!! She goes above and beyond!!! Acquired her after another real estate agent…read morewasn't able to furnish us with a renter for our rental home. We worked with her since then. Dawn smoothed the way for you - whether it's providing resources for home improvement at amazing prices, getting a new renter or selling a home. She's skilled in negotiating and getting the deal done!!! Wish everyone in the world was a Dawn and every business ran like Trailwood!!!

This company should be investigated for criminal activity. Their license should be suspended…read more They charged me every month for expenses I never authorized for amounts way over the limit of " we will call you if it is More than $200". Horrible bunch

Owners beware! This was a long time ago but from my experience I would never use them nor recommend…read morethem. Worst experience I've ever had with a management company. I found them to be selfish, shady, money chasing, self enriching; and non-responsive to my complaints or questions, and honestly ultimately I had to see the unit to cut my losses because they would eat up any return and them some. Avoid for your own good. Agree with the other comment re: needing to be investigated...

Incompetent property management company. When an issue arises, they respond with what appears to be…read more25% or less comprehension of what you are requesting and 0% action towards a resolution. They simply provide lip service with a side of lies and hope it will placate you. Glad to own a home now and to be free of this sort of nonsense.

If it were possible Mann deserves zero stars. I've purchased 11 homes in my lifetime all across…read morethe country. Mann is easily the most incompetent and unprofessional agency I've ever encountered. His lack of professionalism and follow through cost his property owner the opportunity to rent his house. Mann was aware that I was coming from nearly 1,000 miles away and had 4 days in which to secure a rental home. His office neglected on multiple occasions to produce a lease despite repeated inquiries. I took the initiative to go to his office and do it myself and bring him the financial terms. I shared that with one of his staffers, who said "that would be good." To my surprise the address ended up being a PO Box in a UPS store! Avoid dealing with this outfit!

I stuck with this property management company for five years, paying them every month. The one time…read moreI actually needed them, they completely abandoned me. My tenant had an unauthorized cat in my home which is an undeniable lease violation. Professional cleaners found cat urine on the baseboards and cat hair all over the house. They provided a written letter confirming it. I already know what MozeZen is going to say. They'll claim there were no damages which is irrelevant. The $400 pet fee isn't for damages, it's for simply having a pet in the unit. They'll probably also try to hide behind the fact that the tenant was allowed to have service animals. Doesn't matter. By North Carolina law, a cat cannot be a service animal. Instead of doing their job, they refused to collect the fee and told me to go chase the tenant myself. This whole situation reminded me of insurance. You pay them for years, then when you actually need them, they're useless. The broker in charge, who made this decision, wouldn't even speak to me. I was told she had more important things to do. So, imagine you have an issue with a property management company you've been paying for 5 years and the decision maker won't even take 10 minutes out of their day to have a discussion with you. Five years of loyalty for that disrespect? If you just want a basic property management company and never have any tenant issues, they may be okay. But the moment something actually goes wrong, you're on your own. Save yourself the headache and go with someone else.

This is by far the worst and most unprofessional property management company I have ever dealt…read morewith. Due to an oversight by their Accounting Team and Ashlee Malone, I received a threatening email saying they will be taking legal action against me. My house flooded twice and 0 sympathy was given by their team. I am now out a $4,000 rug and they are threatening legal action over a $600 security deposit that they sent twice that they clearly saw had been deposited. This feels like a scam as they saw it was deposited. I've never dealt with a more unprofessional and inconsiderate team than MoveZen. I hope and pray nobody else has to deal with them or go through a similar experience I have gone through.

We've worked with Schambs Property Management for some time now, and I can say with confidence that…read morethey've made owning rental property a much smoother experience than expected. What stands out most is how they handle the relationship between landlords and tenants. It would be easy for a property management company to simply favor whoever is paying their fee, but SPM doesn't operate that way. They advocate for both sides, making sure landlords' investments and interests are protected while also ensuring tenants are treated fairly and their concerns are taken seriously. That balanced approach builds trust on both ends, and it shows in how smoothly things run day to day. Their transparency is also worth noting. I've never had to wonder what's happening with my property. Expenses, lease matters, and maintenance decisions are communicated clearly and without ambiguity. When requests come in whether from me or from a tenant they handle them promptly and effectively. Nothing falls through the cracks. Maintenance gets coordinated, questions get answered, and issues get resolved without me having to follow up at all. That reliability alone takes a significant amount of stress off the table. Overall, SPM strikes an awesome balance between being professional and staying personal. I'd recommend them to any landlord, or on the other hand, to any friends or colleagues who are looking for a rental.

I would strongly caution anyone considering renting through Schambs Property Management. My…read moreexperience has been extremely disappointing and frustrating. When we moved in, the carpets were in unacceptable condition--they had a strong odor and visible urine stains throughout multiple rooms. It was clear they had not been properly replaced or remediated prior to our move-in. This made the home feel unsanitary and not truly livable from the start. We started cleaning the carpet and there were mounds of cat hair that came up as well as baking soda, assuming it tried to be treated superficially before we moved in. We reported everything right away, expecting a reasonable solution. He sent a company to clean the rugs, but the next day the odor and hair was still there. We reported the photos and smell again, and Instead, we were told by Brian (the owner) that they would only replace the carpets if we agreed to extend our lease AND pay for half of the cost--even though this was clearly a pre-existing issue. He would not come visit himself or send anyone to experience the issue first hand either. It is incredibly frustrating to be asked to financially contribute to fixing an issue that should have been addressed before the property was ever rented out. Basic standards of cleanliness and habitability were not met, and the way this was handled showed a clear lack of professionalism and responsibility. We could not afford to move out and pay that cost of moving, plus a deposit on another home, so we had to split the cost and sign the lease. They just had the carpets replaced and the padding underneath was completely stained and visibly destroyed. Overall, this experience has caused unnecessary stress and left us feeling unsupported as tenants. I would not recommend Schambs Property Management based on how this situation was handled.

Very helpful ,respectful and responsive to communication ,always available for questions…read more ,coordinates well .

As an independant home repair technician having serviced thousand of rental homes and apartments in…read morethe Triangle area I can truthfully say that Highland is one of the few management agencies who respond to our maintenance invoices in a timely manner. They expedite maintenance requests from tenants and owners and have a lot of experience taking care of the properties they manage.

I've worked with David @ Gaskill Realty for property management services for about a year now. I'm…read moreonly kicking myself for not doing it sooner. I came to him after after a very long and terrible relationship with another large local property management company. He's a great property manager. He's personable, down to earth, experienced, and really cares about the happiness of both the owners and tenants. He has wonderful communication and documentation on all monthly expenses. He's happy to work with me on ideas on improving the property in order to retain great tenants and my home's value. Since switching to Gaskill, I've definitely spent less time worrying about my home; I know it's in good hands. Thank you, David and Gaskill!

Awesome experience renting a townhouse from Gaskill. Relocated from Los Angeles and David Johnson…read moremade the process so easy. He was an attentive property manager and took care of all my needs. Can't go wrong with renting from or trusting your property to Gaskill. Highly recommend!

Visited this community and missed the promised apartment in spite of doing everything humanly…read morepossible to provide a deposit and communicate immediately. It had everything I was looking for in a new home except communication.

Me and my girlfriends move-in date is in seven days. Jen in the office has been super accommodating…read morethrough the whole process of signing a lease. We're renting an un-renovated apartment so everything's kind of old but that's fine. The property is beautiful, but I can't speak highly enough of the staff there. Our movers refused to move our stuff after 10 AM when they open so I called the office and ask for a favor get the keys before 10 AM, like an hour or so before. Although I know this is inconveniencing Jen she agreed to help us out. I've never had an apartment complex before during or after a lease be super accommodating like this place is. This place is so close to downtown Raleigh and we fell in love with the location and the staff so good on them for Being so amazing.