Warning! This business has demonstrated a complete lack of professionalism and integrity. I paid in…read morefull for a massage package in August and, nearly three months later, have not been able to use a single session since. Every appointment I've scheduled has been canceled just hours before the appointment time--by the owner, Sue, herself. Despite repeated requests and a promise of a refund, I have not received one. After reading similar reviews, it's clear this is a recurring issue for many clients. I strongly advise others to avoid this business! No customer should have to chase down services or refunds they've rightfully paid for.

This has been possibly the worst customer service I've experienced to date. I rarely leave reviews,…read morebut I'm currently out $475 for services I never received and didn't want anyone else to make this same mistake. Do NOT buy a package or prepay for any services from this business. I got a massage here in early July and initially had a good experience, purchasing a 5-massage package for $475. I scheduled my next massage for August 29th. The owner, Sue, called me that day, stating she was sick. No problem, things happen, right? We rescheduled for the following week. That appointment was also canceled. Now for the last month and a half, I have gone back and forth with her attempting to get an appointment. I rescheduled each week, set an appointment, then found out day-of that she's canceling. She claimed to be sick the entire time and eventually canceled four times within a month. She didn't even call or text me to tell me, I had to reach out to HER to find out every time. What if I showed up at my scheduled appointment time like with any other business, instead of double-checking first? When I look at reviews, there were three posted during the time she was "sick". She took other clients but was "too sick" to take me? Last week, I decided I was tired of being dragged around and asked for a refund on the package. She ignored most of my messages, then eventually responded and said she'd "get to it later that day." A week has gone by and no refund. I've been nothing but polite and patient, but I've had enough. Since she hasn't refunded the package despite my requests, I filed a dispute with my bank. I have a full record of my conversation with her, showing every time she canceled and her refusal to give me a refund. I will be submitting all of it as evidence. According to the reviews here, I'm not the only person who's had to deal with this. Don't waste your money or time with this place.

Spa in the Woods I had a regular mani-pedi 3 weeks ago by…read moreMichelle. Amazing! My nails (both) haven't chipped. I would recommend her. Picture below taken this week!!!!

Won't return. Felt cheated on time for an hour facial. Only 45 minutes but billed for an hour…read more Had a 10 am appointment. She started at 10:20 and wrapped up at 11:05.

I just left here after an hour massage. It was wonderful. The ladies are very sweet. Location is…read moreclean. Prices are great. There's a $3 fee if you use your credit card so I'd bring cash if you don't want to spend the extra cash. I was having a lot of upper back and neck issues. I had a headache the past two days. After my appointment with Lisa, my headache is gone. I'll definitely be coming back here regularly. 10/10 would recommend.

Very clean, i had lower back pain ，excellent massage and much better now. I highly recommend going…read morethere.

Great experience. I was totally relaxed, the place is clean and relaxing. The masseuse used hot…read morestones and a Swedish technique. I was like butter

Friendly staff and owner Mel was most pleasant. Spotlessly clean accommodations and the massage was…read morefabulously relaxing. As a walk in for the first time I was transported to a soothing world, free of stress and outside worries. An hour of pure heavenly joy, the pictures will tell it all. Parking is right outside the window!!!

On a whim after making some returns to Partridge Creek I decided to walk in this place. I must have…read morewalked past here a hundred times and never thought twice to stop. Something called to me today and boy am I glad I stopped. I ended up having a 30 min acupressure session with Ke. It was extremely relaxing and just what I needed to destress after a busy work week. Ke managed to hit all my trouble spots in my neck and shoulders. Not to be crass but I always a good butt massage because people often forget that your butt connects your back and legs so much stress stems from there. Ke didn't miss a beat but was extremely professional. I noticed there are cameras in the treatment area too so no one can claim otherwise. For $30 this was worth every penny. I will definitely stop in again and schedule with Ke, he was awesome. The Reflexology detox treatment seemed interesting as well, maybe that next time.

I've been wanting to come here for a while and finally did today. Life Studio is a very warm and…read moreinviting establishment. As soon as I walked in I was greeted and immediately brought to the area to get worked on. I scheduled a 20 minute foot detox 20 minute reflexology and 30 minutes of massage. There were two people there, a man and a woman. The woman was easy to communicate with and understand but the man new little to no English so the lady translated for him. I had the man work on me and he did a wonderful job throughout. He really helped loosen my super tight muscles and was a very kind man. I will definitely return to Life Studio.

Amazing chair massage!! I will definitely be back. Had ZERO wait time. Prices were reasonable…read more Thank you!

Finally decided to stop going to this place. Very aggressive, dont really listen when told which…read moremuscles to focus on. Always with the tip $$$$$$. Grabbed tip out of hand.:(

Today I had the chance to visit one of my customers' businesses, and I believe in supporting the…read morepeople who support mine. From booking my appointment to checkout, the experience at Belle Sante was outstanding. Josh and Amanda were incredibly knowledgeable, professional, and welcoming. The office was spotless, the service was top-notch, and as an HVAC owner, I have to mention it was perfectly cool inside! If you're considering Botox, skincare treatments, or a little self-care, I highly recommend checking them out. Thank you for a great experience, I'll definitely be back!

The ladies were nice and very respectful, they really cared about my remission. Thank you, just…read morekeep better snacks

At my first appointment, Charles listened to my concerns & offered helpful suggestions. I loved the…read moreway he cut my hair & returned for a second appointment. I just booked my 3rd hair cut appointment with him. I drive down from the Upper Peninsula to have my hair styled by Charles. It's so worth it.

I used to get my hair cut since I was young when they were in the farms location and by south. The…read moreguy they used to cut my hair was good. There was a long gap where I stopped going since they moved locations. I didn't have a car so it was harder to get to the Mack location for me. I have been to their Mack location and ended up getting a hair dresser that had recently been given the go ahead to work on the floor by herself. I had about medium length hair at the time. I do only asked for one or 2 inches off. Little did I know after she was done with the first pass my hair was lopsided and uneven. I was really upset, since it was uneven and significantly shorter on one side than the other. A master or lead hairdresser was insistent that she had to fix her own mess and fuss was allowed to keep chopping off my hair. I recall being so annoyed and upset that they were allowing this person to continue working on my hair. It what is the rule and policy to make sure the hairdresser fix thrown mistakes on the clients. I felt bad for this hairdresser and at the same time frustrated that she was supposed to continue working on my hair. Needless to say my hair was significantly shorter than I had planned when I had stepped into the salon. It was almost 6 inches shorter than I had planned. I'm certain that the whole situation made the hairdresser even more nervous as she realize she had messed up the first pass and felt even greater pressure to fix it after the second and third pass. Remember watching the clock and realizing that the hairdresser that was next to her head cut three people's hair in the time it took her to initially cut and fix my hair. It was pointless to stress out this hairdresser any further and I clammed up let her finish. It was a dreadful experience and wore me out completely. I vowed never to return because I was so frustrated and annoyed at the staff for not helping or fixing my hair so I wouldn't have to have so much cut off. Luckily hair grows back in for me grows back pretty quickly.

Worst experience as going as a couple.Booked appointment for 11.Got there said come back at 2.We…read moreLet.Get a call come back.Because we were looking forward to our message we went back.Wish we hadnt.Husband got a beat up style message and I got my face covered up so I guess I couldn't see what was going on on his side of the room.I will never go back.Save your hard earn money and go so were else.

I am a repeat customer of their shiatsu style massage. Located in a small strip mall facing Hall…read moreRoad, there is usually ample parking available. A Mexican restaurant is next door. Not for the faint of heart, I have gotten hard intensity massages in the past. Shiatsu style massage uses various techniques to achieve the desired results. The attendant deploys elbows, knees and even walks on the client when needed. I have experienced all of the above at this business. Also involved is the stretching of arms and legs. Recently, I opted to receive a medium intensity massage. Honestly, I didn't notice anything different. It was still pretty intense. I suppose I can request a light massage in the future, but I really need deep tissue massage by the time I break down and finally decide to part with my money. They take both credit cards and cash. They accept walk-ins. I always call ahead, although recently I have been using text messages to schedule my appointments. I typically get hour or hour and a half appointments. The current rate for one hour is $90. If you are looking for a great massage, this might be the place for you!

I saw a FB post and booked a Swedish Massage. I've been looking for a great option on the Eastside…read more I like the preservice questionnaire and brief conversation pretreatment. Great massage! I left super relaxed & was given a bottle of water. There's parking in a lot behind the building.

Char is so detail oriented and very skilled using various massage techniques tailored to each…read moreclient's needs. She takes her time and does not rush through the session. I am a new client and have already scheduled my next monthly session. I am very happy with the results