Had a raccoon bust into my attic by tearing open part of the eaves on my roof. After hearing it…read morecome and go for a few nights, I knew I had a problem. I reached out to Rodent Retreat specifically because they are a local veteran-owned business, not a franchise. The whole team was amazing. I was able to schedule an inspection right away, and the gentleman who came explained different options to humanely remove the raccoon and prevent any other critters (including field mice and roof rats) from getting to the house. Based on the services I selected, they came back several times to repair the eaves, seal up possible points of entry on the roof and around the foundation, set rodent traps in the attic and garage, and sanitize the attic. Everyone I dealt with was incredibly friendly and polite, communication was exceptional, and pricing is very reasonable, especially given the high quality of service. They really went above and beyond. I highly recommend Rodent Retreat!

No complaints about the service and promtness of response. My complain is we paid $2500 for a "full…read moreexclusion" and what turned out to be 2 squirrels. 1 year warranty only. We feel the amount should have been adjusted to the gravity of the situation in our the attic. We regret paying this much for just a couple of squirrels which, by the way, were not taken away as I had assumed, but only pushed out. They are still running around out backyard and we know it's only a matter of time before they will be back in the attic (or else they would not push for a warranty extension).

Had an excellent experience with Trapper Tom. Texted him…read moreabout capturing a squirrel trying to get in our roof and he was prompt with his response. We agreed on a price and scheduled a date/time. On the day of, he showed up early. After explaining the situation, he needed to get a ladder and did not take long to come back with one. He placed the squirrel trap with bait on the second floor in no time. The squirrel smelled the bait and triggered the door shut when it was on top of the cage. Texted Tom that the door was shut and he came out that same evening to reset the trap. Early next morning I texted Tom there was a squirrel in the cage, and he quickly responded that he would come over to it up. Trapper Tom is very personable and explains what he is doing and what will happen. This whole experience was stress free. I will definitely call on him if we need him.

Call tom for the cheapest and best animal skunk removal or anything! He was so nice. Guy doesn't…read morewear shoes either haha that's when you know he's legit

While covering some attic access points, Joey's ladder slipped and damaged the fireplace vent. At…read morefirst he attempted repair but the replacement vent was the wrong size. He promised to get the correct replacement but never did and he refuses to respond to many texts. I am extremely disappointed in what I mistakenly thought was a professional technician but sadly I was mistaken. Tried several times but nothing. Avoid this person and his company at all costs.

Whew!!! Where should I begin...what a blessing...Thanks Joey for the quick response and…read moreupdates...he got me together at a reasonable price!!!!! I strongly recommend this company for any critter problems!

We didn't have a wildlife problem per se, but our CAT decided to take a vacation in our attic. We…read morecouldn't find him or get him to come out for almost two days. My husband and I were frantic. We tried everything. Coaxing him out with food & treats. All the usual stuff that typically works for our DOMESTICATED animal and NOTHING. We feared the worst since we could not get him to respond. We thought he was stressed, dehydrated and too weak to get himself out from wherever he was. After trying to seek help from our local animal control, vet AND fire department with no advice, we turned to AAAC. Christian was fantastic. He came out with his partner and was kind, patient, knowledgeable and very hardworking. He had a very calming presence which kept us from spiraling and assuming the worst. He communicated with us well (we were on vacation ourselves!) and kept us updated on all of the progress. They were also so sweet with our little kids who were at home. Christian and his partner were in our attic for approximately two and a half hours, crawling through insulation then ultimately used their thermal equipment to locate Mowgli. My husband and I genuinely felt like these guys were committed and went out of their way to help us in an emergency situation. We are so appreciative of them and will be recommending them to anyone who needs help with wildlife or domestic animal removal. Thank you Christian and team!

Christian was very quick on coming out to trap our raccoon. She was caught, and removed quickly…read more Affordable, quick service, and polite. Highly recommend.

Bryan was great! professional, explained everything to me that he was there to do and during wrap…read moreup gave me all the info I needed for next steps. He was quick too! Great work. All of yalls guys so far have been very good!

Blake rules - a consummate professional. He articulated all aspects of the service perfectly and…read moresuccinctly. I have one or two other quotes coming from other folks eventually, but Critter Stop is going to be hard to beat.

Jason was quick to respond, friendly and professional. He evaluated the issue, proposed several…read moresolutions, quoted several plans of actions, and excecuted the one we picked.

I can't say enough good things about Jason and his team! I reached out for both insulation and pest…read morecontrol services, and I was blown away by how professional and knowledgeable he was from the start. He explained everything in detail -- what needed to be done, why it mattered, and how it would save me money on energy bills in the long run. You can tell Jason really knows his stuff when it comes to insulation and keeping homes pest-free. He showed up on time, worked efficiently, and made sure everything was cleaned up afterward. It's rare to find someone who takes so much pride in their work these days. If you're in the DFW area and need someone dependable for insulation or pest control, Jason's your guy. Fair pricing, honest communication, and top-notch results. Highly recommend!

Super nice guy came out and inspected house. Showed me some pictures of rat feces and also raccoon…read morefootprints. These are definitely concerning but I can't imagine it's costs $9000 to fix this problem. I really just want the pests gone I don't really care about new attic insulation. I am glad I read this reviews because I don't want to have to follow-up with anyone after the work is done. The reviews on Yelp are also completely different than the are on google so there is definitely some shadiness there.

I hired Critter Control to inspect my elderly mother's home for suspected animal activity in the…read morevents. After the inspection, they proposed a full sanitization and vent-blocking package -- totaling $1,700 -- citing signs of rodent activity. After paying and having the work begin, we were informed that there were no animals, no droppings, and no need for any sanitization. The material in the vents was coming from an exhaust fan that had caught fire -- something that was never identified or mentioned during the initial inspection, and only discovered when the crew arrived to do the work. To summarize: they missed an obvious burned exhaust fan during inspection, misdiagnosed it as animal activity, sold an unnecessary $1,700 biohazard sanitization package, and never caught their error until work had already been contracted. When I called the office to address this, I spoke with Jessica, who was not helpful. Rather than acknowledging the mistake, I was told the company feels they "went above and beyond." Charging $1,700 for unnecessary services based on a missed diagnosis is not going above and beyond. I chose this company specifically because of the positive reviews and because I needed someone trustworthy to care for a vulnerable family member. That trust was not honored. I would not recommend Critter Control to anyone.