Really disappointed in the lack of response and professionalism. Never returned to finish project…read more Did not properly install tile with trim edge. Would not refund for incomplete work. Do not hire.

Has no idea what he is doing. He claims to have been doing tile for 20 years, but left his guys,…read morewho I could not communicate with as they spoke no English, to do everything, which they messed up multiple times. Absolute waste of time and money, he will run off of your job and leave it unusable. Unprofessional and a liar. 7 day job turned into a 7 week nightmare and it's still not done.

Called them on a whim to get the tile and countertops in our new home sealed. They were available…read morequickly and at a great price. It's been months since, all of their work still looks great.

Our 83 year old home has original Saltillo Tiles which I don't think have ever been restored since…read morethey were installed. Due to the porosity of clay tile, it can very easily be ruined by the wrong type of cleaning and sealant application. It's a job for professionals. And folks who specialize in this type of tile are hard to find. I found Tyler and his company, Seal Systems through Yelp and called them for an estimate. I was pleased to learn this is ALL they do. They specialize in natural clay tile restoration. Tyler's dad even created a proprietary cleaning solution to address the potential issues of stripping off old sealer. On Day 1, they showed up and stripped the tile on their hands and knees. No machines, just two guys working their a$$es off. On Day 2, the sealant went down, four coats in total (I believe) were spread. (I prefer the high-gloss Saltillo). The tile looks gorgeous. The patina is still there but the whole room has a new life. I love the way it turned out - 100% exceeded my expectations (because old tile restoration can be hit or miss.) If you have clay tile that needs some TLC - hire these guys. They are professional, responsible, dependable, and know what the heck they're doing. Also - family owned business...that's a good thing.

My wife and called around in early December 2017 about cleaning our tile and grout. Groutsmith was…read morethe first company to call us back and when they came out to look, they were on time. Groutsmith gave us the best estimate and at the appointed time to the minute, Joseph arrived to do the work. He explained everything he was doing and readily answered our many questions. After about 4 hours he was done, and our Italian tile, original with the house from 1977, looks brand new. The grout, once dark from dirt settling in, also looks brand new. Joseph was great, and we never felt that he or his company tried to upsell us. We highly recommend Groutsmith. One other thing. Groutsmith sends out email reminders when they are coming out for estimates as well as for the work.

Groutsmith did a 5 star job. They kept me informed of the date they would come. Even sent a…read morereminder for the actual date and time. Very professional and very helpful. We had grout replaced in a shower and in a tile floor. I am very pleased with the work they did. They also did caulking in a bathtub/shower. They did an excellent job on everything! We were so impressed! Wish we had found them sooner. I will definitely recommend them and would not hesitate to use them again.

I called last minute and was able to get an appointment for the next day…read more I have used them before and was pleased. This time, it was pricey for what I had done and my carpet was soaking wet still an hour later with 2 fans running over the larger area. It was $169.00 with tax. That didn't include a tip and I always try to do that for a service, so I tipped separately. They cleaned the stairs (15) and an upstairs living area of mainly the open area and the walkways leading to that area. There was furniture in the room and they cleaned around it. After about an hour with the fans on and AC lowered to help dry, I got my wet/dry vac and sucked out more water/moisture and then got out the super big fan. In all, I had 4 fans running over the areas all night and they are finally drying. The carpet is older but still, it shouldn't have been soppy wet like that. Not sure if I will use them again. May need to find a different cleaning method with less water.

** DO NOT USE THIS COMPANY IF YOU HAVE AND CARE ABOUT YOUR PETS!**…read moreHad this company clean our carpets on March 10, 2023, and soon after our dog became violently ill. Carpet was cleaned and after that procedure was done, the tech sprayed a "protectant" down, I have yet to find out what this chemical is exactly. My wife called and spoke to Rachel, who assured her whatever was placed on the carpet was then extracted by the machine, HOWEVER, that's not true. I watched the tech spray something from a bottle and then proceed to rake the carpet, nothing was then "extracted" nor was the machine run over the carpet again. After the tech left, our dog became extremely nauseous, lethargic and struggling to breathe. We had to take her to an emergency veterinarian, after a series of tests, including all types of blood work, was able to determine she came in contact with some type of irritant or poison. We were there for close to 9 hours! This is a healthy 5-year-old dog who JUST had her bi-annual checkup last week. I called the next day and had Rachel call me back, told her the situation and only then, did she back-peddle on what she initially told my wife about this product being extracted back up because I told her I watched the tech spray it on and left it. She tells me this protectant is safe for pets, but when I asked for the MSDS sheet on this product, she tells me she will email it to me. Well, a whole day has gone by and guess what? NO EMAIL. These sheets should be readily available. Finally, a day and a half later, I finally get the SDS on this product and it's classified as a "Hazardous Chemical" per OSHA and causes irritation when breathed in or ingested, which this tech sprayed from a bottle, in mist form, 5-6 feet away from me and my pet in an unventilated room. Nowhere on these sheets sent does it say "safe for pets or children" as they claim. I called OSHA and the manufacturer, and both agreed this should not be applied anywhere close to people or animals and only is it really safe after it has dried. At no time did this tech tell us to stay off the carpet for X amount of time, or we would have done that. If you're a pet owner and love your pet like we do ours, then you can imagine the stress and anguish it was watching her struggle like she was, not knowing really what her outcome will be. I emailed this company to let them know what the product they use has done and the cost of our vet bill, which again, have had no response. So, if you have pets, or children for that matter, do not use this company. Only in it for the almighty dollar and could care less what damage they do. I have left this same review on G-00gle which keeps getting taken down... fishy

Scott provided an excellent service for my wall to wall carpets as well as for my wool rugs. On…read moretime, professional and efficient! I am a very satisfied customer!

I want to thank Scott (his company) for their time and hard work. I had already been told by…read moreanother company that my traffic stains were permanent, but they were very confident those professionals were mistaken that I decided to pay their premium rate to have them handle it. They assured me they could succeed where others failed, but unfortunately, the stains remain. After the job was finished, they explained that the lanes are actually 'imprinted', the same conclusion the first company reached. It was an expensive way to learn I should have trusted the initial opinion, but I appreciate their effort. I guess it is officially time to replace the carpet.

Sam and her team did a great job in cleaning and recoloring grout in my home. Highly recommend!read more

From the owner: Tile and Grout restoration, we also have slip and fall solution products for hard surfaces that…read morewill help prevent slipping. We seal stone and grout, we paint grout many different colors and we can caulk. We can also restore stone floors etc.

Quality is excellent. Always on time. Had them a number of times. Would have them again.read more

I am so happy with the job that Snyder's Carpet Care did on my tile! They really made a…read moredifference...and I always thought my floor was clean! If it's time for a deep cleaning consider them! You won't be disappointed. Professional and on time!