The towing service was very pricey!!! $300 for a towing service that's only less than 5 miles…read moretotal. The driver was nice but drove too fast. We couldn't keep up with him.

I've had the pleasure of using Delahunt Brothers Towing & Recovery a few times. The drivers and…read moretowing operators were always prompt and courteous. They treated me like a valued customer and understood my needs.

Absolutely appalling "customer service". I called this morning at 11am to make arrangements to pick…read moreup my car that was towed there the night before. Norm, I presume, broke out is nasty attitude right from the get-go saying "well I was there until 10 I'm not there now", implying that I ever had any clue as to what his personal schedule is. I asked him if there was any way I could pick up my car today and pay him for the tow and he said he would call me back. the only positive thing about this transaction is that Norm did call me back in a timely manner but still treated me, his customer, as if I murdered his puppy. The conversation went as follows: Norm-Yeah, I'll go back but you better be there because I'm not waiting around for you. And you have to have cash. Me-Okay, how much will it be? Norm (snidely)-Well I don't know I'm not there! And its gonna be a $30 fee for me coming back. Me-Whatever While I was waiting for my ride Norm called to show his dismay that I wasn't there. I gently reminded him that I did not have a car in my possession and that I would be there soon. The minute I walked in the door I was greeted by Norm telling me how he was doing me a big favor and giving me a deal. He towed my car 2 blocks, kept it for 10 hours and charged me $30 extra to go to his OWN business and take my money. He said "I don't normally come back", whatever that means. Its not the money put me off about Norm's Service Center, $95 is pretty standard for a tow, it was the mean, rotten, nasty attitude. I've worked in various forms of customer service for over 15 years and one thing you NEVER do is treat your CUSTOMER like you are doing them some kind of godly favor. You treat your customers like they keep the lights on and put food in your children's mouths.....because they do.

Was promised a tow within 2 hours. Did not show. Called back and they had no record of my call for…read morehelp. Poor road service management.

From the owner: Allegiance Trucks is an authorized International®, Hino, Isuzu, and Ford dealership serving the…read moreNortheastern United States. We are proud to carry a large selection of new and pre-owned inventory. When you are ready to invest in a new truck, our friendly and knowledgeable sales, financing, service, and parts departments are prepared to make sure your experience is outstanding, from assisting while you're making your choice to ongoing maintenance and customization. We value the opportunity to create a long-term relationship with our customers, and we do that by giving you the best customer service available.

worse mecanic. Bought a car from him, after 1 week the car was having issues. He didn't honor the…read more30 days and wouldn't fix the car. legal actions is now the only options.

My daughter goes to college in Utica. She called me the other day not knowing what to do when her…read morecar wouldn't start. We had it towed to BMP Autoworx and I have to say, being a good distance away myself BMP took care of her like only a dad would want for his daughter. A thank you to Phil and his crew who set my mind at ease knowing they are there if she needs them.

Highly recommend Automania for all Towing and repairs. Always prompt and courteous. Mike and his…read morecrew keep in full communication with me in all aspects even dealt with my insurance company when needed so I didn't have too. Couldn't ask for better service. Thank you Mike and Automania, customer for life. ​

Talked with Mark on the phone. People in the background were cussing at where I needed a tow to…read more Asked about probono work. He stated, "Just put 4k worth of tires on the truck last week. Charity don't pay for tires." OK - He's right but talking like that to a potential customer is not going to drum up positive business. There are other places folks...go there. Don't call these fellas. Nancy E. Chenango County

Had a breakdown while towing our trailer on the NYS Thruway on the way camping. He was able to tow…read moreour truck 25 miles back to Utica for repair, and provided another truck to tow and park our trailer another 25 miles in the opposite direction to Green Lake State Park in Syracuse so we wouldn't miss our camping. Made the best out of a possible bad situation. Highly recommended.

If you're ever in a car accident and they take your car here, have it towed somewhere else. Our…read moreinsurance company went to total the car on Friday afternoon and by Saturday morning Kinney's had sent the car to auction before we were able to get the rest of our stuff out and take the plates off the car. Now we have to hunt down our car to get the plates and our stuff back.