I would not recommend1 They installed a new system but never provided me with the manufacturer's…read morewarranty. Now, just 2 months after the installation, the system is no longer cooling properly. I had another HVAC company inspect the system, and they informed me that the existing ductwork is undersized for the unit that was installed. According to them, the ductwork will need to be replaced at an additional cost of $6k. To make matters worse, Hooten, the original contractor, will not return any of my phone calls or messages. I expected a professional installation, proper communication, and support after the sale. Instead I am left with a system that is not performing as it should, additional expenses, and no response from Hooten heating and air!

Needed a Nest installation. While doing the install Matthew diagnosed an issue with a furnace not…read moredraining correctly. He went ahead and fixed a potential issue before it became a bigger problem. Greatly appreciated!!!!

I really like a Franklin as a company. They are all quick, knowledgeable and everyone I've…read moreinteracted with over the years has been friendly. If there's an issue, they're all on top of it. Not to mention their best pricing. We've had lots of work done by Franklin's HVAC, Electrical and Plumbing Teams and their estimates are better than everyone else. I've recommended them all to my neighbors and I'm so happy whenever I see a Franklin vehicle in my neighborhood because I know they're getting the best service.

After moving to Fayetteville, I asked around about an honest Air company. My son recommended this…read morecompany and they service his units. I found out from another plumber and air company that these gentlemen don't "give their technician a $500 bonus for getting a new unit put in". Yes, many do this. The technician came out and worked on one of my units that is 20 years old, telling me it was old school and in great shape. THIS WAS FIVE YEARS AGO!!!!! The unit is still in ticking and they will be back next week! What a joy to find honest people!

We recently had Turn Key install a complete new system in our home and I can't recommend them…read moreenough. From start to finish, their team was professional, courteous, and efficient. When I first called to schedule an appointment, their customer service was top-notch. They were able to fit me in for a consultation quickly. Adam was able to diagnose our HVAC issues quickly. He then gave us a few options on repairing our existing system or replacing it due to the age of the system. Once we decided to replace the system he helped us make several decisions based on our current issues of hot & cold rooms that were never very comfortable. Once we agreed to the work, he ordered the new equipment and got us on their schedule very quickly. Since then, our new system has been working flawlessly. We now have 3 zones in our house and have already seen our electric bill start to drop due to the efficiency of the new unit. I would highly recommend them to anyone in need of HVAC services.

From the owner: "At Turn Key Heating and Air in Centerton, AR, our commitment to outstanding customer service and a…read morebroad spectrum of HVAC services means we're equipped to meet all your heating, ventilation, and air conditioning needs. From the essential HVAC maintenance that keeps your system running smoothly to specialized HVAC repair, we've got you covered/

Offers great service and very transparent. I highly recommend this company for any hvac services.read more

Buyer beware. Our company has had a service contract with Anderson for years and until recently…read morethey gave us dependable service. Now the maintenance and repair work is very bad and every time there is an issue with our system (purchased from them) they find something wrong that requires an expensive repair. In addition, in the last 2 weeks they have no-showed on 2 different service appointments without so much as a call let alone an apology. After their latest screwup/attempted gouging we called another company and the issue was a filthy air filter that Anderson was on contract to maintain. Sad to say this is not the same company it used to be. I'm guessing private equity is driving it into the ground.

What a great experience with Armor Heating and Air. Had 2 other HVAC companies come out prior to…read morecalling Armor. One wanted to replace the entire unit, the other wanted to replace a bypass valve and add another duct and vent in the attic. NEITHER of these 'guesses' were accurate! Armor came in and did some trouble shooting. Instead of trying to throw parts at it, the investigated and found the problem. I am sooo grateful for Armor and the great job they did. This literally saved me thousands! The problem was a manual valve that had moved to the closed position over time and was not allowing the cool air upstairs. I almost trusted the wrong company. The manual valve shouldn't have been in there in the first place and Armor still caught it! Many, many thanks to Eric, John, Payton and Cade! Armor Heating and Air will always be my first call and will always get my highest recommendations!!! Call them! You will be glad you did!!!

Several years we got a new HVAC system installed by another company and it was poorly installed and…read morea terrible experience. We had Armor recommended to us to come in and fix some of the issues and it's been a great experience. Omar, Edgar, Jose and the team have gone above and beyond in cleaning up the issues and being fair in the pricing.

We had Kramer come out because we had used them in the past. They were efficient and honest and I…read morewould highly recommend!

We had a pipe burst a few days before Christmas and Tim with Kramer was able to come out relatively…read morequickly, worked efficiently to fix the issue, and worked diligently to minimize any sheetrock cuts. Understandably, we paid the 'emergency hourly rate and visit charge', but the hourly fee was reasonable. Wouldn't hesitate to use them in the future.

Friendly, prompt, and completed my AC repair with explanation of the problem. Will be my "go to"…read morefor future HVAC needs.

I wish there was a higher rating; I'd certainly give more than 5 stars If I could. Excellent…read moreservice, clear explanations and better rate than anyone I've ever used. My estimate is that I saved over 30% with Swanson's and my system now operates perfectly. We've lived in the area for just over 20yrs and have had opportunity to use several HVAC repair services for our home, rent houses and kid's home. When the HVAC guy in the neighborhood moved, I tried 2 of the large companies with less than satisfactory results. Gary is a rarity in today's environment. If you don't have a great HVAC and are tired of the arrogance, double talk and outrageous prices of the big guys, give Gary a call.

It was a Saturday, a really hot day, and no AC, we needed helped. Called a couple of other places,…read morewhich either didn't answer, or were charging too much for a weekend visit. We called Guy, who picked up immediately, took down my address, and was here in less than half an hour. It's the same issue we've had in the past, a cap blew, which it does every couple of years. Guy replaced it with a better part, replaced another cap which was getting ready to go, and had us up and running cool air again within 20 minutes. Guy's price was very reasonable and he provided better service and a better value than all the BIG firms which we've used in the past. I would highly recommend Guy, he's knowledge, professional, and he's local, and for me that makes a BIG difference, I'm supporting our local economy which helps everyone. Give Guy a call before you call the BIG firms, you'll get better service, have the work done right the first time, and save money!

Contacted Guy to have him come take a look at the leaking mini split units I have. Spoke to him on…read moreFriday, July 24. He said he would be out sometime the following week. He then reached out on Tuesday, July 28, at 8:14 a.m. and said he could make it that afternoon. I replied 8 minutes later at 8:22 a.m. and told him that would be fine and to just give me a rough time or a 30 minute heads up. He then texted me at 10:48 a.m. and said he would not be able to make it. I then asked some questions, and he proceeded to tell me I should have messaged back earlier if I wanted the work done. I texted him back literally 8 minutes later.