This place is awful. Everything is outdated, they do no true education for the children. They are…read morealways hiring new people because no one wants to stay. I've walked in to them yelling at children to sit and watch the tv. It maybe cheaper but it's not a place you would want to send your children to.

My son attended Chagrin Falls Daycare and Preschool for the past three years beginning at age four…read more He now attends the after care program and my youngest is now in the preschool program. The program director/owner is wonderful. We reviewed two other programs in the area (Goddard and Kids Club) and this place had the best vibe to us. The owner is very flexible with alternative schedules - which is one of the reasons it is popular with many local teachers. We have a goofy schedule and they have been flexible and understanding. I am not a teacher, but my husband's schedule changes constantly and that is a tough sell for most places to accommodate. The program has a nice balance of structure while still catering to the needs of the individual child. My kids are both very different but have each found their way in this school. I love that they have a busing arrangement with two local schools which makes life so easy for parents once the kids are school aged. There are optional programs which cost extra money (About $10 per class per week) for music, computer class, Spanish, and I think one other. My son has thoroughly enjoyed music and computer. We've capped it at two. We too opt to send lunch for our son. They are careful to store it properly so it stays cold and always stick it back in the fridge when it is done so everything is still fresh at pick up time. My son sometimes runs out of time for lunch, but he is a chatty cathy, so I think it is his issue. My only wish for the program was to give the kids more chances to get outside. We had a rotten winter last year, so I am sure that was part of it. I also "get" that getting a ground of kids into their snow gear takes a while. But, a little more outside time would be ideal.

As a new mom of a premature baby I was beyond nervous to leave my child with anyone let alone a…read morestranger but she soon because Titi Kirsi and a huge part of our family. She loves every child equally and care for them like her own. My daughter took her first step with her and she sent me videos!!! She was very helpful during the potty training stages! What a life saver! My daughter understood Spanish and English by the time went to pre school and began to speak Spanish on a regular. She introduced my us to a would of some AMAZING Dominican dishes that we still crave to this day!! Her beautiful sons because like big brother to my little baby and she always asks about them! If you are looking for a diverse, loving, caring and amazing person look no further!

From the owner: Caring and enthusiastic childcare provider with over thirty years of experience with a variety of…read moreages. We are an Ohio’s licensed provider with Five-Star quality rating daycare program. We believe that every child deserves a bright and healthy future. That’s why our early learning program offers a safe and nurturing environment for young minds to grow and learn.

My son has attended TLC for the past three years and we have had a wonderful experience. His…read moreteachers are patient, kind and wonderful with the children. In the pre-k classroom the curriculum is fun, educational and age appropriate. Our son knows his letters, numbers and most importantly demonstrates a love for learning. TLC has been incredibly flexible with my fluctuating work schedule and my son can't wait to get to school every morning. Not sure what we'd do without TLC!

Let me preface my review by saying that I do have high expectations when someone watches my child…read more I am happy to pay whatever dollar amount, but inconsistent care is not acceptable. We moved in from out of state and I looked at 2 daycares. A national chain that used with a curricular approach and TLC. We chose TLC, because of the low infant to 'teacher' ratio, which is 3 to 1. The facility is nice and people were nice enough. Pricing was high for this market, but expected at that level of staffing. The first week or so were a bit of a transition, which we expected. My son didn't sleep well there and stopped holding his bottle and being as active as normal. I chalked this up to a big move and change of daycares. After about 2 weeks things started to get a little strange, whenever we picked up my son he was either sleeping or being fed. We never saw him on the floor playing with other kids. The other kids were always being fed or sleeping. Granted we weren't there long stretches of time, but I heard parents say the same thing to the workers. In week 3, we showed up to drop off my son and the infant room did not have a normal teacher. The fill in from the toddler room stated she didn't know where anyone was. She also stated she understood if we didn't want to leave him with her. All of this struck us as strange. We decided based on gut to leave. I emailed the management and expressed my concern about a lack of backup and system in place to deal with this type of situation. The reply from management was 'these things happen especially with bad weather.' The problem with this statement is that day did not have bad weather. We took the weekend to think about it and thought to give it one more shot. We tried to make an appointment with management and they kept pushing the date to later in the week. This should have been telling that they were not receptive to our concerns. We took my son to the daycare and the lead teacher was in the room. She apologized for the lack of a teacher on the prior Friday. She said the teacher who is normally there had an issue late night at her apartment. We left our son and decided my wife would go back to check. She did and the normal early morning teacher was very sick and talking to the lead teacher. They both seemed surprised my wife showed up. My wife found my son in the crib with a dirty diaper screaming. He had obviously been crying for a while. The two teachers had been in the other room talking evidently not paying attention to the crying of my son or other children. Ultimately, the number of incidents in a compressed time made us switch daycares. For some reason the management decided it was necessary to write an email telling me why all my concerns were baseless after we pulled him. Additionally, they stated no other children had been pulled in the past 11 years. This is patently false. A child at our new daycare was originally at TLC. I do not think they mistreat children, but in the week after being at TLC my son had reengaged with the new kids at his new daycare. He was scooting around laughing with the other kids and playing with the teacher. This is exactly how he interacted in his prior daycare. I am sure this review will send them through the roof, but it is all true. I am giving it 2 stars, cause the facility is nice.