Love the people! The sleds were great, amazing customer service. Would highly recommend for anyone…read morelooking to rent while in the area.

Rocks is great! Two day jet ski rental! We had a blast. They helped me understand how to avoid…read moreissues. Lots of weeds right now in the lakes, they told us what to avoid & it worked. They are a lot of fun, nice people. This is our 2nd year using them. Highly recommend!

Was here for a quick weekend decided to rent a boat with some friends and the service was…read moreabsolutely outstanding clean and functional equipment they got us going in the right direction they got everything we needed. After seeing our larger group they upgraded us at a very reasonable cost if you're ever gonna take a trip on the Eagle River this is place to get your boat if you don't already have one. We will definitely use again!!

They say absence makes the heart grow fonder. That is NOT at all the case when it comes to my…read moreexperience at Eagle River Marine. It has been a few months since my family and I rented a pontoon boat, and I still get disgusted every time I think about it. These people are CROOKS, be very cautious when renting a boat from them. In fact, I would take photos of the boat and a video before leaving the dock. My family and I rented a pontoon boat for a week. We are experienced boaters (own three boats), very respectful people, and treated the boat as if it were our own. When we went to return the boat, the girls at the marina tried to charge us for every minuscule marking, scratch, and dent on the boat that were there when we rented it. They made a huge list of items they claimed were our wrongdoing. These charges were obscene and completely unjustifiable. We have been renting pontoon boats in Eagle River for the last ten years (never before from this place), and never had such a horrific experience. When we disputed the claims with the manager , an accusatory stance was taken. They told us that they would charge our credit card and there was nothing that we could do about it. Eagle River Marine has the worst customer service ever!!!! I will never rent a boat from them again, and would not recommend them to anyone. They are awful people and this was an awful experience. We miss Heckel's!

What a hidden gem. Captain Steve is great and his pizza is even better. Bring the family and enjoy…read more Great time.

We had a group of 16. Service was amazing and Steveo was very accommodating. Food was delicious!!read more

What a terrific and accommodating company to deal with. We are based in California and reserved a…read moreski boat for July back in February. Due to the coridviris we had been calling the folks with questions concerning extra equipment for water skiing. They made them available for us. As It came closer to make the trip we became more concerned about the virus as it might impact us in terms of our flights as well as being in Milwaukee. After much thought we canceled our trip and our rental. Josh could not have been more gracious and understanding. We will be coming to ER next year and will rent from Boat Sport.

SUPER SKETCHY! DO NOT RENT FROM! Terrible experience. Called and notified us that they would drop a…read moreday off the reserved 3-day rental due to poor weather conditions. Both parties agree to reconnect the next day to review a possible 2-day rental if weather conditions improved. He then calls the next day to ask why we didnt pick up the rental the prior day (that they cancelled), went back against his word said he would be billing for all 3 days as it was our fault for not picking up the rentals AND his "system" would not allow him to refund or change any reservations. We fully canceled the rental due to poor and shady business practices and rented somewhere else (Go to Tracksides instead). Boat Sport calls back 45 minutes later now wanting to negotiate "a new deal" and would now (again) honor a 2-day rental and not charge for Friday but we had already gone with another rental place. Next day places a charge against the credit card for thousands of dollars for a 3-day rental and full deposits. Called and they would not discuss details. Talked over us and stated everything was documented, it was their policy and he was entitled to all the money even though no services were rendered. Kept changing his story - flip flopping and didn't keep his word. SUPER SKETCHY! DO NOT RENT FROM!

We had a great experience with Bubbas Boats! We have never rented a boat from them before but did…read moreso this summer. Three day rental, they delivered right to the dock with everything we needed to ski and tube. Friendly delivery person. The boat was perfect. Highly recommend!

UPDATED REVIEW SINCE 2016…read more we rented Bubba Boat for several years now and the service and condition of the boats have become worse and worse through the years. This year we rented from Saturday to Saturday even though we weren't staying at our rental until Sunday. When we arrived on Sunday we were all ready to take the pontoon boat out, but there was less the 1/8 of a tank of gas in it. We were stranded and someone from Bubba's company did not arrive to fill it with gas until 7pm that night. An entire day was lost and there was NO hint at a discount or change in price to this error. We contacted Bubba on Friday to see when pick up was and we kindly requested a later pick on Saturday due to the inconvenience caused on that Sunday and we were met with "we'll see what we can do." Paying an astronomical amount of money per day should result in a boat in perfect condition....not mold, leaves and pine needles in every cushion lifted up. I'm beyond appalled with the condition and service of the boat rental. If you're up in this area go with ANY OTHER RENTAL and you'll be better off.

Girlfriends weekend in Eagle River, WI. We had a blast tubing down the Wisconsin River. Greg our…read moredriver was hilarious and entertaining. He set us up for a great time and was waiting for us at the pick up spot. I highly recommend this relaxing way to spend a summer day - floating!

Go. Go. Go. Book it! Great site with a caring staff that loves to have fun. Owners are engaged in…read morethe day to day operations.

Experience was they had horrible customer service and then when I asked about a axel hood and cv…read moreboot told me I should just order it my self

CON ARTISTS. These people are so shady, they deleted my review from their Google reviews. Notice…read morethe difference in their Google reviews which they control, from the commentary and scores here on Yelp which they do not control. If I could give them -10 stars I would. In 46 years of being in business, and in my opinion, this is the shadiest business I have ever come across in my life. They are not trustworthy and again, in my opinion, are scam artists. Last year my brother in law and I rented 2 wave runners for the day. When we got there my "spidey- senses" were alerted when a technician was checking in an ATV returned the night before and the manager stopped and said "no, write it back up, there's a scratch on the decal of the door. $480" We video-ed the delivery of the 2 wet bikes and off we went. I have owned wave-runners since 1993. I have had 7. I know how to care for, use and repair them. Upon return the technician checked everything, got on his back and crawled under the double trailer to check the intake grates and impellers, signed off on the paper work (which we failed to photograph) ... off we went. 45 mins later I get a call. Allegedly, one of the bikes sucked up some fishing line and caused wear to the O-ring. (Impeller ring) More the $1000 of alleged damage. We had taken out the insurance, but still would have been hundreds out of pocket. We immediately drove the 20 minutes back and the "show" began. From behind the counter, Prop #1 the "fishing line" closely followed by behind the counter Prop #2, the "worn" O-ring. Most important part of the show, Prop #3, the altered paper work. We demanded and were repeatedly denied the ability to speak to the technician. Lied to about the paper work, and taken as rubes and idiots. In full disclosure things got so heated and I raised so much hell, the cops were called. When threatened by that peach of a manager I insisted they be called because I wanted the police to see the conduct of a business in their community. There was a point of comedy.. when the peachy manager told me that I could no longer rent from them ever again, I looked her straight in the face and said, "That's funny, I made the decision on the drive here!" Ultimately and appropriately they dropped the claim if I promised to allow the charges for the rental to go through on my Amex. Of course I would, as prior to the attempted coercion, we got the services we paid for. In my opinion, these are the biggest group of cheaters and charlatans I have ever encountered. BEWARE. If they are willing to delete negative reviews from Google in order to fool and LIE TO prospective customers about the caliber of their service rating what else are they cheating on?

The entire experience was amazing! The woman at the counter was so sweet and informative, ( I wish…read moreI could remember her name) and Rowdie was so great. The woman told us "if you ask nicely, Rowdie will drive you to the main trail" we didn't even have to ask, Rowdie offered. Everyone was so nice and the trails were great along with the food recommendations!

Rented snowmobiles (sleds) from Toy Shop. The staff was excellent and informative. Our group was…read morenot first time riders, but if we were we would have felt comfortable and fully prepared by the staff with all safety and tail information. We rented full gear, (helmets, pants, jackets, boot covers) and they were all very clean and in great shape. The sleds were 2021 models and in tip top shape. Rental rates were very affordable and lowest in the area. I unfortunately had my car keys fall out of my pocket on the trail while driving to return the sleds. The staff went above and beyond trying to help the situation. They had two staff members take sleds and back track the 18-mile trail to our cabin in an attempt to locate my keys. Another staff drove our group back to our cabin to search. Truly grateful to the Toy Shop staff for all their help. Ultimately we couldn't find the keys and they drove me to Rhinelander to pick up a rental car. They let me leave my car in the parking lot for almost a week while I returned to Chicago to pick up my spare key set and fly back up to retrieve the car. Not ideal, but given the circumstance.. the Toy Shop really really helped me out. Thank you very much to the Toy Shop Staff. Got to know the owner a bit and it's a small family business, local to Eagle River. Great people with great service. Wouldn't rent from anyone else.

Paul is the greatest. Can you believe he coached me on how to make a better deal with a competing…read moreboat dealer. How can one ask for better then that? And his service is good, too. Has a boat landing on Big Stone right across the street.

Ginger filled up our tank and we also bought some things. Great family owned business. Fair…read moreprices and high quality service.