I had a great experience. Only had one room cleaned. I did the pet enzyme treatment also bc my dog…read moreis getting old and starting marking the room. It looks wonderful and smells great. No more pee smell- I asked for before 10 am. They arrived on time and we're done in a timely manner- very professional. I will use them again! Update 5-6-19 I used them again today! I called yesterday and said can y'all come tomorrow! They did. It was raining bad and I knew they would be a little late. The guy was so nice he said he would give me a discount for being late! Understandable why he was late but appreciate it! I am so grateful to have clean carpet again!

Very pleased with my first Mars experience (which i found on Yelp). Our carpet front room had a few…read moreareas where it needed to be stretched and Scott was very patient doing his best to get them out manually however they were there too far gone and were unable to come completely out. Scott tried his hardest to get them completely out. We appreciated his effort and took away a lesson learned ... next time we will not make that mistake again and wait so long to have carpets stretched.

We purchased a home five months ago and are currently in the process of moving in and remodeling…read more After pulling up carpet in several rooms while leaving the carpet in the living and dining areas, we wanted everything professionally cleaned. Chris and Eddie came out to assess the areas and were both professional, knowledgeable, and thorough. Chris took the time to explain the different services available and helped us understand what would work best for our home. We are so glad we found Steam Master Cleaners. They did an amazing job bringing life back to carpet that was over 20 years old, and they also cleaned the exposed flooring areas where the carpet had been removed. Chris even took the time to educate us on proper carpet care moving forward. We highly recommend Steam Master Cleaners, especially Chris, for their professionalism, honesty, and quality work!

I was disappointed with my experience. The steam cleaning service did not meet my expectations, and…read morethe overall quality of the work was not up to par. The biggest issue was the lack of communication from the technician during the service. There was little to no communication about what was being done, what to expect, or any concerns that came up. Good communication is an important part of customer service, and unfortunately, that was lacking throughout my experience. Based on my experience, I would not recommend this company unless they improve both the quality of their service and their communication with customers.

Glimmer Clean did a really good job of air duct cleaning at my rental property in McKinney. They…read morewere reasonable on price, sent me before and after pictures and video and were friendly via text and phone. I would work with them again. Highly recommended.

Called Glimmer Clean for a quote to get our air ducts cleaned and their rep, Mike, came out. Very…read moremuch on time. He looked at our ducts briefly and to my surprise let me know that they appeared to be in "pretty good shape". He wrote me up a quote and after a very informative discussion we agreed that this project could wait. I was very impressed by Mike's honesty Feels like a vendor typically comes up with a reason to sell you their service whereas Mike did not. I was pleased to also know that Glimmer clean cleans upholstery and carpets. I'll definitely be calling Mike back to come and clean our carpets in the spring.

We had some lazy HVAC repair guys dropping rodent/racoon poop and moldy ductwork down directly onto…read moreour hallway carpet and into the master closet, then walk through the bedroom with no footies or anything to "clean" the closet (which they did not really do well). Worried about all the diseases that can come from that sort of thing. Don came right out to help, next day. He was polite, quick but exceptionally thorough, and the price was absolutely reasonable. We feel safe, again. Don saved us from a lot of grief. Thanks, man! We did not realize that this also works on tiled floors. We will definitely be having Don back out, as we get our floors cleared, too. I want to add that I have a Chinese wife who is very hard to convince about this sort of service being the best way to go. At the end, she was offering to pay from her pocket, she was so impressed.

We live in Viridian. Don is a great guy, very kind and on time. Does a great job. Better than…read moreStanley Steamer, place smells amazing. Good if you have pets ‍

We had an excellent experience with Clean Master. Jarrod came over and within minutes he was able…read moreto get the stains out. I'm very OCD so for me to struggle to find the soiled area he had just cleaned says A LOT! I'll def be using Clean Master Carpet Cleaning from now on. Highly recommend.

Mark came by today to clean my six person sectional and two chairs- his attention to detail made me…read morefeel like he treated our home as if it were his own Thank you, Mark, I will NEVER hesitate to rely on Clean Master Carpet Cleaning!!!

Been a client for years, cleaned an upholstered chair, and spilled bleach on it. He came by the…read morehouse, picked up the chair, and said not to worry, he'd clean it and if he couldn't clean it, he'd replace it. Needless to say, he's had the chair for 6 months, and although reading my texts and messages, is not responding. We want to resolve, and at this point have to seek other options. DO NOT RECOMMEND!

Wow great experience! Professional, got the job done! Showed up on time and was efficient. Keeping…read morehis number for a future needs. Thank you for a great job!

I hired this company for a move out cleaning service and had a terrible experience. When I arrived…read moreto check the unit, I found that a kitchen drawer face had been completely ripped off and placed back to conceal the damage. No one notified me. After I contacted them about the damage, they claimed the drawer was "already broken" which is completely false. The drawer was fully intact prior to the service, and I have multiple witnesses that can confirm this. Instead of taking responsibility, they tried to blame the customer after being caught. I now have to repair this myself with only two days before my lease ends. Mistakes can happen but hiding damage and then denying it is unacceptable. I would not trust this company and do not recommend their services. Pictures of damage are attached.

Went with Square Solutions for a deep cleaning and glad I did. Their pricing was very competitive…read morecompared to other competitors. They'll send you a list of services included for each of their services. The ladies that came by were very thorough, we had a walk through of the house prior to cleaning, they asked questions, if I had any concerns and which areas they should concentrate on. While cleaning they noticed one of my windows were broken (it has been broken for a couple yrs) but they notified me right away. They did a great service, I haven't had a deep cleaning since I moved in like 10 yrs ago. They got underneath the couches and above the fridge, areas they have been collecting dust for years. I have kids and the place was not exactly super clean with toys and items around. Afterwards we did another walk around after the cleaning to go over the areas cleaned. All in all, they did an awesome job and highly recommend them. Will use the again in the future. Thank you.

I called last minute and was able to get an appointment for the next day…read more I have used them before and was pleased. This time, it was pricey for what I had done and my carpet was soaking wet still an hour later with 2 fans running over the larger area. It was $169.00 with tax. That didn't include a tip and I always try to do that for a service, so I tipped separately. They cleaned the stairs (15) and an upstairs living area of mainly the open area and the walkways leading to that area. There was furniture in the room and they cleaned around it. After about an hour with the fans on and AC lowered to help dry, I got my wet/dry vac and sucked out more water/moisture and then got out the super big fan. In all, I had 4 fans running over the areas all night and they are finally drying. The carpet is older but still, it shouldn't have been soppy wet like that. Not sure if I will use them again. May need to find a different cleaning method with less water.

** DO NOT USE THIS COMPANY IF YOU HAVE AND CARE ABOUT YOUR PETS!**…read moreHad this company clean our carpets on March 10, 2023, and soon after our dog became violently ill. Carpet was cleaned and after that procedure was done, the tech sprayed a "protectant" down, I have yet to find out what this chemical is exactly. My wife called and spoke to Rachel, who assured her whatever was placed on the carpet was then extracted by the machine, HOWEVER, that's not true. I watched the tech spray something from a bottle and then proceed to rake the carpet, nothing was then "extracted" nor was the machine run over the carpet again. After the tech left, our dog became extremely nauseous, lethargic and struggling to breathe. We had to take her to an emergency veterinarian, after a series of tests, including all types of blood work, was able to determine she came in contact with some type of irritant or poison. We were there for close to 9 hours! This is a healthy 5-year-old dog who JUST had her bi-annual checkup last week. I called the next day and had Rachel call me back, told her the situation and only then, did she back-peddle on what she initially told my wife about this product being extracted back up because I told her I watched the tech spray it on and left it. She tells me this protectant is safe for pets, but when I asked for the MSDS sheet on this product, she tells me she will email it to me. Well, a whole day has gone by and guess what? NO EMAIL. These sheets should be readily available. Finally, a day and a half later, I finally get the SDS on this product and it's classified as a "Hazardous Chemical" per OSHA and causes irritation when breathed in or ingested, which this tech sprayed from a bottle, in mist form, 5-6 feet away from me and my pet in an unventilated room. Nowhere on these sheets sent does it say "safe for pets or children" as they claim. I called OSHA and the manufacturer, and both agreed this should not be applied anywhere close to people or animals and only is it really safe after it has dried. At no time did this tech tell us to stay off the carpet for X amount of time, or we would have done that. If you're a pet owner and love your pet like we do ours, then you can imagine the stress and anguish it was watching her struggle like she was, not knowing really what her outcome will be. I emailed this company to let them know what the product they use has done and the cost of our vet bill, which again, have had no response. So, if you have pets, or children for that matter, do not use this company. Only in it for the almighty dollar and could care less what damage they do. I have left this same review on G-00gle which keeps getting taken down... fishy