The day after purchasing tickets I received a text from an unknown number with a link, no…read moreexplanation just a link. I never click on a link from unknown numbers so the text was deleted. After receiving an email I guessed the text had something to do with my tickets so I called ticketcity, yes the text was for my tickets. I requested another text or email but only received excuse after excuse. Multiple calls over several days with one excuse after another and no tickets. Poor customer service that will not or can not make decisions to solve issues. This was my first and last time using ticketcity. Guess my only option is to dispute charges with my credit card company.

JP was fantastic to work with. He helped me pick out the best seats and we had sunshine all day. He…read moresuggested we go on family day where our kiddos got to run the bases, it was a truly unforgettable experience! thank you, JP!

Adam saved me from a bad decision..I'm so glad I checked with Xenia before I bought tickets…read moreonline. He was extremely knowledgeable, friendly and patient.

From the owner: Xenia Events is a travel firm that provides tickets and custom hospitality packages to the world's…read moremost sought after and exclusive events.

This ticket selling business has been around for over 35 years. Still handling transactions the…read moregrassroots way. Personal, reliable, fair prices. Unlike large ticket business conglomerates.

Pretty steep service fee $125.50 for two ACL tickets. They…read moredid delivered the tickets/wristbands pretty fast. I mean, at least, because you do pay a $15 Shipping fee as well which is not included in the Service Fee. Beware of their "All Sales Final" policy. I got stuck with a $325 ticket that couldn't be used and I couldn't sale.

A chimpanzee could spill a sack of marbles on a computer keyboard and produce a better and more…read morefunctional website than this. This would have been a bad website in 1997, much less 2017. It's embarrassing that UT partners with such a shoddy service.

Some of the shittiest customer support I've ever dealt with. i bought tame impala tickets back last…read moreDecember. i received an email from TBO saying i could be refunded for the tickets as long as i mail them back. the address they provided in the email didn't make a whole lot of sense to me so i emailed asking if they could clarify the address, to no response. there was also a deadline on the refunds that i couldn't meet due to the short notice on refunds and their absolute shit customer service. if i could give 0 stars i would because there is absolutely nothing positive about them.

Austin TX lottery stole a 50000 scratch ticket and keep giving me the run around. They refuse to…read moreinvestigate it or the lady at front desk who stole it

I had always joked that I wanted to be the Duke of the Texas Lottery Commission on Yelp, well after…read morefinally getting some numbers to hit on the Texas Lotto drawing I am on my way! The staff here are really helpful and really friendly. They take their time and make sure you fully understand the process from the paperwork to the payment it they make it painless. Also I like that they have the giant courtyard so you are not stepping directly out onto 6th where everyone can know your business. I hope to return again soon. :)