Jonathan was very professional and very helpful upon his arrival. He went the extra step to ensure that the ant problem we were having was taken care of and I understood what he was doing and what we could expect. Highly recommend this company and Jonathan as well! read more

Bryan was great! professional, explained everything to me that he was there to do and during wrap up gave me all the info I needed for next steps. He was quick too! Great work. All of yalls guys so far have been very good! read more

Blake rules - a consummate professional. He articulated all aspects of the service perfectly and succinctly. I have one or two other quotes coming from other folks eventually, but Critter Stop is going to be hard to beat. read more

Great service. Very professional and thorough technicians. Highly recommend! Pest problem eliminated.

UPDATE: After posting my original review, Critter Stop reached out to me to apologize for the issues and acknowledged there was no excuse for what happened. They did make things right by sending someone out later in the week and offering a discount for the inconveniences, and I did appreciate them doing that to make up for the delays and frustration. read more

I am very happy with Critter stop and the tech Vincent they did as promised set traps also installed peak protection along the peak of roof I already feel better knowing that so many access points that were so easily breached are now secured also so many products that they offer to keep Critters out of my attic that could easily end up in my home I will sleep better tonight . I truly don't know how I could give them lees than 5 stars. Normally I don't give reviews but this is a big deal to me to have animals moving about above my bed kitchen etc . Thank you read more

Travis Doyle made the initial visit to provide the estimate for rodent eradication, sealing the house from further invasion, and restoration of my attic insulation. He was extremely knowledgeable and thoroughly explained every aspect of the project. The project began just a few days later, with Julian performing the sealing. I was impressed by his attention to detail and care to ensure the repairs were aesthetically pleasing. I'll update this review when the project is completed and I have been rodent and raccoon free for a few weeks. read more

Good quality response and communication, and services. Helpful. First time we have seen a mole problem; looks like the mole or moles have moved next door. ;) read more

"Lifetime gauranteee" HAHAHAHA! Because you know you're out here doing low bar business with ex cons and untrained wanna-be professionals, Chisam! Also just to make it CLEAR. We hired actual professionals to fix the issues you created at our home (using the wrong nails, cheap hardy board for siding, and not following a single point on the direction we gave like the wrong color gutters you showed up with). We are not on any road again, just revisiting a highly laughable review response from you. Glad you could show up, do the job wrong, get paid, and then be online in the reviews pretending you're offering people quality, professionally trained services. Saving face isn't going to work. After the experience we had you think we would ever allow you on our property again? Please stop. Just STOP. Thanks in advance. read more

Critter Stop - Guess I'm not alone? - Pest Control Near Me - Southlake, Texas

Warren was extremely knowledgeable and provided great customer service! We definitely recommend this company!

Aaron set up cages with baits and a camera to catch an unknown critter burrowing under our front porch. He was friendly, efficient, and answered all my questions. Now, we wait to see what kind of critter is caught. read more

We hired Critter Stop after hearing noises in our attic. After a year, they have never caught anything as animals have continued to tear holes in our roof and make noises continually. They have been unprofessional and impossible to work with. They send new techs every time and each one blames the other and doesn't do their job. The only animals ever caught were by my husband, and without even speaking with us they decided to stop service on an ongoing issue. They are rude, deceptive, and unable to remove critters. Do not ever hire them if you hope to resolve your critter issue. read more

I'm so impressed with this company. Brant came out to assess my critter problem and was very detailed in what it will take to fix my infestation. The guys started work yesterday and sealed up multiple different areas. They found a new large hole where a raccoon had chewed his way into the attic. They installed a one way door that will allow it to leave and a camera to confirm when it happens. I am so impressed with their service and highly recommend them. read more

This is a sub standard company that does a hack job. Had to have them come back out at least 4 times to finish work they didn't complete. Still finding weep holes they didn't install wire mesh. Wasted my money. Don't use them!!! read more

Chisam was very responsive and helpful. I needed a quote on short notice and he was very prompt in answering my questions and sending over a quote. He was even willing to work me into the schedule the very next day since they were in the area. He had a fair price, compared to the three other companies I showed my home to. I appreciate a kind, reasonable owner. read more

We recently bought a home and in our first winter there, discovered that raccoons were nesting in our attic. The team from Critter Stop was incredibly professional and effective in resolving the issue. The pricing/proposal process was very transparent and not pushy. Once we started the project, the team was very responsive, keeping us informed and quickly resolving any issues. We are very satisfied with the final result and are feeling cool this summer with our new insulation. read more

Rid my house of unwanted squirrels and a pregnant raccoon. I was impressed with the job done and would use them again.

We had squirrels, a squirrel nest, and rats in our attack. The whole neighborhood moved in. With my business travel schedule I just didn't have time to try and catch them and don't have the carpentry skills to keep them out. The estimate was higher than I expected but we moved forward because of the above reasons. When all is said and done I more than got my monies worth. All critters are gone and the roof and attic are secure and I have a 3 year guarantee. They were unbelievably thorough and kept trapping, videoing, working, securing the attic, painting to match, and then spraying. All their employees were professional and communication was great. Very happy with the entire process. Thanks read more

it's been over a week and $2600 later and we still have a critter in our attic. someone different comes by every time and I don't think they communicate with each other. I would never use this company again nor will I recommend them. I could have put a trap up there myself. $2600??? really?! read more

They get all the stars! I had a non-paying squirrel taking up residence in my crawl space, and I called Critter Stop. Andrei, James, and Kyle took care of everything for me. They were super professional, checked every potential spot where anything could enter the house, and have already followed up with a visit to check the traps! If you even think there are critter interlopers in your space, call Critter Stop! read more

The very best company I've discovered recently. Kyle, Jacob & David really know their business! I met with three other companies & if anyone asks for 5k to get rid of a squirrel, call Critter Stop asap. You are my heroes! Thank you read more

Critter Stop - Squirrel entering attic. - Pest Control Near Me - Southlake, Texas

I had a squirrel running around my attic. I didn't want to get ripped off for a bunch of unnecessary work to remove a critter and fix any damage. I called Critter Stop and I was impressed by the quick response, the free assessment, and the itemized quote for work. I was not quoted any unnecessary repairs and all my questions were answered courteously. James came out to fix the holes and set traps. He also came out the two follow-up appointments and ended up finding the squirrel who had died unfortunately. He removed the animal and disinfected my attic with enzymes to get rid of the smell. James really went above and beyond to make sure I had no more critters running around (squirrel or otherwise) and made sure my house was sealed up tight against other unwanted invaders. He was always on time and professional. I would highly recommend this company. It was worth every penny. read more

I recently moved into a new construction home and was concerned after I saw something on my wall that appeared to be mice droppings in my garage, because that is what my plumber said it was. Chisom was my service technician and could have easily told me that there were rodents in my home and charged me a hefty fee and I would have gladly paid it. However, instead Chisom informed me that I had a lizard (or two) going in and out of my garage (which are harmless) which he could easily determine by the physical attributes of the droppings left behind. Chisom also checked my attic and assured me that the lizard wasn't in there. Lizards are harmless and do not cause damages to homes. Critter stop is an awesome company! This is not my first house purchase and likely won't be my last but I will always call them for any extermination needs. read more

I had an excellent experience with Critter Stop. Very responsive (even on a weekend), great communication, arrived when they said they would, thorough inspection and great sharing of knowledge and experience. Thank you! read more

Critter Stop damaged my electrical systems during their scope of removing and replacing my attic insulation, which caused me an additional $1,600 to fix with an electrician. Although the damage was obvious, Critter Stop emphatically denied responsibility for cause and compensation. To make matters worse, they did not remove all the rats, and I now have another rat infestation just months after their work was performed even though my house is very well excluded/sealed off. A true rodent control company would not recommend reinstalling fiberglass insulation, which is what they recommended and installed. In short, Critter Stop is your most expensive option for a cheap roof insulation replacement. Don't let the company name fool you like it did me - they are not rodent/pest experts. I highly recommend you take your business elsewhere for any job. read more

Contrary to having a racoon in their logo and website, they do not have any service for racoon removal.

Phillip did a great job trapping an Armadillo that had been visiting our home! Thanks.

Jon and Chisam were prompt, professional, and friendly! They went above and beyond to help me with my issue. I would definitely recommend.

Very professional and did a thorough job at a fair price with a great warranty. Presented me with an itemized bill breaking down everything I was paying for, and the technician was able to answer all the questions I had. Every person I communicated with was friendly and personable. HIGHLY recommend. read more

Top notch, this crew did extensive work for me and my family. Our home is secure and our attic is completely redone. Do yourself a favor and have this team inspect your home. You will not be sorry. read more

Starting from the initial estimate, to finishing of the job. Communication, and willingness to get the job done correct was there 100%. I would recommend critter stop to anyone. Working with Jon and Chase was a pleasure. read more

I selected Critter Stop from their other online reviews. Their service was excellent. They arrived on time for their initial inspection of the problem and set up a time for the following week. They also showed up the following week on time to perform the work. The price was exactly as quoted and their work was very thorough. They even went and match our existing house paint to complete their job. I would highly recommend them and use them again if needed. read more

I think the question they should have asked on the phone before setting an appointment is "Do you have a pier and beam home"? At that point they would politely decline an appointment instead of wasting my time going through the house, attic, garage and yard only to have their representative tell me that I should call another company since he would have a really hard time getting his guys to agree to go under the house. He said they don't like to do that. He gave me the name of a "bigger" company whose technicians apparently don't have to be talked into going under the house. ARE YOU KIDDING ME PEOPLE????? read more

Told me they would solve my problem with rodents in the attic, took my money but the rodents came back. They refused to come back out unless I paid them more money. I hired someone else who quickly took care of the problem for half the price I paid them read more

Great company! Came out and identified the areas where squirrels were getting in our attic and came up with a multistage plan to remedy the situation. From repairing the access points, disinfecting the ares and removing and replacing our old insulation in the attic his team worked efficiently and the quality of work is outstanding! read more

Chris performed my inspection today and was courteous and completely professional. Not only did Chris immediately tell me that I didn't have the rodent problem that another company reported, he thoroughly checked all entry points of my home and attic to confirm. At this point, I'm breathing a huge sigh of relief but it gets even better...Chris offers to install metal flashing on my garage door tracks as an EXTRA precaution! Chris clearly wanted to help & be of service. Wow! As a homeowner & consumer, I appreciate a person & company that values honesty and integrity more than making a buck. I'm looking forward to getting a good nights rest now that I'm not worried about critters in my garage. Thank you Critter Stop for giving me peace of mind! read more

My husband and I called Critter Stop on a Sunday after hearing what sounded like animals having a party in several places in our attic! Chisam, at Critter Stop was very responsive. He came out that very afternoon and evaluated our problem and explained the plan to get the animals our of our attic space and keep them from returning. The Critter Stop crew were prompt on every appointment, always calling when they were on their way and advised us if they were going to be even slightly delayed. Chisam, Shamir and Jarrod were very professional and answered all of our questions about the process every time they came out. We have been very pleased with the results and we also have a lifetime warranty on this work. We would recommend Critter Stop without hesitation. Thanks again, Critter Stop. read more

A+++++ Great local business, hard working crew. Their attention to detail inside and outside the home was top notch. After getting several estimates and talking to several crews Jon and his team were the only ones we trusted to completely solve our problem the first time. Worth every single penny and very happy with the choice we made. Would absolutely recommend them to anyone looking for critter help! read more

I had service costing me over $2600 done by this company in June 2022.  The initial experience was good.  However, in the end of September I called them because I have something new crawling around in my house.  They text me the next day saying that they would get back to me when they figured out the schedule for the week.  I had to call several times before they gave me a date of Oct 12th to come out.  I had to take off of work early to be able to meet them for this scheduled appointment.  They did not show, nor call.  When I called an hour after they were supposed to show, the guy that I spoke with on the phone simply told me that the technician called in sick that day and basically I was forgotten about.  The owner did call me after, apologized and said that they could send someone out Friday Oct 14th at 4.  I agreed.  The technician, to his credit, text me that day saying he was running behind and would not be there until after 6pm.  He did show up for approximately an hour, did some work, but said he would be back Tues Oct 18 to finish at 4pm.  Once again, no show.  I text him approx at 4:30 to see if he was still coming.  At 5:30 I got a text back saying no and that he had let the office know, and they would try to fit me in sometime this week.  I am disgusted with this company.  I am a single home owner who cannot simply leave work now 3 times for them not to show up or be extremely late to their scheduled appointments.   They are supposed to have a 3 year guarantee on their work and am really wondering if they give a crap about "their customers" after they collect their money.  I would hate to think that because I am a single female home owner that they are taking advantage of me, or treating me like this, because they think they can.  I have yet to hear from anyone today about any future appointments.  Meanwhile, repairs are still required and I am still having a rodent issue, almost a month into contacting them.  I would really think twice about going with this company.  The customer service is unacceptable and clearly their workmanship is lacking, as I am having a problem 4 months after their initial repairs.  Hopefully this review will help someone else in their decision. read more

Came out the next day and took care of everything promptly. They fixed all the entry spots and provided a lifetime warranty.