So, I'm actually legitimately concerned based on my experience with this office. First of all, I…read morecalled (and called back) five different times (each time being told that my daughter would be accepted as a patient and I would be called back) before anyone got back to me. Once I was left on hold for 10 minutes and no one ever came back. This all had gone on for over two weeks. On my 4th call, the secretary said "what's the number where I can call you back" and I said to her, in a very nice and calm tone: "I just want to let you know, this is the fourth time I've called this office, and no one has yet given me a call back." There was a long silence, and then she said "what's the number where I can call you back?" I said, "but I just need to know that you will actually call me back." She said "what's the number where I can call you back." Like a pissed off robot--no apologies, no concern for the fact I had been chasing this office down for coming on three weeks. So I gave her the number and said please call me back. And...she didn't. I believe this was Dana. Three days later I call the office again. Now I'm upset. I explained what had happened so far. I said I wanted to speak to the office manager, sandy, who wasn't in. The secretary I was speaking to asked if she could help--this was Christina. She was really nice and apologetic and gave me an appointment the same day (she did call back.) So our appointment is supposed to be today. Our baby was sick. Yesterday I get a voicemail saying Dr. Martocci has Covid, and is cancelling all patients today and rescheduling for next week. Alright, nothing you can do about that. But then I get a call this morning, again from Dana, asking me if I can come in this morning. I said "I thought the doctor had Covid, isn't that why our appointment was cancelled?" Long silence. I'm put on hold. She comes back and says "the doctor is feeling better. He's leaving early today. He's still seeing patients in the morning." I said "how can he be seeing patients if he has Covid?" She said, "if you're more comfortable, you can reschedule for next week." Umm, what? I said "I don't understand, is the doctor contagious?" She said "no." Long pause. I said I would call back. Five minutes later, after talking to my partner, I'm immediately put on hold and no one comes back. I call again, it says the office is closed. I call a third time, it says the office is closed. Now I'm wondering if they're purposely not answering MY calls. My partner calls from his cell phone, Dana picks up in one ring. I am honestly so infuriated and upset I am in tears. Hoping to finally speak to the manager to explain what my experience has been. I just hope someone cares because this is not okay. This might be the best pediatrician in the world, but who can deal with being treated this way? Now it's been over a month of this, and my daughter still hasn't been seen for her four month visit. Also, anyone who knows me knows I am a really calm and polite person, very gentle and patient. I can't understand why I'm being treated this way, or if this is standard for parents at this office.

Dr. Gregory Martocci has been my son's pediatrician since he was 3 years old. I was taking him to a…read moremore prestigious pediatric group but I finally got fed up with the practice telling me how to take of my son. Dr. Martocci always gives his advice but allows parents to decide how to take care of their children. For example he tells me what shots are due but allows me to decide what shots will be given or I can decide not to get shots at all. My son would always get a high fever whenever he received a shot. I told Dr. Martocci my concern about a booster for the MMR. He suggested to have a titers test done to check and see if my son had enough of the MMR antibodies. My son indeed had enough antibodies and so he never needs to have another MMR shot again! Dr. Martocci supports our family and appreciates that we try to eat organic as much as possible. He never forces his opinion on us. He provides treatment options and allows us to decide how to treat our children. I highly recommend this practice to anyone with children.

My daughter is now 4 years old, and we've been patients at Happy & Healthy Pediatrics since she was…read morejust 4 days old. We have been consistently thrilled with the care she receives. We're almost always seen right at our scheduled appointment time (or even early). Dr. Rubin has been our daughter's primary pediatrician from the very beginning, and her warmth, thoroughness, and genuine kindness make every visit feel reassuring and personal. She takes the time to answer all of our questions (no matter how small) and always follows up personally after any concern.

Been meaning to review this place. When I was pregnant I had no idea how to really start looking up…read morebaby doctors, luckily with facebook one popped up lol (thanks fb or their ad sponsoring whatever) a good doctor right by the house? So perfect. From day one they've been great. From in the hospital, to his first visit. I of course cannot remember anyone's names (sleep deprivation is real lol) but anyone we've seen from here has been great there. Especially the doctor we've seen the last 2 times. 4 1/2 months and I'm definitely happy with our son's doctor. They were also right on top of everything when our son was jaundiced, he's all fine now months later :) I'd definitely recommend them to anyone looking for a doctor for their baby! Also when our boy can actually eat real food I see mcdonalds trips after the dr lol, it's right there :)

I've had a wonderful experience with all the doctors at this location. The wait is never too long…read morefor my kids. Love their same day sick visits especially on the weekends where I don't have to end up in urgent care. Love their remote visits for things that don't require an in person visit. I never feel rushed with any of the doctors and they get back to me really quick when I need medical forms filled out although there's an extra charge.

Very poor service We…read morehad been forced to wait repeatedly before our appointments for years. Then, last month, we got stuck in traffic and showed up at 5:21 to a 5:00 appointment. The person at the front desk rudely informed me that my son would not be able to see a doctor, as they cancel an appointment that is 20 minutes late. I laughed b/c I honestly thought she was joking. She was not. She asked I would like to re-schedule. I told her I would never return. I had meant to write a Yelp review that very evening, but had forgotten. However, I just got a bill for a "no-show" appointment. Now, here I am Avoid this place if possible

I just had my second or third negative experience with Village Peds office staff. The women, with…read morethe exception of one lovely, older lady are downright rude. Their behavior is the type of thing that makes me wonder if I am on candid camera. Its truly that absurd. The doctors there ARE dedicated professionals so I wonder why they allow for that. I am starting to question if they are complicit in that toxic environment because I would never tolerate that in my place of business. After this, I am looking for a new pediatric practice. Any suggestions?

I have had multiple negative encounters with these people. My daughter, 9 months at the time,…read morereceived shots, blood was drawn from her finger, and had her ears pierced. The moron that pierced her ears did it so uneven that now at 1 year old only has one ear pierced because we had to removed it. The blood that was drawn was not enough and results were inconclusive. The doctor praised herself as she spoke to her dad and I "you should be happy that I went through her records and know her medical history" but yet she was calling my daughter my name. We agreed to give it one more chance. Wrong choice. Come the 1 year checkup...they canceled my appointment because I was 7 minutes late. 7! I live in queens, not on the island...they're ridiculously inconsiderate! I went in anyways to get her medical records because I had it...this was two weeks ago and have yet to receive records. If I could give it 0 stars I would!!!

I recently started going to this practice for my child to get medical care as a newborn. The office…read morestaff is very easy to talk to and informative. It was not difficult booking appointments with the office. Also if you need your child to see the doctor the same day, then they will try to arrange something to the best of their abilities. I liked that you can communicate to them through the NYU message portal too and they respond fairly quickly. The staff makes sure to quickly put any newborns in a room to wait for the doctor to see them. My child sees Dr. Balagot Chingcuangco. She is very attentive to her patients and was happy to answer any questions we had as first time parents. If she isn't available, the staff does offer to see any of our assigned doctor's colleagues. The location is easy to find in the middle of the Garden City village on Franklin Avenue. There is plenty of parking in the lot behind the building and the entrance is found connected to the lot. I would definitely recommend this location for parents to bring their children to for medical care.

I've been here for 3 years, since my oldest was born, and they were my pediatricians when I was…read moregrowing up, so I really do like the doctors and nurses on staff. Unfortunately with the nyu affiliation, their call system recently changed. When you call with questions or to schedule an appointment, you're connected to a general nyu call center. It is so impersonal and disappointing. Most people I get connected to sound like they're reading from a script and panic if you ask questions that don't go by a script. When you ask for a manager, you're bounced around to nasty people with bad attitudes who complain there's noise in the background. Yes, I have noise because I have toddlers and I'm trying to contact my pediatrician. Really shopping for a new practice that isn't bought over by nyu. As much as I love the actual office, I would recommend seeking a different practice bc the call center is awful to deal with and it breaks my heart having to leave this practice.

All 3 Doctor are wonderful with my daughter and very informative. The staff I super friendly. And…read moreare very welcoming. No long wait times and appointment scheduling is very accommodating

We love pediatric professionals!!! They are so great as a new patient of my new baby and two year…read moreold! All three doctors are wonderful

I reached out to Dr. Accetta prior to my child's birth - and we planned to meet when she was born…read more Thankfully he is affiliated with LIJ Katz so when Summer was born everything was sent over and seamless. I was referred to him by a friend - so to say he met my expectations is a understatement. His staff are warm and welcoming. They provide with formula if needed- they book your appointments in advance. My daughter Summer is in the best care here - I love the waiting rooms being separated for children who are sick and who aren't. I could go on and on but this experience comes from 2 visits that were fast , thorough and informative!

Dr. Accetta, Dr. G and Tammy are all wonderful. They listen and are excellent with my now…read more7-month-old. The staff is also friendly and warm. It makes it a real pleasure going there. I never have any anxiety or stress and hopefully my little one will continue to feel the same as he gets older! The office is colorful and clean. Overall great practice!

Dr. Cadet has always been a great doctor from day 1!! We are about 30minutes away & would…read moredefinitely travel more, if needed. My husband & I have complete trust & faith on how she handles the health & well being of our daughter. Never too quick to push unnecessary meds & listens to her patients. Her genuine concern & care exemplifies that she treats all children as she would her own. I am so pleased to have found such a superb office. The staff is always eager to assist & very efficient. All of my questions & concerns are addressed quickly. Always put me at ease. Thank You for providing the best care out there!!

literally could not be happier with our choice with Dr. Silverstein. He is patient, caring, and…read morechecks in on the parents as well as the children. any health concerns my children have had I have felt like I could always get in touch with him ( even in the late hours panicked). He listens to our concerns and guides. I love that he doesn't just prescribe things to prescribe things. Dr. Silverstein is very thorough, at my daughters 12m appt, he used a device to screen her vision and we realized my daughter needed glasses. the optometrists office commended him, as not many pediatricians offer this in office!

We love Dr. Silverstein. He's an exceptional pediatrician with an old school approach. Very hands…read moreon and exceedingly patient with parents and the children. The community is fortunate to have such a compassionate caregiver.

I've gone to Dr. Chusid forever since I was a baby! My favorite doctor, he always knows what's…read morewrong and will always recommend the best specialist if needed.the office is always clean with friendly staff!

The best doctor The best staff…read moreAlways responsive. A live person always answers the phone and a live person calls with results. A true rarity nowadays!