Always professional, top notch quality care, office staff very professional as well. It will be difficult to find a replacement. I don't know where to look read more

Does anyone have current contact information for Dr. Wong? I'm a former patient and he didn't provide any way to get medical records before shuttering his practice. I need my medical records and don't know who to contact! Yelp is forcing me to give a rating -- he was 5 stars as a optometrist but apparently 0 stars on notifying customers about closing! read more

Terrific practice, highly recommended! Dr Wong is an extremely nice guy, explains things clearly, and answers all questions thoroughly. Can't say enough good about him. His staff are great too. read more

My family and I have been coming here for years since we arrived in town and wouldn't go anywhere else. Dr Wong and his staff (Flolinda and Doug) are the absolute best; warm, welcoming, and friendly who do their utmost to accommodate your needs, get the best deals that your insurance will allow, and go the extra distance to help you out. I cannot recommend them more highly; they epitomize true professionalism and the utmost in service. read more

I have been going to Harlan Wong's for years to get my glasses and am disappointed that they closed. I wish that they had let people know in advance - I would like to know if the warranty on my glasses would be honored by anyone else! read more

Friendly staff, Dr Harlan was very knowledgeable. Very good prices. Convenient location.

I've had glasses made here and all was perfect. I wish they had a wider offering of frames and a group that was more affordable. They do have less expensive frames but not a big variety. Longstanding business and good service. Parking impacted by all the crazy buildings going up downtown but I still trust this place for optical grinding and prescriptions. read more

Great experience. Super nice, very competent, and all the cool gear and gadgets! I'll definitely be back.

I have come here since I was a teenager. The last few years my visits have been less frequent because of Lasik. However, I referred my fiance here and we called about 2 weeks in advance to get a Saturday appt. He's not from Berkeley and was a little skeptical in using different doctors since he goes to San Francisco all the time. His response to me was the staff and doctor was super helpful and friendly! I'm glad I was seen and the process of getting his contacts was easy. I went I myself to pick it up since he usually gets off after they are closed. He will definitely come back. Thanks Dr. Wong! read more

Dr. Wong and his staff are THE BEST! My entire family...my husband and two sons all see Dr. Wong for eye exams and glasses. He is extremely thorough and honest. And Flo always has the latest styles we're looking for. I wouldn't go anywhere else! read more

Harlan Wong, OD - My newest frames in Olive green and my son's Versaces! - Optometrists Near Me - berkeley, California

I've been seeing Dr Wong for probably over 20 years now, and even after relocating to SF, I make a yearly trip over the bridge to get my eyes checked. The whole team is friendly and helpful. Both Doug and Florinda are great at helping choose and recommend frames that are in your budget and fit your face and style preferences and even some that you might not expect to like. It's a great office, all the newest technology to evaluate the health of your eyes. You can't go wrong! read more

I've been going to Dr. Wong for years. The doctor is very thorough and friendly and I've never had a problem there. They usually don't carry eyeglass frames are my style, so very limited brand name or trendy frames. read more

My optometrist retired with the madness of C19. Was on the hunt for a new Dr & found Harlan Wong, OD. Lovely & enjoyable experience. Great chat & easy scheduling. Glad I found a new Dr for my family! read more

So nice!!! So speedy!! No wait!! Dr. Harlan Wong is the BEST optometrist I've ever been to! He's really cool, and nice, and efficient, and holds up an actual conversation with you! 10/10 would recommend Dr. Wong!!!! I didn't take a look at their glasses selection cuz I. Didn't need any, but I went into get fitted for monthly contacts instead of dailies and I thought I'd have to pay hella in copays and all that. Also my copay was only 10 bucks!!! When the year prior I went on campus and they had someone who was still training do the exam and charged me like 50 bucks and too twice as long! There is also parking in the surrounding area and the other employees that work there are nice too~ read more

Dr. Wong and all the staff are all extremely nice and pleasant, and it was a great experience to visit. The newer and more advanced tests were all much less unpleasant than the traditional eye tests (no air puffs and nasty eye dilation fluid). And I genuinely enjoyed my conversation with Dr. Wong. I'll definitely be back next year! read more

This is my first time ever seeing an eye doctor and I had a great experience. Dr. Wong was very knowledgeable and perceptive and the women who work here spent a lot of time helping me pick out my first pair of frames; they were super friendly and went out of their way to help me find a great pair of glasses! read more

The entire staff here is wonderful. They're super helpful. Always a good experience. Highly recommend.

Dr. Wong and staff are wonderful! Always very thorough, knowledgeable, and helpful! Highly recommended!

Dr. Wong's is the best. The place doesn't look fancy, but they have an excellent selection of attractive frames in a wide variety of price ranges. Dr. Wong does a careful and thoughtful exam. The service is amazing. Florinda and John are amazing and help you maximize the use of insurance coverage and guarantees and really know how to keep people's out-of-pocket costs down while getting you a great final product. We are a family of four who all use glasses and we've been so happy with their services since we found them a decade ago. When we occasionally strayed to "find something cheaper" or fell for a pair of frames in a different window it has almost always been a much less satisfactory experience. So we are sticking with Dr. Wong. read more

I'd like to qualify my one star. It isn't for Dr. Wong who I think is excellent, but for the two people who staff the front. The man is rude and dismissive - doesn't care at all about customers or 'customer service'. The woman who measures for lenses did a bad job and the lenses have never been correct. The center of my eyes were mis-measured so the bi focal aspect is way off. I have not been well since going there (not from them) and didn't think it was the measurements that were at fault - found out by going to get another opinion. Suffice it to say no empathy or way to help from the man who I spoke to at Dr. Wongs - he could care less and was obvious about it. So much for customer service. read more

Very friendly staff and very knowledgeable optometrist. He was able to quickly evaluate my eyes and later adjust my prescription without issue. Also, he's just a cool dude and fun to talk with! Parking is impossible--that's my only complaint. read more

These people are constant and kind. As a high scip girl I had to look around to find satisfaction and it's here.

Dr Wong is a fantastic UC-Berkeley trained optometrist with the latest computer-driven examination equipment as well as an old school approach to thinking around complex eye issues. He is very thorough and tremendously personable. His staff is also fantastic and the only reason I give them 4 stars is that they are so busy that they are a bit distracted and this makes them less than precisely detail oriented, which I value in opticians. Nevertheless, they are extremely nice, super willing to rectify any mistakes, and price friendly. Just make sure to give them super precise instructions. read more

The only doctor who gets my prescriptions accurately! I've been to three other optometrists only to come back to Dr. Wong. You have a lifetime customer. read more

This review is for the discerning customer who is looking for great customer service and prefers a more retail orientated experience. +3 Doctors Harlan is a good efficient doctor. It's an eye exam nothing crazy. +0 Retail experience - It's a standard doctor's office they are just checking boxes in terms of the retail experience. If you are not discerning then it should work for you. But if you are then search elsewhere. Especially if you view glasses as fashion. If you have a high prescription and VSP insurance,I would not recommend buying glasses here. Wanted to like it, but after you get the lighter lenses - they offered a 1.67, there was no mention of 1.74 lenses. - it came out to ~230, excluding exam cost. You're better off at a big retailer if you are price sensitive. Or online retailer if you are looking for more frame selection and competitive pricing. Get your PD measured and shop elsewhere. Overall not a bad, experience, just not a great experience. Why settle? read more

Helpful, friendly, and pleasant office. Dr. Wong has an excellent demeanor, as do the rest of the staff.

Everyone here is so helpful and friendly! My eye exam was thorough and on time. Can't ask for more, it's the best eye exam experience I've had. read more

I've had a rough ride the last couple of years. Cancer was causing blindness and much more BUT all is better ... and with me the whole time has been Harlan and his great staff. The practice is a Berkeley institution, doesn't really need anybody's spin ... they've earned their chops. My experience is that they are also pro's handling all of my insurance stuff. I posted a quick pic of the glasses I picked up today. cb read more

Harlan Wong, OD - New Glasses - Optometrists Near Me - berkeley, California

I'd give ten stars if I could. Front desk is always friendly, doctor is always friendly, appointment is always QUICK but not rushed and starts on time, and price cannot be beat! Extra bonus: they allowed me to bring my dog in instead of her waiting in the car! I am VERY picky yet Dr. Harlan's office has never disappointed. Thank you Dr. Harlan and staff for taking such great care of us! Kelly and Sophie dog read more

I've been coming here since I was an undergrad in the mid-90s. I love this place! Great service and exams. Definitely recommend! Everyone is super friendly read more

It's a pretty awesome place, staff is super nice and they helped my find my favorite pair of glasses. read more

Harlan Wong, OD - Interior - Optometrists Near Me - berkeley, California

Wonderful customer service!!! I happen to be next door at triple Rock with my husband and I was in desperate need of repair for my sunglasses and we noticed this shop and went in and the people there, the young woman was so wonderful inviting, helpful, calming, and I can't say enough about how grateful I am that she helped fix my sunglasses that had a broken hinge and it was 10 minutes before closing and she didn't even mind, we reminisced about Berkeley and the olden days and I can't tell you how surprised I was when she wouldn't even accept a donation or payment for the wonderful work she did for my sunglasses!!!! Please go to this place, they're wonderful, decent and have old time values of good service with a smile!!! read more

Good grief. I just realized I have been a client of Dr. Wong for 18 years, from eyeglasses to contact lenses and back to eyeglasses. Dr. Wong and his staff have been terrific. They are highly competent, patient, very good at answering questions and explaining optical issues. I have always felt welcome. They always give me plenty of time to decide what I want. They are great at explaining insurance options (mine is VSP). They go out of their way to correct any problem that has occurred (e.g. old lenses not fitting new frames). The quality of their service is excellent. The glasses are of high quality and prepared quickly. I have always been able to find a frame within my price range (low price) easily with their help. I look forward to my appointments and what is new with everyone. I recommend very highly. read more

Wonderful experience! The best-catered service with dedicated time and recommendations that I have received. The people at Harlan Wong are excellent! read more

Dr. Wong is good at the Exam part of it. I would however suggest you buy your glasses elsewhere. Usually I just get a script from them and purchase my glasses at a Walmart that's closer to where I live. This time I saw a pair I liked and bought there. Keep in mind this location is about 20 min drive from where I live but like I said earlier the MD himself is good. Eyeglasses came back and somethings off. Called Office and had to come back for Re-Exam. Rx changed and left glasses for new lenses. Now wait for them. So to finally collect my glasses that hopefully will be ok this will be trip # 4 to this location where parking is not easy/$3 per hour at a meter. You cannot get a refund on the glasses only like for like or something. Walmart has always given me a satisfaction guarantee - don't like them for any reason return for full refund. My wife has taken that option before and because of it we always go back. My mistake. In short get your Eye Exam with Dr. Wong, for glasses shop elsewhere. One other issue, wife reminds me last year she got her script and tried to purchase elsewhere, only to be told there was a hold on the insurance benefits. Called the insurance who said Dr Wong's office had a hold on her eyewear benefits to indicate she was purchasing glasses from them even though she made it clear during the exam that she was purchasing closer to home. Had to call Dr Wong's office to request they release the hold so that she could use the insurance. read more

I so love this place! It's not a super fancy dr office but has everything you need dr wise. The frame selection is great, although they don't have many sunglasses. The best thing ever is the support and love of the front office folks.... they are totally cool and completely honest when you ask for suggestions. They make trying on 5 million frames till you find the right pair so much fun! I have gotten the best frames from here and get so many compliments. Thanx so much !!!! read more

Found Harlan Wong's office on Yelp (thanks, all). Great location and quick! I just needed an eye check up and I was in and out in 30 minutes. Got through the basic eye exam ("click this button when you see this thing, okgo") in 10 minutes and then spent about 15 minutes with Dr. Wong. Super friendly, explained what he was doing and why and told me what to do. His shop is both a medical facility and a, well, shop, so if you need frames/glasses and an eye exam, this is your place. Nice folks, quick, straightforward. The good: fast and great service. The bad: their patient history forms are a little out of date. "Do you have health insurance?" "Yes." No space for what kind or name. read more

Dr. Wong is wonderful. I had an eye emergency over the weekend and left a message on his emergency line. He called me back within five minutes, talked me through it, and saw me first thing Monday morning. I have seen him for regular visits as well and he's been thorough, patient and really nice. Even my teenage daughter, who didn't want to have her eyes checked, thought he was great. Thanks, Dr. Wong. read more

I went to Dr. Wong for an eye exam. He was very nice and prompt. The office is clean and welcoming. I'm impressed with their staff for their excellent customer service. Overall, a great experience! I will continue to go to Dr. Wong for any future eye exams. I would totally recommend this place to my friends or anyone needing an optometrist in the Berkeley area! read more

In, out, and done! Needed to get my eyes checked out really quickly. Got a next day appointment (everywhere else was booked at least 2 weeks out)! The assistant was a little annoyed when I didn't know who my insurance carrier was (my fault really!) but was very helpful finding out that I did have insurance that they accepted. Why not 5 stars? At no point in time did anyone explain what the tests were and what they were doing. I don't mind and just wanted in and out. Why not 3 stars?: Didn't pressure me in to buying anything! even had a form that had me agreeing to the extra charge for a screening or waving the screening. (other places I have been sort of twist my arm to get me to walk out with a pair of glasses or get contacts). read more