I went there to get my wedding invites and while I did pick some out there and wind up purchasing them I was not happy with the customer service. While we were seated at a table picking out invites, an obnoxious woman came in harried and loud and she needed emergency fast invites for her kids bd party and we were asked to get up and stand for the remainder of our visit and let her sit because she comes in all the time and is a repeat customer. Despite this, we still bought invites from them which I regret. We had quite a few with misspelled names, their fault. And I was told I would have to pay for re prints even though they messed up. They capitalized incorrect letters in some hyphenated last names and told me the way I had it was wrong. Also when I went to pick up the final products the lady at the register was cold and rude and I was so happy to pick up my invites and was just admiring them and she kept saying hello that's $250 balance. You have to pay now, you can't come back and pay it later. She was so grumpy and rude and I wasn't running out on the balance I was just taking a split second to admire the invites. If I could give half a star on customer service I would. The shop owner said it's a fake review. Well let me add in a pic of my invites then. Maybe that will help her remember because this did happen and I would never set foot in that store again. But nice try. read more

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Yelp removed my original post because I didn't make it clear that I had first hand experience with them. I had actually gone there years ago to pick up our wedding invitations along with my wife. I think that being in the store counts as first hand... I even met Linda. When I met her 4 years ago, she seems a little distant and nonchalant, as if she had better things to do than deal with customers. Don't get me wrong, her design skills are pretty top notch, its her customer service skills that are her downfall. Some people have better customer service skills, while others are better at producing... My sister in law decided to use them for their wedding invitations, because we used them. She liked what she saw, but knew that the service wasn't that great. She was able to get what she needed done, in the time frame it needed to be done so she didn't mind. When she picked up her stuff, Linda was decently rude to her, so since my sister in law doesn't yelp, my wife did it for her. Low and behold, Linda calls my wife and here is the part of the review that yelp removed: Ha! Someone named Linda called my wife from this store, left a voicemail asking her to take off the review. A little creepy that a business goes through their records from 2 years ago to beg to have a complaint taken off. Maybe their high prices explain their snootiness? What do they think they are, a high end steakhouse??? lol! Hi Linda, neither my wife nor I will be taking down our reviews. Instead of begging us to take them down, how about you improve customer service instead? Can we give them 0 stars? Please go elsewhere for your stationary needs. So now hopefully being in the store and buying stuff counts as first hand experience... read more

We had a wonderful experience working with Sharon from You're so invited. We ordered customized wedding invitations and escort table cards and personalized thank you cards to send to our guests after the wedding. Barbara is also very nice at their store. Their store is not far from NYC where we live (40 min and you only need to go there twice- to choose your invitation + pick them up in person or they can ship them to you for extra fee) The invitations/escort cards we ordered were reasonably priced for how high quality they are. Our wedding invitations came out exactly how we had hoped for, they were elegant and simple, which is very much our style and what we wanted. Everyone loved them as much as we did! The escort cards and thank you cards were also elegant and beautiful. Everything matched with our invitations, the paper color, font, style etc. We will be referring this vendor to our friends and family in the future. My mother will use them again for my sister's wedding in the future as well. You won't be disappointed, in fact you will be very satisfied with this vendor. Just make sure you give yourself 2.5 months prior to when you want to send them out. So meet with them 2.5 before you ship our your invites. There is a whole process that goes into making wedding invites, and you want to make sure you get it right and that you are not rushed! Thank you x10000 for being a reliable vendor who we enjoyed working with. Thank you for bringing our vision to life! read more

Sharon and You're So Invited was the highlight of my wedding planning, and made my incredibly chaotic bride-to-be life, much easier! Over the course of several months, Sharon helped me every step of the way with the paper goods for my wedding. Beginning with our gorgeous wedding invitations, Sharon printed the return addresses and the addresses of the guests, which saved us a lot of time. She also included a list to track RSVPs on, with a system for numbering the reply cards in case we received one that didn't have a name. For our wedding, Sharon created Church Programs, Seating Cards and Menu Cards, each exactly how I envisioned (sometimes even better)! Sharon also helped us with our favors--creating mini tags for wine bottle favors that we were giving out, and also mini Italian flower confetti favors. Throughout the whole process, Sharon and You're So Invited were thorough, kind, extremely helpful, creative, had fast turnarounds AND produced fantastic work. When you are planning your wedding, there is really nothing more that you can ask for! Thank you again, Sharon and You're So Invited! read more

I went to You're so invited to browse for wedding invitations and just felt in love with so many beautiful invitation options they had! I told Sharon my budget and she worked with me. She walked me through the whole process, helping me with the wording and details of my invitations and was very patient with me with my questions and concerns. I told her what I wanted and she polished the finishing work doing an amazing job for me! You're so invited does an excellent job, friendly and nice staff! Thank you for my wedding invitations! read more

It is interesting that so many reviews mention attitudes and feeling belittled. You should probably put it on your website that walk-ins for your invitation service are NOT welcome and to proceed with caution if you do not have an appointment. Your website makes you seem so casual and breezy "just come to chat" .. so I thought that's what I was doing, just browsing invitations to get an initial idea of what I liked. Nope, not allowed. Threw the place into a tizzy as if you have never encountered a walk-in before. I was made to feel beyond unimportant, a nuisance, while met with sighs. This is not a way to attract new business or customers, especially in an over-saturated area for such services. What a shame. I'll take my business elsewhere to someone who actually wants it, or to someone who at least pretends to care about my wedding day. read more

An establishment such as this should represent the cheeriness and excitement that their name suggests! I walked in hoping to order invitations for my childs event. It was not terribly busy and even though two women were working they did not acknowledge me with a minimal "hello". The older Woman who finally looked at me literally asked "Yes?" I was stunned. She could not even muster a "can I help you."? I politely explained my needs - she brought out some buckets of invite samples and said "here". I was there long enough to watch how they treated other women walking in. It's not that they don't have people skills. I was there long enough to watch them cater and act QUITE friendly to certain people. My heart sank. SHAME ON YOU "SO INVITED." SHAME ON YOU read more

You're So Invited was mine and my husbands go to place for gifts. After the way I was treated today by the older woman with the red hair and glasses we will no longer be customers. They always gift wrapped everything in a clear bag and when I asked for it to be wrapped that way because that's what the gift warranted the woman told me they aren't offering gift wrap on sale items. When I offered to pay for the clear bag she flipped a switch and was rude and dismissive and refused to give it to me. She basically said you can buy this red gift bag or take it home and wrap it yourself. I almost threw it all down on the counter and walked out but I did not want to cause a scene being there were a few other customers in the store. The young teenage girl that works there was SUPER sweet and helpful. It's a shame because we shop there very often and have referred many others to the store as well. read more

Linda and Sharon go above and beyond to provide exceptional customer service and exquisite product. During crisis conditions, they remained available and responsive. Their steadfast support of the areas where they do business is reflected in their generosity and commitment to our community members. You're So Invited has been and will continue to be our longtime personal design and printing destination for announcements and special occasions. read more

They made the wedding invitation process totally stress free! They have a beautiful selection of quality invitations. They also printed the addresses for the envelopes which came out perfect. We are very pleased with our finished product. Thank you, Thank you!! read more

I came in the store looking for a gift. I loved the selection of bracelets and necklaces. All the staff were friendly and helpful. I like this store and will definitely go back. read more

Sharon and the girls here are amazing! I not only got my wedding invites here but they help me with other little show stopping pieces for my big day to be extra special! Everyone should see if they have what you are looking for because they will make sure it is perfect. read more

What a lovely shop! I've passed it many times, but went in for the first time today. Don't be fooled by the shop's name - they have far more than invitations to offer. Lovely gifts, jewelry, etc - and most importantly, a very friendly and helpful staff. I came in to buy a specific gift, which the staff were more than happy to help me select. With great inventory and reasonable prices, I will definitely be back for Chanukah and Christmas shopping. Added bonus for folks who work late: they participate in Westwood's late-hours-Thursday - open until 8. read more

Love this place for gifts AND custom invitations! My Save the Dates were EXCEPTIONAL and the entire process was incredibly enjoyable. Sharon and all of the women were so helpful. They answered every question I had and even offered some great stylistic tips. Such a wonderful selection of invitations... much more than a chain paper store. I can't wait to do my wedding invitations with them soon! 100% recommend! read more

Wow! What a wonderful experience! We had initially gone to The Write Occassion in Wyckoff, and ordered our wedding invitations. We had a horrible experience. We then discovered that we needed 25 more, and had no intentions of returning. We decided to come to You're So Invited, and what a difference!! They were so kind, accommodating, and knowledgeable. They squeezed us in at the last minute, and stayed past closing to ensure that we were satisfied with our choices. In addition, they helped us to find the best options for our budget, and gave us a prompt turnaround time. All I can say is thank you!!! I wish I had gone to them from the very beginning! read more

I agree with no people skills and nasty stuck-up attitude, I have given this store a few chances hoping to be treated better the next time but unfortunately not the case. read more

RUDE OWNERS!!! My fiancé and I are in the midst of planning a last minute wedding. We reached out to 'You're so invited' to simply have our invitations sized and printed on nice, higher quality stationary, as opposed to printing and mailing them ourselves. We literally created the entire invitation ourselves: fonts, small picture, literally EVERYTHING!! All they had to do was size it to fit on the paper we had picked. 40 invitations for $160. Fine no problem. Here is where the issue came. First, my fiancé had a negative experience at the store. She explained to me that the person she was working with was courteous and helpful, BUT the owners (or at least the individuals she assumed to be the owners) were very rude. They were in a hurry apparently getting ready for a benefit for St. Joe's Children's Hospital later that evening. Coincidentally, my mother was also in attendance of said event. My mother introduced herself and explained that she and her future daughter-in-law (my fiancé') spent some time in their store earlier that day. After a brief exchange, my mother walked away and overhead one person say, "That's the one who did IT backwards." The only thing I can assume that this person was referring to was the fact that MY FIANCE' AND I ALREADY HAVE A CHILD, who was in the store with my fiancé'. We did IT backwards meaning have a baby THEN getting married. Well who in the hell are these self-righteous clowns to pass judgment on anyone let alone A CUSTOMER spending money in their store and a total stranger whom they know ZERO about? I have never in my entire life written a negative review like this. But I was so disheartened by the miserable attitudes of individuals who sit on their ivory towers casting stones. You are pathetic! I will NEVER recommend this store to anyone as result of these events. Worst of luck to you and your store going forward. read more

I needed an urgent special order hand out cards for an Anniversary celebration and I am so glad I found You're so invited in Westwood. The staff is so so welcoming and willing to help you with a smile. I was so happy with the way my order was handled , not to mention that they did a fantastic job too. Thank you You're so invited!!! read more

This place is definitely worthy of high praise. Linda helped me design an invitation for my daughter's Bat Mitzvah. What a beautiful incredible invitation! She has patience and is an extreme pleasure to work with. I am not the most organized person given my busy schedule. She helped me every step of the way and always with a smile!!! This business is a pleasure to deal with. Super efficient and goes beyond what one would expect! I have been so happy with everything this store has helped me with. read more

I would not recommend this place at all for designing and printing up your party invitations. Many mistakes, communication not clear, and the owner is judgmental, speaking with disrespect to and about customers. The prices are no bargain either. read more

Extremely helpful owners! I picked out invites here, but didn't love the proofs. They sat down with me and helped me pick out new invites that I LOVE. Fast and efficient, I definitely recommend! read more