Wow, what an easy process. Called the day after Christmas and Robert was there early the next day…read more Samsung dryer blew a thermostat and one of the rollers was busted. Robert went down to his shop to get the parts and came right back and replaced them. Vacuumed up all the dust and dirt and the machine is working perfectly. Robert is an old school class act. Knows his job and does it efficiently. Reasonable price. Definitely recommend.

So sad that we placed so many phone calls to this business after he came to our home, charged us…read more$85 and left us hanging for years without following up. Today we FINALLY got resolution in the form of a full refund. No apology, no explanation, no follow up. Be persistent friends! People never do the right thing until a bad experience gets shared that can potentially affect their business.

The guys are great! We've had them out three times to repair our appliances. They always do a very…read moregood job. Very thorough honest, clean, respectful and friendly. . Anthony is the BEST!!' Hats off to Direct Appliance.

From sales to delivery Direct Appliance staff do a stellar job at making sure you're getting what…read moreyou need and want. Sales staff is very knowledgeable about the appliances and services offered. Delivery and installation staff went above and beyond to set up our new washer for us plus showed us the features it had and how to use them.

Just wanted to shout out that they came out fixed our fridge did an amazing job have great customer…read moreservice order. The part came out handled the business. We're very accurate very quick very friendly. Great service highly recommend recommended.

I called Pro App. Paid $140 in advance to get a diagnostic evaluation, went out , text saying it…read moreneeded a couple things, $240 , wow now I'm in it $380, called and told me can't fix it, do I get my $240 back, nope, told me I now have a credit at there Store,

great service In timely manner. I was Also recommend to contact their other store whom did have an…read moreelectric stove I needed.

Excellent service and good stuff, I recommend this it was good and excellent at the same timeread more

I typically go to Home Depot to buy lumber for projects. Today 4/3/26 I was looking to buy 4x4 12ft…read moretreated lumber. I asked one of the lumber personnel to help me. I asked if they had more lumber because there was the last lumber that no one wants. Gentlemen said he'll ask his super. His super came down And said he'll give me 70% off junk lumber that no one wants. I asked if he can get a new stack down. I needed a few. He replied with a NO because he needs to only have a few on the rack before he can bring any Down. I didn't catch his name, but he's a younger guy that wears glasses. Disappointed!!! Turlock store.

on 1/29/26 around 8:50pm I went to Home Depot to return some items with my receipt…read more and this lady name is EVA was really rude and unprofessional with a really bad attitude that I was almost going to ask for my items back to come back another day. I am a pro customer I always return things tha are damaged or incorrect and all others are very nice people with a good attitude and good customer service but this lady EVA should not be there at all that's really bad customer service not good for a business

I chose Top Notch based on their great Yelp reviews, and they did not disappoint! Our washing…read moremachine's spin cycle had gone completely crazy--shaking and spinning its way across the garage. The team came out, quickly diagnosed the issue, and repaired it efficiently. It' seems to be working well again, which is such a relief. I don't have a lot of experience with appliance repair, so I can't say for certain how the cost compares to market rates, but it seemed reasonable for the work done. It's always a tough call deciding whether to repair or replace when the cost is a significant portion of a new machine--but overall, I'm glad we chose to repair.

Amazing professional business that got the job done so fast! They were quick to respond and used…read morethe quality original parts.

Quick response, very friendly service. Chris does a great job and got my refrigerator up and…read morerunning in no time! Highly recommend to anyone.

I'm doing something I don't like to do! Our refrigerator went out. I looked online for a repair…read moreplace locally. We called Volt because of the good reviews. Chris (a very nice, personable guy) came out the next day and said it needed a fan. He said he would order the part. 8 days later he came and put the fan in. That didn't fix it and he said it needed a circuit board and he was going to overnight the delivery and be back the next day (Saturday) or Monday. That has been 8 days ago. After numerous phone calls (6-7), we still have not heard back from them. They will not answer our calls. It says their mailbox is full, their website will not come up. Needless to say, we are very disappointed! We thought we had found a reputable appliance repair. I don't like to give people a bad name but I also think people should be warned of a bad experience. We've been out money but still don't have a refrigerator that works. Jim K had left almost the same review I am leaving. It concerned me but there were so many good reviews that I thought it was an exception. Since the exact same thing has happened to us, you might want to reconsider using them! When you're out money and still have an appliance that's not working, it's very disappointing!

We have bought several items in this store from inexpensive things to refrigerators etc…read more We have always had excellent service & fair prices. Today, I accidentally cut my arm while loading an item. A young man noticed me stopping the bleeding with a napkin. He came over & volunteered to get me a bandaid. The worker who was very kind was Armando. I am extremely pleased that this store has such a quality worker.

LONG POST! Let me…read morestart this out with we have spent a lot of money throughout our home renovation at the Turlock Lowe's. We went there early this morning to rent a insulation blower. It was probably the worst experience I have ever had there. No one knew what they were doing and had my husband and I running around getting barcodes looking up item numbers. We were at the pro desk thinking they were pros. We asked them for the machine that we needed for the insulation and they said they don't know if it works. So we waited about an hour for them to finally get the blower out from wherever it was. When they brought it to us, they told us they don't know if it works or not. I asked them if they can plug it in and they did not. They said we would have to pay for everything. Take it home. Try it and if it doesn't work, bring it back. So we paid. Then we asked for assistance loading our truck with 20 insulation bags and the insulation blower which is extremely heavy. They said they would go in to get someone. And they never came back out. We waited for a long time and eventually had someone else meet us there to help us lift it into the truck. Once we're home, the machine shut off every five minutes and we would have to wait between each bag to let the machine cool down before it would work again. THE WORST PART, is that my husband went to take it back just now and once again was sent to multiple desks, telling him they don't know how to return it. I don't understand. That is literally their job. Then he asked for someone to help him unload it. For some reason they could not find anybody???? once again how does that make sense. My husband proceeded to try and pull it out of the truck by himself. Hurt his back and still no one was out there to help him. I have never been so disappointed with Turlock Lowe's before. We will be taking our business elsewhere from now on. DO NOT GO THERE IF YOU NEED TO RENT ANY MACHINE. They do not know what they are doing.