I reached out about a GSX‑8R listed on Marketplace and was instructed by the listing to contact…read moreBlake directly for pricing and financing. From the very beginning, I asked clear, reasonable questions and stated multiple times that I wanted everything in writing before a phone call. Instead of answers, my messages were repeatedly read and reacted to, but completely ignored for days at a time. The only thing I received were pictures -- not a single one of my actual questions was answered. I followed up multiple times because I was genuinely interested and had funds ready to buy a new bike. Each time, I could see my messages were read, sometimes "hearted," yet no response came. That is not a communication issue -- that is choosing not to respond. Eventually, Blake explained that he was on vacation in Mexico and claimed he passed my information to his sales manager, Broc, to handle the sale. Despite that, I still was not contacted for days. No text, no voicemail, no email. I was called once while I was at work, but no voicemail was left, so I couldn't even confirm who the call was from. Communication still did not improve. The only reason Broc eventually reached out at all was because I contacted a different YoungPowersports location myself. Only then did anyone seem to realize I was a serious buyer. That shows a complete lack of internal follow‑through and accountability. What makes this even more frustrating is that I am younger than both Blake and Broc, yet I communicated more professionally than either of them. I was respectful, clear, patient, and persistent -- and still ignored. I literally just wanted to buy a new bike. I had the money ready. This should have been an easy sale. Blake eventually apologized and admitted the service was poor, but an apology doesn't undo days of being ignored, wasted time, or a lost sale. If this is how YoungPowersports treats someone actively trying to give them money, I would be very concerned about how they handle customers after the sale. This experience shows poor communication, poor management oversight, and a lack of professionalism from both Blake and Broc. Serious buyers should be aware that even with money in hand, you may be ignored, reacted to instead of answered, and left to chase down basic information yourself.

I was helped by staff and also the manager Jeff is a great guy glad to work with this company.read more

Johnny, Hayden, Ryan were amazing to work with. They made my purchase go so smooth. I am happy…read morewith how everything went. Thanks Summit Motorsports, you are the best.

Rented 3- Polaris RZR's from Summit for Rally in the Pines 2018. Excellent machines,very low miles,…read morewell maintained and no issues with rental or return. They definitely are overachievers. Others in our party rented from a Rally in the Pines recommended rental company which delayed our riding experience as one of the rented machines had 8K miles which kept breaking down in trail. They even threw in some free goodies. Would definitely recommend to anyone. Ben also provided us with a free tube for river. Thank you again guys for a great experience.

Even though they were in their busy season, they had an available lift for my bike and looked at it…read moreright away. It was a quick fix and he also inspected a couple other things, took a minute to explain the issues, and filled up the tires. I really appreciated their help.

It's been a while since I've been into White Knuckle, but I bought a new Kawasaki ZX-14R from them…read moreand was very happy with the entire process. They made sure to answer all my questions, allowed me to test drive the exact bike I was considering buying (not a demo), and were really competitively priced compared to other places I was considering shopping. In fact, it came down to this bike, or another at a dealer in Draper, and that dealer wouldn't even return my calls, even though I was ready to make a purchase and had money in-hand. The people at White Knuckle were the total opposite. Great experience all around. While they were doing a final mechanical check of my bike before handing it over to me, they let me take out other vehicles, such as their Teryxs, just so I could play around a little and keep from getting bored! ;-) It was an all-around good experience. Would definitely shop here again.

These guys are professional and offered me great service, they had a good inventory of electric…read moremotorcycles. They were very knowledgeable and answered my questions respectfully and honestly. I would recommend these guys. Thanks

Don't bother. Everything is electric in there now. You can't even buy an air filter anymore.read more

My wife and I bought a Polaris Rzr and Sportsman Touring from Duff Shelley this year. Their…read morepricing was great but their service was even better. I never felt pressured to buy and they had incredible patience as I asked a ton of questions over the period of time I was considering purchasing. I definitely recommend them to all my friends and family and plan to be back when I buy my next machine.

This dealer needs to change their hours on Apple Maps. Apple Maps shows they are open 7 days a…read moreweek, but when I showed up, they were closed. Their actual days are Tuesday-Sat. EDIT: Due to the dealers response, changing the review to a positive one so that it doesn't negatively affect their ratings. Glad to see that they are attentive and responsive to reviews. That goes a long way!! :)

came in genuinely excited to buy a new bike and was ready to finalize the deal pending confirmation…read moreof my loan rate with Cyprus Credit Union. I was upfront about everything and never tried to hide my intentions. I even planned to come back the next day to finish the paperwork once financing was squared away. But as soon as I said I wouldn't be signing that night without the confirmed rate, the tone shifted. I was pressured in front of the entire team, questioned on whether I had talked to other dealers, and even had a sarcastic offer of a $500 check if the rate wasn't what they insisted it would be--right in front of everyone. It stopped feeling like a professional transaction and started feeling like an ego contest. After I left, I received multiple texts that became increasingly guilt-trippy and unprofessional--accusing me of backing out, being dishonest, and placing blame over a "40-cent monthly difference." The reality is, I walked because of how I was treated, not the rate or the money. Everyone has the right to pause and confirm financing on a major purchase. If a dealership can't respect that, it says everything. I ended up finding a better experience elsewhere--no pressure, no theatrics, just transparency and respect.

Do you need a snowblower? You can get one here of any size and any application. Suzuki motorcycles?…read moreMowers? Garden tools? Parts? Accessories? Cutler's is pretty complete. They are an EGO dealer and supplier and that's why I was here, to get a replacement part. I previously ordered a part for my EGO snowblower online and got it for cheap and it came in a timely manner. This time I went directly to the store because I needed the part today. Was pleasantly surprised to see how complete their inventory is. The service was friendly. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

awful experience! I ordered a chainsaw, simple enough? After no shipping confirmation I reached…read moreout, they were delayed in receiving them. Reached out again delayed even longer. They offered a floor model, I did not want a floor model, however accepted. The same customer service person, we Will ship immediately and send confirmation. The next week I ask if it has been shipped, nope!!!! We will look into it. I then cancelled order immediately I get a response, we are ready to ship. Three weeks have passed already and I need the saw in two days. If you want to order and never receive your item this is the place.

Dealer for motorcycle, ATV, and related gear. Full service shop…read more Super nice staff who use what they sell, and love it. Low pressure sales, and very friendly family environment. They carry the Yamaha line, but service all brands.

PSA If you want to get completely ripped off, then come here! I called around pricing on a PW50,…read morethis was the only place in the entire state that was $1000 more. Some guy named kyle. I'm all for business, but ripping off your community isn't cool. CHECK PRICING BEFORE YOU GET RIPPED OFF!

Just need to note ~ the customer service is really really lacking…read more You walk in and can walk around for several minutes and you maybe the only one you see. If you plan on getting help you better come with bells on your boots.

Over 2k in fees for an 8k bike that is 3 model years old. This is a total scam. Why do they think…read morethey can do this and then pressure you when you question the fees. All Young dealers do this. I am taking my business elsewhere.