Everything. Our dog loves this place...and so do we. My wife drops Buddy off about once a week…read more It's great!

I am so happy to have found Bahati and Frey's. It is cage free and has structured play rather than…read morethe dogs just running around for a couple hours and then getting put back in kennels. Maria works on behavioral issues and provides activities that uses all of the dog's senses. When I would bring my dog home from regular day care, she would be wired and crazy. When I pick her up from Bahati's, she is excited to see me, but not overly stimulated. I recommend Bahati and Frey's completely and look forward to my dog's continued improvement.

we have taken all 3 of our beloved furry babies here and over all we have been very pleased. They…read moretook care of them and the time we were traveling and were across the country .. they were very understanding. They gave the med's even though my mom wasn't able to bring her in which was so amazing. Putting the dogs comfort first. we brought here in immediately when we returned back. years later it was time to say goodbye to our baby . She had been paralyzed for years and was suffering. They made it that hard heart breaking day as easy as it could be. They sent us a thoughtful card and wild flowers to plant as a remembrance. the only thing i don't like about this place is since covid you can't come in with your pet. When it's saying goodbye to your pet visit of course they let you come in. They have you come in the side door.

We've been coming here for years. The folks are nice. They treat our dog like she's their own. As…read moreof past year, we have been here a number of times due to our dog is getting kind of elderly and has been having some spine issues. Back when we could go in to the building, the place was always tidy, the rooms were painted welcoming colors and the staff was always friendly to our pet, and us and that's how it should be. They are here to help them deal with whatever and explain to us what might be going on. Commend them on this. Now we pull in, if they don't come out immediately, we just call the number, give them our dogs name and the spot # we are parked at. It's a little odd but it is what it is. Hopefully this virus thing will be over soon and we can get back to normal.

Excellent care and staff. Totally cat focused and genuinely care for both cats and parent(s)…read more Dr. Summers and Dr. Wells are compassionate and wonderful people!

I am a huge fan of this place. I started taking my cat Sparkle there by the recommendation by my…read morebest friend who takes her kitty there. Dr. Summers is very gentle with the animals and throughly listens to your concerns and offers great suggestions/solutions. The staff is always friendly and very helpful. I love that they offer the retreat area and have their own kitties walking around the place. If I were ever in need to board my kitties I would take them there in a heartbeat! But for now they just go for check ups for the time being.

TAKE CAUTION IF YOUR PET IS ON MEDICATION!!! I boarded my dog here from 8-9 June 2025. I gave them…read moreher medication with instructions to give it to her the morning of the 9th, as she had already been given her dose for the 8th. When I went to pick her up at or about 1539 (charged for another day since it was after 1200), I was told by the staff I talked to (there were 3) that my dog had not been given her meds at all, with no answer as to why. I asked if someone could call me with an answer. I gave her the dose as soon as I got her in my truck. Mike called and left a VM saying she did in fact get her dose that morning. When I called back to inform him that I just double dosed my dog with Prozac based on their misinformation, all he basically had to say was "sorry " and "better call your vet." If you are considering patronizing this business, please take this incident into consideration. For all they know a double dose could have killed her, and with certain other medications, it could in fact have. It's a shame because I was a regular customer and this location is very convenient for me. However, I think this was a pretty close call. Add the apparent lack of concern by the management, and I can no longer, with any good conscience, trust this facility with my dog.

First time to use boarding services for our pets -- two orange tabbies and small beagle for a…read moreweekend stay. I was impressed with the clean facility, nice helpful, efficient staff when I dropped off the pets. My wife picked one of the standard plans that provided walks and play time sessions for the beagle. The facility has spacious outdoor areas for walking and play. I did not see kennel area, but was assured that dog had his own cage. The cats were housed in spacious individual cages that have several compartments - one for water, one for food, a sleeping compartment and nice lounging area each. Before dropping off the pets, we had to present pet's current vaccinations records. Also, provide pet food (bagged for each meal).

Amber is amazing. She has watched my cats several times in the past year and provided excellent…read moreservice each time. Both my cats (even the skidish one) love her. It is so nice knowing my cats are being cared for by someone like Amber.

I've used Amber twice, once for two weeks. She sent periodic emails (and attached photos of my…read morecats) and took notes during each visit so I could peruse them when I got home. We have 8 cats and one is geriatric and required extra care. Amber was obviously attentive and let me know any concerns. The cats loved her--even the really shy ones! She has a warm and calm vibe, reasonable rates and a flexible schedule. (Kettering area)

We love Twin Maples! The staff is very friendly and they make our pets very comfortable. Our dog,…read moreTuxedo, loves going to the vet, and they are always so happy to see him. Our cats are indifferent, but the staff makes them comfortable. We love that they have a separate entrance for cats and dogs. Even though our cats are fine with dogs, I know many are not, so this makes things a lot easier for pet owners. Twin Maples also has an on-site hospital, so they can handle emergencies as well. We haven't ever had an issue with scheduling or getting our pets in when they are sick. The staff is also great at returning our phone calls and letting us speak with the vets on the phone with questions. We like them so much that after we had a horrible experience with Paws Inn on Kingsridge with the cats we co-own with a family member, we moved them over to Twin Maples and have been very pleased with the switch.

The have taken good care of Charlie each time we have taken him. My only issue is the front staff…read moredoesn't appear friendly. AND this is the only place we've take. Charlie where they think he is "mean". Adding they had to muzzle him to clip his nails. He is a gentle sweet cat. He's 5 and never had a vet say that. Aside from that I feel the care is good, pricing is fair, they separate cats and dogs which I like a lot. Lastly, the vet is good about answering all our questions! That is reassuring.

From start to finish the process they have flows like chikfila…read more When I pulled up I was shocked the girl knew my dogs name, that warmed my heart. My dog comes home tired and happy Thank you all

We have been bringing our dogs to Kelli for years for boarding when we go on vacations. The staff…read moreis always friendly and happy to see us when we pull up which is great. I know our dogs are treated well and have a great time. It is a drive to get there, but I trust them so it is worth it. Our dogs always come home happy and TIRED! Thank you Kelli and staff!

We rather reluctantly dropped our pup off last Thursday. We were going out of town until Monday or…read morepossibly Tuesday. I called on Friday at 4:30. They are open until 6 but no one answered. I was concerned about my pup because she is a pup and has not been kenneled much. I asked them to call back since I knew they were open. They didn't. They texted the next day, saying all is fine. We just picked our pup up, Monday morning. They charged us for Tuesday. I guess I get that. The thing I don't get is that they brought her out and then said, "she didn't have any toys or anything did she?" We has taken 2 blankets, 2 bones and 1 toy. She went back and brought it all out then but I don't believe they had given it to her. It was still in the bag we brought it in. Blankets were still folded. It would have comforted her. When I gave all of these things to her at home she was so excited to see them again. I feel badly about her experience there.

I would NEVER board your dog(s) here!!! My husband and i had to go out of town last minute and the…read moreowner said her could fit us in on a very busy weekend. I had taken training classes here with our dog and thought that we could trust them, as the classes were great. After returning home, we went to pick up our dog. First sign of something wrong should have been when the woman working there put on huge earphones just to walk in the kennel area. If it is that loud in there, imagine what it is doing to your dog. When our dog came out, he was very disoriented and and had dried feces all over his rear end. After taking him home and cleaning him up, he had raw open sores from where we removed the poop off of him. Prior to going into the kennel, he was very friendly, energetic, fun loving, basically one of the sweetest dogs you would ever meet. After returning home, he was extremely food aggressive and anytime that we would approach his crate when he was in it, he became aggressive...just not the same dog that we used to have. The only thing that I can guess is that he was put in a crate, inside of one of the kennel runs. He had to compete for food and learned to be aggressive. We have spent a lot of money trying to correct the behavior. If you love your dog, don't board him/her here. I wish I could have them shut down.