I reached out about a GSX‑8R listed on Marketplace and was instructed by the listing to contact…read moreBlake directly for pricing and financing. From the very beginning, I asked clear, reasonable questions and stated multiple times that I wanted everything in writing before a phone call. Instead of answers, my messages were repeatedly read and reacted to, but completely ignored for days at a time. The only thing I received were pictures -- not a single one of my actual questions was answered. I followed up multiple times because I was genuinely interested and had funds ready to buy a new bike. Each time, I could see my messages were read, sometimes "hearted," yet no response came. That is not a communication issue -- that is choosing not to respond. Eventually, Blake explained that he was on vacation in Mexico and claimed he passed my information to his sales manager, Broc, to handle the sale. Despite that, I still was not contacted for days. No text, no voicemail, no email. I was called once while I was at work, but no voicemail was left, so I couldn't even confirm who the call was from. Communication still did not improve. The only reason Broc eventually reached out at all was because I contacted a different YoungPowersports location myself. Only then did anyone seem to realize I was a serious buyer. That shows a complete lack of internal follow‑through and accountability. What makes this even more frustrating is that I am younger than both Blake and Broc, yet I communicated more professionally than either of them. I was respectful, clear, patient, and persistent -- and still ignored. I literally just wanted to buy a new bike. I had the money ready. This should have been an easy sale. Blake eventually apologized and admitted the service was poor, but an apology doesn't undo days of being ignored, wasted time, or a lost sale. If this is how YoungPowersports treats someone actively trying to give them money, I would be very concerned about how they handle customers after the sale. This experience shows poor communication, poor management oversight, and a lack of professionalism from both Blake and Broc. Serious buyers should be aware that even with money in hand, you may be ignored, reacted to instead of answered, and left to chase down basic information yourself.

very poor customer service, charging for programming a key when they don't need to be programed…read more there is no good UTV shops anymore.

They've had my bike 6 months. I can't get an update after how many promises. They did the most…read moreexpensive repairs first but can't get it going. I'm making payments to them and nothing happens. I'm obviously not communicating correctly with them but cash and kindness don't seem to work. Update July 2,2026- they've responded quickly and got me back on the road. They gave me some good ideas on different options moving forward that will make it a much better experience. Turns out it wasn't all their fault. Apparently I need to have another kid so I can have them train me on phone settings.

They went above and beyond servicing my bike and serving me. While mounting tires Tyler said new…read morebrake pads were needed and offered to do it right then. He had other things to do and could have asked me to come back later as my appointment was only for tires, but took the time to help me get on the road with confidence (in my brakes). Also reminded me to take it easy on new slippery tires (I easily could have goosed it and slid out pulling out on Redwood Road). And we had a good time talking bikes and riding adventures. Thank YOU! Tyler's wife (Tess) and shop dog were also very sweet. P.S. I could have cleaned my rims better before going in. Sorry. I'm not much of a bike washer (My wash it riding in the rain), I did give it a cleaning after getting home.

Full Throttle in Centerville gets low marks for giving my wife the "stupid dame" routine when I…read moresent her in with my scooter. Questioning any customers initial observations of the repair they came to you with is bad enough. Challenging your conclusions and asking if you are "just guessing" is downright rude. Implying you can only guess because of your gender is deplorable.

Save yourself some heartache, don't take a Polaris 4 wheeler for repairs they kept my sportsman 500…read morefor 2 months with every excuse you can imagine and never got it repaired!! Cannot imagine how they stay in business!! morris kulmer