Your Plumber

3.4 (8 reviews)

Plumbing

Open • 8:00 am - 5:00 pm

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Prad M.

2 years ago

Extremely unreliable and unprofessional. He lacks some basic skills of checking compatibility of parts. He didn't even bother to return the texts or calls for his failed job and after chasing a few times, eventually he returned texts but didn't bother to take responsibility and come back and finish the job. I had to get someone else to do that. He didn't refund me for defective parts he installed. I would not recommend him. If you use him, you may regret. read more

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Carlos C.

5 years ago

This company was referred to me by an HVAC company I previously used. Mike was responsive and made it out quickly. I asked him to diagnose a foul odor coming from our sump pump. He was here for less than an hour and all he did was remove and replace the drain line access cap. He charged $200 for this incredibly small job and quoted me $3,500 to fix something he suspected was the issue. He refused to credit the $200 toward the repairs and couldn't say for certain the $3,500 repair would even resolve the issue. I recommend anyone who's thinking of using this guy should be wary. I made the mistake of assuming he'd give us a free estimate but $200 for something that took him 45 minutes is outrageous. I didn't mind paying him for the little he did, but not that much. Not once did he say he'd be charging us to diagnose the issue. read more

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Jackie V.

4 years ago

I live in a townhouse community with ongoing sewer issues. Mike from Your Plumber is the first plumber to put the time and effort into discovering the root of the problem after more than a decade of poor service from every big name commercialized plumber around. I can't recommend Your Plumber enough. These guys are a dying breed of caring hardworking professionals. read more

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Jennifer R.

4 years ago

I have owned a restoration company for many years. Mike the owner of your plumber never lets my clients down. He's definitely the best!

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Kathy W.

4 years ago

Had Mike out to replace a spigot and add a shut off valve inside and he was so quick and efficient. Very professional, clean and does amazing work. His pricing was more than fair considering the other quotes we got. He will definitely be our go to plumber from now on. Definitely recommend him 100%. read more

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Robert F.

5 years ago

Worst plumber out there. Not reliable at all. Told me he would do a job for me and then backed out. Wasted a whole week waiting for this clown so I didn't look for any one else. The place is a rental and he knew that time was very important. I should have known better when he charged me $450 to replace a disposal and $590 to replace 2 wax rings on 2 toilets. What a joke !!!!!! Have to rate a star or this review won't post. He should get none at all !!!! read more

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Ann r.

9 years ago

Mike was referred to me by two very close friends he was Amazing! Fixed the problem in my Mothers home and was extremely professional and very knowledgeable . He's the best, I would "HIGHLY"recommend him and his company.. Thanks Mike! Cheers, Tiffeney read more

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Matt C.

10 years ago

Your Plumber was very responsive. Mike, from there, showed up at our house as scheduled. He figured out our issue; told me what it would cost; and fixed it! He's "my plumber," but should be Your Plumber, too. read more

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Crystal Lake, IL 60039
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(847) 514-8771
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You might also consider

Rogue Plumbing Corporation

5.0

(15 reviews)

My sump pump went out and due to a storm flood that occurred that Sunday morning, my entire…read morebasement was flooded with about 3-4 inches of water. I called Rogue, I had used them in the past as well, and had great service. This time was no different. Brad came to my home from Rogue and was outstanding, he was very courteous, detailed, answered all my questions and finished the job quickly. He was honest and up front regarding the pricing, which was very fair. Brad was a great guy. It's good people at Rogue Plumbing, I will highly recommend them. Jerret C.

This is MY go-to plumbing service from now on! After…read moredealing with three other companies for water issues over the last year, replacing several faucets and finally fearing the worst for a clogged shower valve, John saved the day. We expected a costly job to include tearing out tile and drywall. Instead, it took John just under an hour to clear the valve and everything was as good as new. He was on-time and fast, courteous, professional and above all- knowledgeable. There was no guessing. He knew what the problem was and how to fix it right the first time. We had other plumbing services out who either weren't interested in fixing the problem, didn't know how or were aiming for follow-up work. All of them came at a huge cost and plenty of surprise fees, including one who wanted to charge $300 for a $80 faucet. Rouge plumbing is a flat -fee service which means there are no surprises, no hidden costs and no per-hour fees. You know what the job will cost up front and it's far less than you might expect. Not only that, but they actually have a customer incentive program with additional discounts and referral bonus cards. It's a completely different way to do business and one that benefits the customer. I no longer cringe when our well water starts giving us fits. I just call John every time.

Dave's Plumbing and Repair Service

4.4

(45 reviews)

Dave's Plumbing was recommended by a friend when I needed someone to find and fix a leak downstairs…read morethat no one could locate. It was making my ejection pit pump run every 20 minutes, and I was afraid the pump would fail. So many other people had looked everywhere down there and given up. Colin came the same day, determined to find it -- and he did. He was totally professional and easy to work with. What a relief to finally have a smart, experienced plumber at a very reasonable cost. I will use Dave's Plumbing from now on and highly recommend them! (They go all over the area, not just Crystal Lake)

I called Dave's Plumbing ( a local family business) on a Saturday…read moreRegarding clogged pipes in my kitchen & bathroom & Colin was out to my home same week. Colin did a great job Explaining all that needed to be done. He was professional & highly qualified. I am so happy to have running water through my plumbing again I will be calling Dave's Plumbing again & referring them to all my friends. PM FRG

Excellent Plumbing

4.7

(121 reviews)

Gino and Saul were great! They fixed a leaky/dripping shower faucet with a quick response on a…read moreSaturday and explained everything in detail. They were able to save the fixture and in turn saved me a lot of money. Very professional and courteous. I would highly recommend them.

Prompt. Addressed the concern clearly and work was well done best we can tell. A bit overpriced for…read morewhat was actually done though.

AquaPro Plumbing

4.9

(84 reviews)

Great; received estimates right away and set up an appointment for tomorrow. Looking forward to…read moreworking with a plumber who is going to do the work--rather than trying to sell us things we don't need.

We had aqua pro out for a cartridge replacement today and everything went great. Quick service had…read morethe parts on them. Professional and courteous

Crystal Clear Plumbing

4.4

(7 reviews)

I had the plumber out again to solve a problem today. There was no charge because they were here a…read morecouple of days ago. They are great people to work with, always on time, cost is acceptable and they listen to your problem. A big shout out to Jared and Pedro. Thank you so much.

Had them at our home a few times for various jobs, and every time they were prompt, professional,…read moredidn't leave a mess, and the price for service was very fair. So far they have rodded out our sewer line, installed a cleanout, fixed a bathroom sink, and replaced an entire sink/vanity for us. All the time being friendly and courteous to everyone in the household. They really did make sure issues were fixed correctly, and were fixed for the long term. I will be calling them next time we have any problems!

Roto-Rooter Plumbing & Water Cleanup

2.6

(13 reviews)

I requested a service to unclog a single, kitchen sink. First, I requested a window of 12-1PM…read moreonline. Then, the business contacted me at 10:45 and said they were available earlier, so I left an appointment to go home, but when I arrived, I received another call that stated that they were running behind. I ended up waiting until 2:50 PM for the technician to come, and then he quoted me $725 for the sink, but generously offered a $75 coupon making my overall cost $650! I declined the service and contacted 2 separate area plumbers. Imagine my surprise when I received 2 quotes for under $300. Don't call this business, shop around and find a local plumber. You will literally save hundreds of dollars.

I called with an emergency leak over the weekend. Someone was at my house within an hour and the…read moreleak was stopped immediately. The price I was quoted was what I paid. Fantastic service, with respectful and courteous workers. Very pleased with the service.

D & D Plumbing Company

4.5

(18 reviews)

Mike came out and snaked for about 45 minutes. He said he could not do anything and we needed to…read moreget someone with a Jeter. And charged me $242.00

Prompt and handled the project as requested. Called back quickly and addressed my needs. Easy to…read morework with and very professional.

Friendly Plumbing

4.4

(66 reviews)

I called Friendly Plumbing and spoke with Eugenia and scheduled Michael to come out and install a…read morenew sump pump today. I also explained that he needed to look at my kitchen faucet. Eugenia called me and asked if Michael could stop by EARLIER than scheduled. I was happy to accommodate that request. Michael is knowledgeable and efficient. He knows time is money. He quickly installed the sump pump and we headed to the kitchen sink. He checked a few things on the faucet and had the matter resolved in a matter of minutes. Great service. Michael is a hard worker and Eugenia is very pleasant on the phone. I highly recommend calling Friendly Plumbing. I have used them for many years and I have always been satisfied with their work.

We've loved using Friendly plumbing in the past, but now two calls with no call back has left us…read moredisappointed. Are they even still in business? If they are too busy, why not a courtesy call to let us know to find someone else. Now we have to find another plumber.

Wade Performance Plumbing

5.0

(1 review)

Amazing plumbers! Did an incredible job replacing pipes, vents, and water heaters in a crazy,…read moretight, convoluted furnace room. Extremely communicative and knowledgeable and did a great job! Every step indicated Joe Wade was focused on a quality outcome that would last a very long time. Highly recommended. Best plumber I know.

Emergency Plumbing

4.9

(91 reviews)

$35,000 DISASTER FROM A SIMPLE CLOGGED TOILET!!!…read more We called "Emergency Plumbing" with a clogged toilet in August 2024. After their plumber visited us, we ended up with THREE ROOMS DESTROYED BY WATER AND SEWAGE, costing $35,000 IN REPAIRS that took SEVERAL MONTHS, and then later getting dropped by our brand new homeowners insurance due to the claim! "Emergency Plumbing" happily took my several hundred dollars in payment for "clearing the clogged toilet". They have offered no recompense for causing our massive loss. But, to their credit, they did say "sorry" a couple times. THE FULL, DISGUSTING, DANGEROUS, SAD STORY: In August 2024 I called about a clogged toilet I couldn't plunge clear. They were able to schedule a plumber for early in the morning. The plumber arrived, and first wanted to see my septic tank. He started to hand dig a bit towards the tank. A minute of digging got nowhere, so he decided to come inside and look at the toilet. He tried an auger to clear the clog, to no avail. So, he asked to see the sewer cleanout. We went to the basement, where things were about to go DANGEROUSLY BAD. We located it above a ceiling tile in the finished basement. He held a up small garbage bag and opened up the cleanout... A FIRE HOSE RIVER OF SEWAGE immediately began to spray out onto him and our finished basement. He panicked and asked for garbage cans / bags to catch the sewage river. My wife brought down some large utility garbage bags. The plumber and I held up and filled about 3-4 large bags of sewage over our heads during the next several minutes before the flow finally stopped and he could cap off the cleanout. He reassured me by saying, "sometimes stuff like this happens". We were both drenched in sewage from head to toe. Some had splashed in my eyes and mouth. He started to hand mop up the large sewage puddle with some paper towels. I told him "don't bother, this all will need a mitigation company". He replied, "all you really need is some soap and water". Ummm no. We dried off, shedded clothes and went back upstairs. The toilet still wouldn't drain, so he said he'd drive back to get the larger auger. He asked if I had any toilets upstairs, and I replied yes. He said "OK, you can use your upstairs toilet and shower, just don't use the clogged one down here". He left and I started to shower. After showering I came back down to the main floor to discover that SHOWER WATER WAS GUSHING OUT OF THE TOILET INTO OUR BATHROOM AND HALLWAY!!! More fun! In the second panic of the day, I tried my best to dam up the NEW RIVER OF WATER now FLOODING my main level hardwood floors. I ran downstairs to see even more water now soaking many ceiling tiles and raining onto the sauna and floor. I called the plumber and the head plumber agreed to come join the fun. He arrived, I explain the scene, and he said "Oh no, he should never have told you to use the fixtures upstairs". Oh no! The first plumber later returned with the larger auger. They managed to clear the clog with it. They did some hand mopping up of the now destroyed first floor powder room, hallway, hall closet, and living room. They asked for a check for several hundred dollars, said sorry for the problems, took my check and left. The next day we opted for a water & sewage mitigation company, rather than the plumber's recommendation of "soap and water". Over the next couple days, my wife and kids truly enjoyed watching the hardwood floors, powder room, drywall, and finished basement get ripped out of the house we had purchased just months before. Then we had four days of loud industrial fans and dehumidifiers to hopefully prevent any mold. Then a few weeks enjoying a half ripped apart house, no working first floor bathroom, rough hardwood cuts, nails, etc. Lots of fun for kids and wives alike. The insurance claim process and reconstruction took place over the next couple months. We had to cancel our Thanksgiving party, as we were still wrapping up the rebuild by then.In the weeks after the plumbing adventure, I texted and called the plumber, hoping to get some recompense for this disaster, maybe cover my insurance deductible, maybe even my money back? We talked on the phone once and I made my case. He didn't offer anything at all. Haven't heard from them since. I would love to avoid going to court and just have them do the right thing, make this right for a family of four whose second half of 2024 was ruined by their work. Does anyone stand by their work anymore? 0 STARS - CANNOT RECOMMEND FOR ANY PLUMBING WORK. Maybe the head plumber is good? But whatever junior plumber they sent to unclog my toilet basically destroyed much of my new house. They were arrived on time and were friendly to talk to, though, tiny bonus points for that. ONE QUARTER OF A STAR

Great same day service ata reasonable price…read more They had good communication too and even told me how to do a Different Job.

Scott Nelson Electric

4.9

(128 reviews)

Ryan and Alan did a great job running Cat 6 cable for my new doorbell! Will definitely give them a…read morecall again for future jobs!

Scott Nelson Electric did an outstanding job upgrading our outdated electric panel and resolving a…read morewiring issue we were experiencing. From start to finish, they were professional, knowledgeable, and genuinely courteous. They took the time to walk us through every step of the process, answered all of our questions clearly, and made sure we understood the work being done. They also went above and beyond to accommodate our schedule when we couldn't plan the service right away; especially impressive considering how busy they are. The work was completed efficiently and with great attention to detail, and they left our home spotless. The price was very reasonable, especially the level of detail they provided. We're very grateful for their excellent service. Highly recommend!

Schafer Brothers Remodeling

3.8

(20 reviews)

We had an amazing experience with Schafer for our kitchen remodel. It was very expensive, but you…read moreget what you pay for and they made the entire process not only painless, but actually pleasant! We didn't have to worry about a thing; if an issue came up (as is normal with this scope of work), it was handled right away. Communication was top notch and we couldn't love the final result more! Because of that, we didn't think twice about contracting them when we wanted our garage painted, the floor epoxied, and a cabinet installed in our dining room. If this had been our first experience, it would have been our last. Frankly, we wouldn't even had made it past the quoting process. Communication was terrible and it took far too long (especially compared to the first project that was MUCH more involved). Erik was our carpenter for the kitchen remodel and is not only top notch at his craft, but is such a genuinely nice person that we requested him for this project. Thank goodness because he saved the day numerous times! He also communicated our issues to Jeff, who jumped right on to fixing whatever he could and trying to make everything right. Everything turned out beautifully (thank you, Erik), but if it hadn't been for the two of them and our previous positive encounter, this would be a two star review.

Schafer Brothers just completed a complete bathroom remodel for us. The whole process went…read moreflawlessly right from the beginning. Amy was our sells rep and helped us through the process and selection of all the materials and choices. Never felt any pressure from her at all. Erick was the lead and did most of the remodeling. His skills were outstanding and he takes pride in his work and customer satisfaction. We added a built in cabinet which opened in the master bedroom and bumped into unused space in a wall in the bathroom. We were quoted a reasonable price and Erik custom built, stained, and installed the unit on site. His skills as a carpenter really shows and my wife is ecstatic with the removable shelves and the new storage space. Thanks to his skills the bathroom came out perfectly. Schafer Brothers are not cheap but the quality of both the work and the processes make the cost worthwhile. We now have a bathroom for my son that will last, that he loves, and my wife has the extra storage space she has been wanting.

Rechel Septic Systems

4.9

(19 reviews)

Weather sub zero, a foot of new snow Rechel Septic Systems drove 30 miles and repaired our 50 yr…read moreold septic system. Kyle and his group were highly recommended and definitely lived up to their reputation - TRUSTWORTHY professional, cost within the researched price range, scheduled the date I requested arrived on time. Their truck did not rip up the yard and plants, most importantly job done! Did I mention I was in a different city .....he sent me photos of the procedure Ten stars for Kyle and Rechel Septic

We've used Rechel before for repairing some really old pipe going from our 1950 house to the…read moreseptic. They've come out to pump twice as well which is fast and convenient, and did a jettison/flushout to help our septic field limp along another year or so. However, our most recent service by them was full septic tank replacement because we had a major failure due to age and location. I was pleasantly surprised by the cost, as every homeowner with a septic system fears the replacement someday. Within 2 weeks they had the plans and permits, and installed the new system in 1 day. Even though it's painful to do a major home repair. Rechel added thousands of dollars of equity to our property and did it in a timely manner and with good service. Highly recommended if you need something done beyond routine pumping too.

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Tarelto N.

10 years ago

Your Plumber fixed what might have been a weekend disaster. I was staying in Crystal Lake for the weekend with some friends, when on the Saturday morning we found water on the basement floor around the water tank. They called up "Your Plumber" and Mike came by on Sunday and pronounced that there was a new water tank needed. On Monday morning he was there bright and early with a helper. They emptied and disconnected the old tank and installed a new one which looked identical in only 20 minutes. I would highly recommend this service to anyone. read more

Patricia R.

10 years ago

I have used "your plumber" for my business for over a year now and I am always satisfied with his work. Mike is always accommodating and will go out of his way to ensure the problem is taking care of. He is great at troubleshooting what is going on and is very fair. I recommend this company for any plumbing needs you may have. Very professional and pricing is reasonable. read more

Mehul T.

13 years ago

not the best plumber i would not recommend at all

Your Plumber - plumbing - Updated July 2026

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Your Plumber - plumbing - Updated July 2026

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3 Your Plumber reviews that are not currently recommended

Why does Yelp recommend reviews?

3 reviews that are not currently recommended

Your Plumber - plumbing - Updated July 2026

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