Trevor is an excellent pest control person. He is patient and explains everything in Laymen's terms…read moreand shows the problem areas to the customer. Highly recommend.

The techs were fine and the service was fine. I paid extra to get extra treatments that were…read moreimportant to me (they didn't work). My real issue is the pestering to confirm appointments. As an adult, I keep track of my appointments and dont want to be infantilized. If you don't confirm an appointment by the time they want, they will cancel your slot and make you an 'anytime appointment'. I understand needing a schedule, but I really dont like threats. Additionally, they just didn't show up for an appointment they pestered me about and when i contacted them at 6pm, i got an 'oopsie' reply from a third party person who said i'd be contacted by the office. That was several months ago so.... All in all I just didn't appreciate how I was treated.

Had a raccoon bust into my attic by tearing open part of the eaves on my roof. After hearing it…read morecome and go for a few nights, I knew I had a problem. I reached out to Rodent Retreat specifically because they are a local veteran-owned business, not a franchise. The whole team was amazing. I was able to schedule an inspection right away, and the gentleman who came explained different options to humanely remove the raccoon and prevent any other critters (including field mice and roof rats) from getting to the house. Based on the services I selected, they came back several times to repair the eaves, seal up possible points of entry on the roof and around the foundation, set rodent traps in the attic and garage, and sanitize the attic. Everyone I dealt with was incredibly friendly and polite, communication was exceptional, and pricing is very reasonable, especially given the high quality of service. They really went above and beyond. I highly recommend Rodent Retreat!

No complaints about the service and promtness of response. My complain is we paid $2500 for a "full…read moreexclusion" and what turned out to be 2 squirrels. 1 year warranty only. We feel the amount should have been adjusted to the gravity of the situation in our the attic. We regret paying this much for just a couple of squirrels which, by the way, were not taken away as I had assumed, but only pushed out. They are still running around out backyard and we know it's only a matter of time before they will be back in the attic (or else they would not push for a warranty extension).

Had an excellent experience with Trapper Tom. Texted him…read moreabout capturing a squirrel trying to get in our roof and he was prompt with his response. We agreed on a price and scheduled a date/time. On the day of, he showed up early. After explaining the situation, he needed to get a ladder and did not take long to come back with one. He placed the squirrel trap with bait on the second floor in no time. The squirrel smelled the bait and triggered the door shut when it was on top of the cage. Texted Tom that the door was shut and he came out that same evening to reset the trap. Early next morning I texted Tom there was a squirrel in the cage, and he quickly responded that he would come over to it up. Trapper Tom is very personable and explains what he is doing and what will happen. This whole experience was stress free. I will definitely call on him if we need him.

Call tom for the cheapest and best animal skunk removal or anything! He was so nice. Guy doesn't…read morewear shoes either haha that's when you know he's legit

While covering some attic access points, Joey's ladder slipped and damaged the fireplace vent. At…read morefirst he attempted repair but the replacement vent was the wrong size. He promised to get the correct replacement but never did and he refuses to respond to many texts. I am extremely disappointed in what I mistakenly thought was a professional technician but sadly I was mistaken. Tried several times but nothing. Avoid this person and his company at all costs.

Whew!!! Where should I begin...what a blessing...Thanks Joey for the quick response and…read moreupdates...he got me together at a reasonable price!!!!! I strongly recommend this company for any critter problems!

We didn't have a wildlife problem per se, but our CAT decided to take a vacation in our attic. We…read morecouldn't find him or get him to come out for almost two days. My husband and I were frantic. We tried everything. Coaxing him out with food & treats. All the usual stuff that typically works for our DOMESTICATED animal and NOTHING. We feared the worst since we could not get him to respond. We thought he was stressed, dehydrated and too weak to get himself out from wherever he was. After trying to seek help from our local animal control, vet AND fire department with no advice, we turned to AAAC. Christian was fantastic. He came out with his partner and was kind, patient, knowledgeable and very hardworking. He had a very calming presence which kept us from spiraling and assuming the worst. He communicated with us well (we were on vacation ourselves!) and kept us updated on all of the progress. They were also so sweet with our little kids who were at home. Christian and his partner were in our attic for approximately two and a half hours, crawling through insulation then ultimately used their thermal equipment to locate Mowgli. My husband and I genuinely felt like these guys were committed and went out of their way to help us in an emergency situation. We are so appreciative of them and will be recommending them to anyone who needs help with wildlife or domestic animal removal. Thank you Christian and team!

Christian was very quick on coming out to trap our raccoon. She was caught, and removed quickly…read more Affordable, quick service, and polite. Highly recommend.

Travis Doyle made the initial visit to provide the estimate for rodent eradication, sealing the…read morehouse from further invasion, and restoration of my attic insulation. He was extremely knowledgeable and thoroughly explained every aspect of the project. The project began just a few days later, with Julian performing the sealing. I was impressed by his attention to detail and care to ensure the repairs were aesthetically pleasing. I'll update this review when the project is completed and I have been rodent and raccoon free for a few weeks.

I am very happy with Critter stop and the tech Vincent they did as promised set traps also…read moreinstalled peak protection along the peak of roof I already feel better knowing that so many access points that were so easily breached are now secured also so many products that they offer to keep Critters out of my attic that could easily end up in my home I will sleep better tonight . I truly don't know how I could give them lees than 5 stars. Normally I don't give reviews but this is a big deal to me to have animals moving about above my bed kitchen etc . Thank you

Jason was quick to respond, friendly and professional. He evaluated the issue, proposed several…read moresolutions, quoted several plans of actions, and excecuted the one we picked.

Yeyo was very knowledgeable and did a great job on our project. He accomplished faster than we…read morecould have hoped. We are thankful for the work he did!

Super nice guy came out and inspected house. Showed me some pictures of rat feces and also raccoon…read morefootprints. These are definitely concerning but I can't imagine it's costs $9000 to fix this problem. I really just want the pests gone I don't really care about new attic insulation. I am glad I read this reviews because I don't want to have to follow-up with anyone after the work is done. The reviews on Yelp are also completely different than the are on google so there is definitely some shadiness there.

Buyer Beware! I view Critter Control as a criminal organization…read more They advertise and you pay for a long list of preventative measures at your home and they do the very minimum. I was sold and paid for... * Full sealing and exclusion of all entry points * Screening of all weep holes * Installation of a one way exit * Camera installation for monitoring * Fogging the attic at a rate of 1 gallon per 1,000 cubic ft * Removal of the one way exit and repair of soffit * Thorough sanitization after animal removal However, the work orders prove that their technicians spent only 1.5 hours on the initial visit and did not perform the majority of the contracted work. No cameras were installed, no weep holes were screened, no full exclusion work was completed, and the attic fogging was not performed to the specifications in the contract. The squirrels were back within 2 days. When Critter Control returned, for what they called "Warranty" work, their technician stepped through the attic floor and the ceiling in my home. I have disputed $5,660 worth of credit card charges and filed a consumer protection complaint with the Texas State Attorney General.

Very professional and service is better than other companies! They were able to service my…read moreresidence on a Saturday. Recommend for sure!

We have used them to get rid of rats, and ants and to seal up our house. They are realizable,…read morecourteous, punctual, and mostly, very effective. They are also very reasonable priced.