5 stars. Check in…read morewas smooth & friendly. (2nd time here) Slow and quiet on a Friday evening. I booked online, same day with a 2 hour notice. My neck and back had been bothering me for 2 weeks. Stress related. To get in on such short notice was impressive and such a relief! I booked an hour long deep tissue Thai massage ($60 + $25 essential oils) added a reset to focus on a few problem areas ($30) I had the incredible Owen. He briefly reviewed my listed problem areas (noted on the paper they give you at check in) to diving right in. He offered gentle check ins on pressure/temp throughout massage & provided guidance on when to breathe. Hot stones, essential oils, stretching, breathing all were to be expected. Owen dug in and released a lot of tension and pressure. Knots ironed out. Will most certainly come back again. **punch card - go so many times and get a free massage!

Horrible experience. I thought massage therapists had to go through a 4 year program at an…read moreaccredited university? If so, why is it none of the therapists speak English? Not even basic English! Place looks nice but you are putting your health in The hands of people that cannot speak English which means they never got licensed in NY. Your call, roll the dice. Good luck

I was visiting Syracuse from Silicon Valley and decided to try Fresh out for a manicure. I'm so…read moreglad I did! Everyone there was more friendly than any nail tech I've ever experienced in CA and the manicure was excellent and reasonably priced. The salon is in a cool converted home and truly seems part of the neighborhood. It smelled delicious inside - I never got even a whiff of that usual antiseptic strong nail spa smell. I needed acrylic nails removed and was dreading the usual discomfort and rough treatment of having them chipped and drilled off. Instead they were gently removed and my nails beneath were preserved. I'm embarrassed that I cannot remember the nail tech's name but she was amazing. She suggested a dip manicure and they had lots of great colors to choose from. The experience was completed with a wonderful house made gingerbread hand scrub and lotion. I left with awesome nails and also bought a tub of the gingerbread lotion. Thank you Fresh Nail Lounge & Spa!

Beautiful and relaxing atmosphere!…read more The Nail techs are excellent! They give the best facials and Massages!

I've been coming here for years and am always so happy with the outcome of my nails. The owners are…read moresuper nice and everyone pitches in to take care of each customer- I love the teamwork. I've been with Cherry the whole time and absolutely love her- sadly I never take photos of my nails but I included the chrome ones she's done for me over the years! Prices are very fair. Would definitely recommend BOOKING AHEAD OF TIME, they are typically too busy for walk-ins.

I have been coming here for years, but lately there are some issues I'm concerned with. #1: There…read moreare NO perks for being a loyal customer. Never any coupons, deals for however many times you go there, etc. The best seems to be to save a couple of dollars by paying cash over credit/debit card. It would be nice to feel appreciated and have some sort of reward or coupon program, given how large the business has grown to. #2: Lately, it seems that the nail techs are too busy to sanitize their tools in between customers. I really have no desire to catch anything from non-sanitized clippers, cuticle trimmers, or nail files. I would LOVE to see the techs opening sanitized tools in front of me while I'm there, so I know they're using clean stuff during my session. #3: I'm not sure if it's the tool or the techs, but I am so sick of my fingers getting cut up by the edges of the nail files! Like a papercut but deeper and it stings!! #4: Not everyone is trained equally. Some techs refuse to learn simple new techniques. It could be because they are over-worked and always busy. I also don't think each person does the dip manicure or the cat-eye manicure the same way - which way is the right way? It's different every time, it seems, and some techs' manicures definitely have better staying power and durability than others'. Overall, I find that this is a pretty good value for what you get, most of the techs do a good job, and I love that cat-eye dip is now being offered, but I'm just starting to question what's going on here. Are the workers too busy and stressed? Do they need more time in between clients?

Tara started highlighting my hair in fall of 2023. I was new to highlights and did not question her…read moretechniques. Come summer of '24 and I am seeing a lot of breakage and dryness. Tara said it was due to wearing my hair in a pony. Nope. She was taking the bleach and going all the way to the ends. Every time. Picture shown was my results after the last time she highlighted it. I sent her a text with this picture. Tara responded that she would reach back out to me when she was back from vacation. Never heard from her again. I should have never allowed her to do my hair "hung over" as she said she was when I walked in the morning of this appt. Her laziness ruined my hair and she was too much of a coward to contact me like she said she would. Stay far away.

I have been here twice in the last year. As far as haircuts go, that isn't often. But I can…read moreguarantee the only reason it has only been twice is because I live in Florida. I have had awful luck in that state with haircuts. This place was recommended by my aunt- and I am SO glad I listened! I went to Brittany last summer to try a new style that I was nervous about- and she did fantastic! She even came in early to fit me in before I went home to Florida. A few months later I went to a salon in Orlando for a trim and they butchered my hair. I haven't had anyone touch it since until today when I was visiting family and Brittany was able to fit me into her day. I could cry I am so happy! It took about six months for my hair to grow back in (the FL stylist cut it that short via multiple mess ups) and she was able to fix it for me. She not only knows what she is doing, but she knows what is flattering for you personally. So important when it comes to a hair stylist! The atmosphere is welcoming and you can tell they really care about their clients. If I could get them to move to Orlando, that would be awesome! But until I find someone I can trust there- my haircuts will wait for trips to Syracuse I love this place (and Brittany!) that much.

Thank you Hairnoia for the most amazing welcome..from the beginning I felt right at home in the…read moresalon. The professional proprietor was the first to greet me with his smile and handsome very well groomed and stately mustache. Then after a short wait the very talented and delightful Caitlin carefully consulted me about my desired look before she dutifully like a gentle hair GURU..cut my hair to make me feel, look, and radiate again! I felt revitalized, almost as if the cut made me feel brand new! Thank you for the power cut QUEEN! I recommend completely.

Sorry Yelp engineering team-- I think that 5 stars might not be enough for Hairanoia…read more I was lucky enough to be able to schedule an appointment last minute, presumably due to a cancellation. Note that many of the stylists, especially the owner Michael, tend to book out for months. The online booking system was super simple to navigate, and gave me text updates. My appointment was in the evening, which in itself is a major plus. About an hour before my scheduled time, Michael called me and told me he could accommodate me 45 minutes earlier, which was a major plus. The shop was popping when I arrived-- phones ringing, customers popping in, even though it was the evening. The decor is really charming. Lots of interesting artwork and knick-knacks to catch the eye. When Michael asked, "what are we doing today?" I told him the color I wanted and he took the reins from there, which I appreciated, because I'm not the kind of person who goes to salons very often. Later in the appointment, he also asked if he could do a certain cut he thought would look good, and I said "go for it." I'm not the kind of client that has a specific vision in mind so I'm grateful when stylists use their expertise (but ask you.) Also, Michael explained that the dye he chose was less damaging and would be better suited for my hair, and he also recommended a few other products I should use. Some salons color your hair before they cut it, but I had a lot coming off, so Michael did a quick trim first. He cut it so quickly, I didn't even notice that my hair was suddenly 3-4 inches shorter until I glanced behind me and saw the floor littered with my split ends. Seriously, think this man might be some kind of ninja. When it came time to process the color, Michael asked me if I wanted to sit outside. This was the most unexpected delight of the evening. It turns out, they set up a little outdoor area with gravel, chairs, shade umbrellas, and even a fountain to work with COVID restrictions last year, and decided to bring it back this year. This was such a lovely surprise, and made for an unparalleled hair appointment experience. I don't get outside as much as I'd like to, so I appreciated getting a minute to sit in the sun. Granted, the neighbors were playing loud music so it was not perhaps quite as serene as expected, but I didn't mind so much. Throughout the visit Michael was very nice, as was the rest of the staff. My hair came out nice and the price was very reasonable. In fact, it was like reverse sticker shock-- I was actually surprised at how inexpensive it was. As someone with long hair, I tend to get charged more for these services-- I think because most stylists tend to do color first. Both the inside and outside areas of the salon were beautiful. Definitely recommend this one-- especially in the warm months when you can catch a little sunshine while your hair sets!

Amanda did a wonderful job of fixing my last haircut, which was very uneven and poorly cut. She…read moretook her time to blend my thick, wavy hair and even up all of the layers and edges. The highlights also look amazing. I appreciated the extra time she took to blow out my hair to make sure it lay properly and was cut well. I will definitely be going back.

Today was my second time here and once again I absolutely recommend this place! Emily does such an…read moreamazing job and she's incredibly friendly and welcoming. I just went in for a cut today and this was the first time where I walked away feeling like a star (just from a cut!). I feel so refreshed and so much better about myself. She's a rockstar and is my forever go-to.

My first time getting professionally waxed couldn't have been a better experience coming here! Lani…read morewas my aesthetician and she was so awesome!! Lani was there to greet me and take me to her room the second I walked in and had music playing which really helped distract my nerves! I came in for a brazilian wax a bit nervous and unsure what to expect, both experience wise and pain level. Lani was so kind, calm, quick and reassuring that it didn't even hurt. I couldn't be happier with my results and would definitely come back in 4-6 weeks to keep up with my waxing. I was expecting to be screaming and crying in pain but it was about 2/10 pain level and no negative after effects, just smooth as ever!

Absolutely recommend this business! I had an appointment for a half leg and underarm wax. Making…read morethe appointment was very simple. It was my first time getting waxed, and Bethany was very communicative about what the experience and pain level would be like. She was very friendly and a pleasure to talk to. The appointment was incredibly efficient, and fairly painless! Will definitely be returning!

My wife gets a massage here every 2 weeks to relieve her chronic back and neck issues. If we had…read moreunlimited funds, she would go twice a week. I also have occasional work related issues and go here when it gets too bad. We both have Karen as our therapist, and she is great. Not only can she find the trouble spots in seconds, but she knows exactly what is needed to address the knots and tightness causing the issue. She also will use energy work if you ask. Highly recommended and in a safe and convenient neighborhood of Syracuse.

Ky was amazing! I went in with terrible lower back pain, sciatica, and left pain free. I'm still…read morepain-free. She's been given the gift of healing! Beautiful environment too.

Okay, okay, okay... I think I finally found my nail home in Syracuse -- hooray, hooray! My mom has…read morebeen going to the same woman for her nails for as long as I can remember, but recently I noticed her nails looked too good, like noticeably different. I just knew it wasn't her usual tech. When I asked who did them, she handed me a card from Syracuse Nail and Spa. Funny enough, I think this is the same spot one of my coworkers recommended a while ago too. So I decided to give them a call, and they said they weren't busy and could take me right away. When I arrived, that was exactly the case -- I was seated and serviced immediately. I went with the green tea pedicure, which they told me was one of their best options. And let me just say -- it was so relaxing. They let my feet actually soak (which is rare nowadays), and I got to enjoy my book while the massage chair worked its magic. The pedicure included a foot massage, hot towel treatment, and a hot stone massage, which felt amazing. Everything was done with care and attention to detail. The same person also did my nails. I got a fill with my usual bubble bath pink color -- nothing too fancy, but I like to keep it simple. He took about 45 minutes on both my feet and hands, and I loved that he was both fast and efficient. I wear my nails in a round shape, and he did an excellent job with the shaping, which a lot of people struggle with. To top it all off, he gave me a back massage while I was drying (Under the UV dryer) and even gave me a hand massage with a hot towel after my manicure. The atmosphere was quiet and peaceful -- very chill and relaxing. I went on a Thursday afternoon around 2:30 PM, and it wasn't crowded at all. The staff was kind, and overall the service made me feel taken care of. I'm definitely looking forward to going back and possibly trying some of their other therapeutic services in the future. Pricing Breakdown: Pedicure - $50 Gel polish on toes - $15 Total for pedicure - $65 Fill (estimated) - $50 Total Paid - $115 + Tip

Very kind and attentive staff at the salon and had a great experience!! Very relaxing :)read more