This review is only about the office manager Vicki, after my elderly mother was charged 700$ for a…read morerabies booster for her cat. My mom made a 15 minute vaccine appointment for the cat and my brother in law brought the cat in. Without asking permission Palisades did a physical, blood tests, and a urine draw before giving us a 700$ bill. This is like taking your car in for an oil change and finding out later they replaced the transmission. My mom called to speak to the manger and when she did not return my mom's phone call, I called on her behalf. The office staff was really apologetic and said they made a mistake (5 stars for the office staff!) and said that their office manager Vicki would call me or my mom back. Vicki did not call either of us back and when I got through to her later was basically a monster. I was not looking for a full refund and told her that, but an apology would have gone a long way. Also, I work for a hospital. If this had happened at my job: doing a procedure on a patient without permission- you would lose your license. Vicki - who is not a vet- would absolutely have lost her job for this. I recommend if you are need or service that you buy a round trip ticket to Europe for you and your cat and get a rabies booster over there. I also want to add that after I posted this google review I received a threatening text from the CEO "Ry" from his personal cell (posted). When I called him for clarification, he started screaming at me and then told me he knows all about me and my family and threatened to hurt us.

We have four cats and are planning an international move. We were distraught to find out our…read moreregular vet was not USDA certified and so I decided to come back to Palisades Vet. I had been with them from 2015-2018 until my prior cats had passed away. They were so wonderful with my first two cats that when I saw Palisades routinely does international travel certification, I wondered why I had ever left them. The front desk was friendly and made our lives so much easier by scheduling all four cats on the same day. Even though it has been almost a decade since I've been there, I was treated like an old friend coming back. The vet tech and the doctor gently handled each one of our babies with great care...even our spicy girl Isabela! You can tell they really love animals. At no point were we made to feel bad or shamed for having a spicy cat, which is a really nice change from past vets who would show their disdain for our little girl. The doctor truly understands that animals are reacting out of fear and not malice, which was refreshing. If we weren't moving away permanently, we would definitely make this our go-to place again. Thank you for all the of the helpful tips for international travel!

LOVE the pics and updates we get at each and every visit! It's great to see our furbabies getting…read morealong with the pet sitters.... playing with them, letting her pet them. It's a great comfort knowing our angels are in good hands.

I've used this company for about a year and a half and have had a good experience with my dog's…read morededicated walker, but anytime a substitute walker is needed there seem to be issues. A decent example is when the substitute didn't have a key to my unit (a key which my dedicated walker has) and saw that the management office was closed (there is a sign on the door saying to push a call button to get in touch with someone from the management office), instead of calling my cell or my emergency contact, the walker just stayed in the lobby for the allotted walk time. This meant that my dog didn't get walked that day. Unfortunately, this wasn't the first time so I write this review as a caution to anybody looking for pet walking services that while this company's dedicated walkers are great, they don't have the best customer service when your walker isn't available and at the price you're paying per walk, it's unacceptable that this type of incident has happened on multiple occasions.

Fantastic service. Used for cat sitting my cats over the years while I lived in Arlington. Steve…read moreinitially came for a first meeting to get keys and has always been very kind. They'll send picture updates, statuses, even done small things like washing the pet dishes too. Can't recommend enough! Much easier than taking my cats to a kennel

I think they brought back the wrong cats. I mean, these cats are so pretty! Shiny, lustrous fur,…read moresmells so nice, breath that isn't fishy, nails that don't scratch me to death, AND THEY ARE WEARING BOWTIES! In all seriousness, i have a hard time keeping my cats still for nail trimming and brushing. Baths are hit or miss, but getting them under a blowdryer or rubbed down with towels results in much screeching (the cats) and crying (me, because I just got scratched all over again.) So i scheduled a grooming session for the two adorable bastards. Not only did they pick up and drop off the kitties, they came back beautifully groomed and with adorable bowties. And it's all so very affordable! I'm a huge fan, and will budget for monthly grooming sessions from now on.

David has been my pet sitter for many years and he has cared for my 2 dogs, cat, and fish!…read moreTrustworthy and dependable. And my fur babies love him! I would recommend him with 5 stars.

Excellent, reliable, honest and fairly priced service. I'd recommend David for anyone, especially…read moreif you have several dogs, as I do.

My poor King Charles Cavalier got all of his hair chopped off short and unevenly. I was asked if I…read morewanted short or long hair and I said medium with feathering on legs, ears and tail... Here is what I got...

Best dog daycare in DC - they take great care of contessa my yorkie. Very happy and they are…read morefriendly and reasonable priced

I have two wonderful, year-and-a-half-old pups who I adore to no-end. Playful Pack's Rosslyn…read morefacility has been absolutely wonderful. I've utilized other day care facilities in the Northern Virginia/Arlington area, but they do not compare to Playful Pack. The staff are friendly and responsive and they instill confidence in me that my girls will receive the best care. The facility is clean and welcoming. The web-services (e.g., online portal, booking and reservations, report cards, photos, live stream) are all unmatched. Further, w/ the Report Cards, specifically, its evident that the staff are getting to know my girls. The comments and descriptions are meaningful and reflective of my pups' very different personalities (i.e., not generic). I've utilized them for day care and boarding at this point and have been very happy. I'll continue to do so increasingly as in-office-time and travel continue to pick up. I've not yet utilized bathing and some of the other services they provide, but plan to do so in the future.

Avoid at All Costs -- Gross Negligence & Pet Abandonment…read more Do not trust Playful Pack Rosslyn with your dog. My dog was attacked by another dog on their premises while boarding with them a month ago.The facility left a voicemail admitting that my dog was 100% blameless, explaining that an unprovoked dog went at her because staff were distracted cleaning condos instead of supervising the playgroups.The injuries were severe, requiring general anesthesia, surgery, and multiple stitches. I had to arrange her vet appointment myself even though Playful Pack had all her information. They said I had to make the appointment and they would take her to it, even though I was abroad. What if they couldn't reach me? I made the appointment to care for my dog, but it was shocking. After transporting my dog to her vet, the Playful Pack staff abandoned my dog at the vet. They walked out without paying the emergency intake bill, authorizing payment, or staying to coordinate updates while I was traveling abroad. The vet staff was so appalled by Playful Pack's complete lack of professionalism that they had to contact my emergency contacts to figure out who was paying and who would care for her after surgery. Playful Pack initially promised to reimburse me, but management is now completely stonewalling me and refusing to cover the vet bill. They have alluded that insurance will cover it, but they refuse to return my calls or letters. A business that neglects your pet, abandons them at the hospital, and then refuses to pay for the damage they caused is appalling. I am moving forward with a small claims lawsuit and reporting them to Virginia Consumer Protection and Animal Control. Avoid this place if you care about your dog's safety.

We brought our dog to Playful Pack in McLean for the better part of three years, for both daycare…read moreand periodic boarding. I cannot more effusively recommend them and would give 6 stars out of 5 if I could - they were absolutely fantastic and the best doggy daycare we've ever had. They were attentive and affectionate toward our dog; we always felt comfortable leaving her in their hands in the way we would with family. They were professional, communicative, and accommodating; routinely going beyond our expectations. Their attentiveness showed both in their adapting their level of personal attention when our dog needed a little more (or less) doting (and/or reminders to share the toys with the other dogs), and in their response to when we unexpectedly had to travel and board our dog when she was still under a somewhat complicated, temporary medicine regimen. They seamlessly managed her nightly routine, and even sent us personal photo updates of how our our dog was doing to assuage our concerns in having to leave her behind. Their daily efforts to keep the dogs entertained and mentally engaged were effective and--based on the daily picture updates we received via email--often amusing. All told, the folks at Playful Pack McLean (especially Lester, Becca, and Lauren, but also more broadly the entire team) were wonderful. If we hadn't had to move away, we'd still be bringing our dog there today. We feel confident she still misses her canine and human friends there. And we do too.

Both of our dogs (60-pound bernedoodle & 4 pound Yorky) love it at Playful Pack. Our bernedoodle…read moreloves to play with the big-pack dogs all day and loves the attention from the caring staff. After a day of doggy daycare she comes home exhausted and sleeps for the next two days. Our Yorky doesn't think that she is a dog and hangs out with the staff who is loving on her and petting her all day. The overnight boarding is excellent as well. Each dog has its own condo and the staff is wonderful about making sure our dogs have everything they need. Amazing staff. Excellent location. Overall a GREAT place. Both dogs literally sprint from the car to Playful Pack's door when they realize where they are going. I will not go anywhere else!

They are AWESOME!!! I'm so happy that we found them. I don't know what we would've done if our…read morepaths hadn't crossed. We were a bit over our heads after we adopted a super duper high-energy (and somewhat aggressive) dog and realized the daily walks that other local dog walking companies provided just weren't cutting the mustard. She needed some real exercise while we were at work during the week and Dog Gone Tired was able to finally give her an outlet for her energy. They'll take her running, roller blading or find a place for her to run around off-leash for a few hours...It has been so great knowing that our pooch is not only getting to live a more healthy, active life, but is also in the hands of people who genuinely care for her. I really couldn't ask for more and can't recommend them high enough. They're super flexible, have unbeatable prices and best of all are OUTSTANDING with our dog (who, um, has some issues)...Seriously, they are great people and real dog lovers. If you are on the market for a dog walker or someone to watch your pup while you're out of town, Shannon and Emily (the owners of Dog Gone Tired) will make sure your dog is happy, healthy and well-cared for like it was their own.

I met Emily and Shannon tonight by chance. A dog in the neighborhood had gotten loose and I was…read morehelping his owner track him down. Shannon came out of nowhere and was able to coax and eventually capture the dog. I can tell from this brief interaction that Emily and Shannon care very deeply about Dogs, they could have easily ignored the situation but they chose to take action, and because of them a Dog was rescued and will spend tonight warm at home instead of outside in the cold. They are very good people and care about dogs- they were very knowledgeable about dogs- I am going to recommend them to all of my friends who need a dog sitter!

I met Lisa while she was on a walk with a dog near my apartment building. Being new to Glover Park…read moreand away from family for the first time, my husband and I were hesitant to leave our dog, Beau, with just anyone. Lisa is so friendly and knowledgable and I immediately knew she was the dog walker for us! Beau looks forward to his time with Lisa. I know he is well looked after and I enjoy receiving text updates. Lisa is kind, trustworthy, and accommodating of my school schedule that changes semester to semester. I would highly recommend Lisa's Leashes!

I couldn't possibly have higher standards when it comes to my little pup (Oscar) and Lisa exceeds…read moremy expectations every time! She walks him for me 5x a week, and she's the first person he's every gone "potty" for. She truly has a gift with animals, and her text update after each walk is the highlight of my day every time (especially when she includes photos!). I HIGHLY recommend using Lisa for any pet care needs! I can promise you will never be disappointed.