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    Your Home Away Management

    3.0 (2 reviews)
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    3 years ago

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    3 years ago

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    Marshall Reddick Real Estate

    Marshall Reddick Real Estate

    (53 reviews)

    We wanted to take a moment to share our sincere gratitude and enthusiastic compliments for Dillon…read moreMcElroy's exceptional project management and maintenance work on the turn‑around of our property at 3633 Candlebrook Lane. Dillon has been phenomenal. His communication, clarity, and follow‑through were consistently excellent. He is incredibly customer‑focused, proactive, and truly goes above and beyond in every aspect of his work. Throughout the entire process, we felt fully informed--whether it was timelines, progress updates, or unexpected issues that came up. Any time we reached out, Dillon responded quickly, professionally, and with genuine care. Honestly, this has been the best turn‑around manager experience we've ever had. Dillon is an outstanding maintenance manager, and we wanted to make sure his exceptional performance and dedication were recognized. We are extremely satisfied and deeply appreciative of the work he put into bringing this property back to life.

    I am a current tenant in the townhomes in converse on green rd and unfortunately, I cannot…read morerecommend renting through Marshall Reddick. From the day we moved in, our experience has been disappointing. We've submitted multiple maintenance requests that have either gone unanswered or been marked as completed without anyone ever coming to our home. One of the most concerning issues is a large hole our neighbor's dog dug under the fence, allowing it access to our backyard. I was told they would "look into it, and call me back" but I never received a follow-up. Despite multiple calls, voicemails, and an online work order, the issue remains unresolved weeks later. We also reported an unbalanced ceiling fan that appears unsafe to use. After waiting over two months, I received a notification stating the repair had been completed, even though no one ever came to inspect or fix it. Communication has been extremely poor. Calls are rarely returned, voicemails go unanswered, and it feels nearly impossible to get a response from maintenance, the tenant coordinator, or Property Manager Melisa Day. Another frustration is that because these are new construction townhomes, tenants are expected to coordinate directly with vendors for certain repairs. That responsibility should fall on property management, not the tenant. To make matters worse, there is a significant gnat infestation. Despite paying for private pest control every two months and purchasing Zevo traps at my own expense, the problem persists. After speaking with several neighbors, I learned this is a community-wide issue. My experience has left me feeling that once the lease is signed, tenant concerns are no longer a priority. If you are considering renting here, I encourage you to carefully research the property before making your decision. ( we are very clean people three of those zevos have been there for 5 days, one I just changed yesterday.)

    CloverLeaf Property Management - CloverLeaf

    CloverLeaf Property Management

    (18 reviews)

    Cloverleaf property management makes things so easy. I was looking for a property to rent. I am…read morefrom out of state. Cloverleaf made everything so simple. They scheduled a walk-through prepared the lease and explained everything so well that we were able to lease our house within the span of 3 to 4 days. Definitely recommend!

    Response for the owner's comments:…read more In my experience, concessions are not granted without cause; they directly result from Cloverleaf's accounting failures, contract violations, and poor communication on pertinent matters. About the water heater - After more than five months since completion of the work--and only after repeated follow-ups with both you and your vendor, and with the timely support of our new property manager--we finally learned that this work was likely performed by a licensed plumber and a permit was not required in that area. Based on the information I checked, the water heater serial number you provided does not appear to belong to a Rheem unit as claimed in your email. In my opinion, this delay and the incorrect information speak volumes about the lack of professionalism shown by both the property manager and the vendor and the accuracy of the claim (using a licensed plumber). The extensive time and effort I spent sending repeated emails and follow-ups represent lost time that I should not have to bear. I did not agree to this level of inefficiency and unprofessional conduct when I selected your company as my property manager. To this day, it remains unclear whether the emergency situation was handled promptly. Due to what I view as poor recordkeeping and unprofessional practices by you and your vendor, there is no clear documentation. So the issue which triggered contract termination still remains unaddressed - was the subsequent problem in water heater caused by initial incorrect work. This is my honest review based on documented interactions.

    San Antonio Full Service Property Management

    San Antonio Full Service Property Management

    (1 review)

    I had such a wonderful experience working with San Antonio Full Service Property Management. Being…read morea first time home buyer I had no idea what to expect and found the whole process to be quite daunting, but SA Full Service took care of me every step of the way. They genuinely care about their customers and it definitely shows. I would not hesitate to recommend them to my family and friends or anyone else seeking property management services.

    From the owner: San Antonio Full Service Property Management has a mission to provide both Property Owners and…read moreTenants with the most comprehensive, professional, and elegant service possible. We use the latest software and technology to prioritize valuable time in the day to day operations of property management, while maximizing profits for our Owners. Tenants can rest easy knowing we are here to assist them with all of their needs from helping them find their perfect rental home, to maintenance requests and rent payments, we assist in all aspects of the leasing process. Our goal is to keep our Owners stress free, add value to their properties and to keep our Tenants happy. We pride ourselves in our excellent customer service and continue to increase lease renewals, saving our Owners thousands of dollars in "make ready" and vacancy costs. If you are wanting to sell your home or are looking to buy a home, our licensed agents are ready to provide you with excellent representation and impeccable customer service.

    Darwin Homes - Kitchen

    Darwin Homes

    (13 reviews)

    Monte Vista

    Moved in Easter weekend 2025. The water was never turned on. The walls were patch painted. Color…read moredoesn't match color of wall or ceiling for that matter. Week one- mold found in pantry, bathroom downstairs over flowed. Week 2- bathrooms upstairs got stopped. Causing backup and leaking to kitchen ceiling. Ceiling fell down. We're 3 months in and still have issues. Electical , plumbing, etc. No one responds. I have to call everyday to get update. Property manager Ashley makes excuses and doesn't follow through like she says she will. It's been a nightmare. It's affected my work as when you call Customer Service all they tell you is "I am so sorry, my deepest apologies... " but have no way of helping you because all they can do is take on your message and pass it on to the property manager that doesn't do anything. When I have asked repeatedly for a supervisor of the property manager to call me it has been over a month and no one has responded to me. I keep having to be at home for these contractors that have no idea what the last contractor did because they keep changing who is coming over to do the work. Most unprofessional and incompetent company to date. BEWARE. DO NOT RENT from them. They don't care this house was not ready to be moved in and now we are stuck. AGAIN DARWIN PROPERTIES WORST EXPERIENCE EVER. IF I COULD GIVE THEM ZERO STARS I WOULD'VE, BUT THERE IS NO SUCH THING THEY DON'T EVEN DESERVE ONE STAR.

    Caution! They will charge you x3 when lease is over and when breaking lease and keep your deposit…read moreno matter what. They will also give you bad credit if you don't pay.

    Hendricks Property Management

    Hendricks Property Management

    (43 reviews)

    I've been renting with Hendricks since June 2025, and honestly, this has been one of the smoothest…read morerental experiences I've ever had. From the very start, everything was clear: listings had all the info upfront, fees and policies were explained, and the onboarding process was fast and communicative. The tenant portal is a game-changer -- I can pay rent, track every dollar, and submit maintenance requests all in one place. Yes, there's a small fee for paying online, but the transparency and convenience are worth it. Even little things, like showing exactly how my prepaid rent is allocated (rent, water, pet fees, concierge, etc.), give me confidence that nothing's hidden. Hendricks also does semi-annual inspections of all their units -- not just tied to your move-in date. Mine happened only a few months in, and I was lucky enough to get Bret. He was professional, clear, and solved a small issue on the spot. On top of that, he took a moment to connect personally -- turns out he's been to my family's restaurant, McMillan's BBQ! It was such a warm, genuine interaction that I ended up telling my family and friends about it afterward. Bottom line: every single person I've interacted with at Hendricks has been kind, professional, and responsive. Renting isn't always this seamless, but Hendricks really does stand out.

    Hendricks Property Management--and especially Lacy & Kyle~are top-notch when it comes to property…read moremanagement in San Antonio. They're professional, organized, and consistently go above and beyond to take care of clients. I refer all of my San Antonio clients to them with complete confidence, and they've taken excellent care of every single one. Their communication and service are outstanding--I highly recommend them!

    Your Home Away Management - vacation_rentals - Updated July 2026

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