Nathan came out and had our broken shower fixed within the hour. He is very knowledgeable at what…read morehe does. Thank you for sending such a great employee out to us

The owner Aaron contacted me through Yelp to reply to my review. We spoke and he gave me several…read morepersonal reasons they muffed the job. That did not excuse the work or the misdiagnosis, which is why this is not a solid 5 star review. He offered to refund the detailed inspection charge to satisfy me and I agreed. He told me that he would send me a check I asked if he had the address he said yes. I really thought I could give him a positive follow-up for making things right and here we are a month later and I have received the check. He also refunded the charge for what they did fix as part of a good faith gesture which I appreciate very much. The reasons for changing the review to 4 stars are clearly about the integrity of Aaron the owner of Anchor Plumbing. First, not to go into personal details, he shared the reasons he was not available to his team during the repair visit. If he had been available I am positive we would have achieved a much better result. Emergencies are just that. It doesn't excuse the issue. What it does is more important. A small business owner who even looks at the Yelp reviews I have been publishing these many years is reassuring. Especially when we are looking for tradesmen who come into our homes. The fact that Aaron took full responsibility and followed through is gratifying to me and for anyone reading this you can be sure this business stands by their work and they do not ghost their customers when things go sideways Thank you Anchor Plumbing. Excellence in customer service cannot be taught easily many business owners either don't know its importance or they just don't care. Anchor Plumbing is a generational business founded by Aaron's grandfather and passed to his father and now to himself. I am quite sure he learned the value of excellence in customer service before he could hold a wrench. JCG

Had two toliets totalling blocked. Brad and his helpers came out within 4 hours, ran his camera…read morethrough the cleanout to find the problem, which was several pieces of the plastic piping, but he said the drain wasn't broken, probably some debris left from construction that finally worked lose (30 years ago). He believes he pushed them through to the sewer connection. Charge for this was $175, which I thought was VERY reasonable, and he gave me a 10% militry discount, and a 30 day warranty. He said keep an eye on it, and if it happens again we might have to tunnel under the house to the spot where the debris was. It is so AWESOME to discover someone that does a good job, and charge a reasonable price, and was personable.

Super fast response. Super fast to come to the property. Fixed the problem quickly. Affordable…read morepricing. Very happy with the service.

Amazing from start to finish. Excellent communication, follow up and responses very timely to each…read morequestion. Install was very neat , and didn't take much time. Overall Travis and team are awesome and we are enjoying our system.

Travis and his team installed the Puronics Defender system for whole house water softening and…read morechloramine filtration as well as a kitchen reverse osmosis unit with mineral fortification at my sink and fridge. Having had Puronics equipment successfully improve the water quality at my previous home in Laguna Niguel, CA where hardness is more than double that of Keller, TX and the municipal water often smelled of chlorine that my pets wouldn't drink, I sought out Clear Water Rescue because they are a Puronics dealer. Travis and his installer were timely and friendly in their communication and the price was fair. The system has been in for about a year and any issues with hardness and taste have been resolved. I'd recommend Travis and Clear Water Rescue.

They didn't respond to our request. Not usual from them but very disappointed. Had to call…read moreanother company

Highly recommend. Called and explained an issue we were having with the well and they set up a…read moreservice call the next day. Josiah called me prior to coming out and arrived right on schedule. After looking over the equipment, he suggested a couple different options so we decided on what we felt we needed. Josiah had the part on his truck, said he had time and could do it today if we liked, which we did. Half an hour later, he was finished. Tested everything before he left, answered all my questions and even replace a pressure gauge that wasn't working. Just excellent customer service all around!

No one is perfect, but this local TX company is the best at what it does. Install a solid water…read morepurification system under your kitchen sink, changing the filters once a year. From me, they earn a solid B+. Note: in the DFW, there ARE no "A's".

Before calling JBC Water Treatment, I researched other companies offering water treatment services…read more Based on reviews & pricing JBC was the best option. An option I do not regret. They were responsive when I called, they did a follow up afterwards & the pricing cannot be beat. Marvin explained the system & its process; he was awesome, he cleaned each area where he worked & was very detailed. I would highly recommend JBC Water Treatment.

So I'm an avid DIY'er because I'm never really happy on how the job is done by just a…read morerun-of-the-mill tradesmen. I'm hooked on Mike Holmes of "Holmes on Homes" & his adage: "if you're going to do it?, do it right the first time" & Matt Risinger Future proofing forward-thinking Belt-&-Suspenders type of forethought & penchant for "doing" things. Did A DIY install of a Rinnai 199iN tankless water heater at our home. Plumbed in an A.O. Smith whole house pre-& post filters along with a A.O. Smith resin pellet water softener & whole house filter. Nice clean sealed closet in the middle of the duplex off to the side of the kitchen pantry closet. Ran into some issues after 4 years with it not lighting the burner (code 11) I think it was stating that the burners were not lighting. I did the usual maintenance flame rods cleaned then replace them with new, water inlet filters, water saver restrictions took those out in each of the POS water outlets. I still had a warranty on this appliance so I contacted Home Depot where I bought it from & they directed me to contact Tioga Plumbing. 817 phone# (I'm in the 214 area) so I wasn't sure whether they would extend their service area into the Dallas area, but they were not only kind on accommodating the request, but they actually showed up the next day. Kaison the Tioga-Tech Spent 2 hours going over everything with Tech Support on the phone - unbeknownst to me It was actually Rinnai Tech Support. Tioga plumbing & Kaison didn't fix it that day, but they did identify the cause & requested that RINNAI step up & Warranty cover the part which they said that they would. Just waiting on the part to be delivered before I call them back again to change out the gas valve. Apparently, it has an electromagnetic servo-valve that can go faulty. I usually use Medley HVAC who have recently adding Plumbing as their service portfolio however, I'm going to concentrate solely on using Tioga Plumbing from now on. Both CO's are excellent in not only their customer service delivery, but their attitude all things respectfully considered with Tyoga asking me if that once the part was delivered, I could choose to install it myself or just call them back & they would be happy to do it - they gave me a quote that was 1/2 of what I was expecting it to be. Yeah, I'll be calling them back!!.

I had an outstanding experience with Tioga Plumbing. They arrived early, and the pricing was…read morereasonable. Eric, the master plumber, was knowledgeable and walked us through the entire process and what we could expect. We will definitely be using Tioga Plumbing for any future needs.

Janet Weatherford My…read morehusband bought a disposal online He could not get the thing to go in. He's replaced our disposal before, with no problems. We found Joe on Google It's Sunday morning Joe answered the call in a timely manner He came out replaced it. Very polite man Our cat enjoyed seeing him Prompt got the job done in a efficiently time.

Great communication before and after the appointment. Job was done with no issue. My only…read morereservation was not being told that the spout diverter was an issue as well and would be another charge. Overall pleased with the fast repair and will call again.

I highly recommend Lucky's Backflow & Plumbing! Their customer service and experienced plumbers are…read moresecond to none!

I purchased my property last year around this time, and from my first contact with Lucky's for…read morebackflow testing until now has been great! They are accommodating and scheduling with them is a breeze. Not only do they thoroughly communicate with their customers via email, text and/or phone call, your preference, they have great customer service as well. I was able to greet my technicians today and they were both very informative and offered solutions to properly winterize my unit and supplied me with additional business information and savings on possible future plumbing and backflow needs, which I appreciate. The other things is that they are on their game! Not only was the service quick and easy, they sent a reminder with a picture of the technician which is a great safety precaution. By the time I came back outside, they already had the paperwork filed/sent to the city and even emailed me a copy before they even left my property. Now if that isn't service, I don't know a thing! Thanks Lucky's BPS, your service does not go unnoticed!