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    Michael Westra - Allstate Insurance

    4.0 (23 reviews)
    Open 9:00 am - 5:00 pm
    Updated 3 weeks ago

    Services - Michael Westra - Allstate Insurance

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    3 days ago

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    3 months ago

    Ashely was great to help with a current issue , I was facing . She was on top of everything! Thanks

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    Michael W.

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    1 year ago

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    Michael W.

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    1 year ago

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    Michael W.

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    1 year ago

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    Michael W.

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    1 year ago

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    Michael W.

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

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    Michael W.

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    2 years ago

    Patricia CANALES was very helpful, efficient and knowledgeable in assisting me with my coverage and policy.

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    Michael W.

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    2 years ago

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    Michael W.

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    2 years ago

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    Michael W.

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    3 years ago

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    3 years ago

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    10 years ago

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    13 years ago

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    8 years ago

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    11 years ago

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    11 years ago

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    6 years ago

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    Ask the Community - Michael Westra - Allstate Insurance

    Review Highlights - Michael Westra - Allstate Insurance

    I got a call from Dotty, and she was not only knowledgeable, but she has been on top of everything.

    Mentioned in 9 reviews

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    Progressive Auto Insurance

    Progressive Auto Insurance

    (75 reviews)

    Been a progressive customer for ten years or so, six motorcycle and auto policies. Been pretty…read morehappy until I had a claim - then a bureaucratic nightmare. Was told to drop vehicle off at body shop, body shop did estimate that day (Monday) and submitted to Progressive's portal. Was asked for photos - submitted. Called claim reps repeatedly- one on vacation, one has full voice mail. No approval to body shop for work Escalated to claim supervisor - on vacation. Transferred to Resolution Specialist - he spoke so quickly he was almost unintelligible, said needed estimate, and transferred me to body shop without ever listening to anything I tried to say. Called back and was transferred to Claims Manager - got voice mail. Have left numerous messages, called numerous times over four days and have gotten zero response from anyone with any authority as to status of claim approval. Note that this is for a claim of less than $1000 once my deductible is applied. God help me if it was a serious claim. Apparently Progressive let's personnel hide behind voice mail, doesn't coordinate vacation coverage, finally got a call back around noon on Friday - estimate process was finally explained and was told vehicle should have remained available while they worked through their process - given the stock low staffing, unexpected heavy workload excuse that has become a stock response to customer complaints. All in all a five day (so far) ball drop that was easily avoidable Friday Afternoon the Progressive estimator called to say that they had received and reviewed the estimate and had called to authorize repairs - so moved up from one to three stars - still a convoluted process that's in sufficiently staffed but at least it's now moving forward

    If I could negative stars I would! I'm not even insured with them. I was hit by a driver in…read moreFebruary that has progressive it's almost July and my car still not fixed. I can never get ahold of the agent Whitney Canfield. I have even called and asked to be switched to another agent but never happened. Literally the worst customer service! Probably be a year before I get my car fixed at the rate Whitney responds. Do not recommend this company at all!

    Michael Westra - Allstate Insurance - homeinsurance - Updated July 2026

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