Dr Doug has been my Dr. since I moved to the "Valley of the Sun" 16 years ago. His practice is…read moreefficient, professional and compassionate. His Patient Portal is designed for quick response times for our needs and his continuing education programs keep us up on how we can improve our health. Dr Doug Lakin saved my life recently, while helping me select a team of Specialists for my treatment. This is a Dr. I trust!

Amazing to find a doctor who listens and responds. He is extremely knowledgeable and responds to…read morequestions to his patients in a timely manner. Office staff responds during office hours, and you speak to a "real" person.

We first met Dr. Atienza when she was with Honor Health as their only true…read moreintegrative and functional medicine doctor. She has been very helpful with my daughter's battle against a serious autoimmune disease. Her treatment plan includes compound medications that are very safe and effective and not available through conventional doctors and some alternative medicine doctors. Dr. Atienza is knowledgeable and offers different natural approaches to help with medical challenges. She is also respectful of your own input in your healing process and willingly supports you.

Dr. Atienza is a true professional. She is an excellent listener and her medical recommendations…read moreare faultless. She is a real asset to any organization.

This review is a long time coming. In may I had an acute illness that required several tests and…read morefollow up appts. Dr. Sonder and her assistants were wonderful at providing me with same day appts and very prompt sharing of test results. Great coordination with specialists. The blood draws are quick and painless, appts always start on time. Everyone is pleasant and helpful.

I have been going to this office for as long as it has been open. Dr. Webb who finally retired was…read moreour family doctor for over 30 years. I just cannot say enough about this office. Everyone has been professional, knowledgeable and really care about you. I enjoy seeing all of them when I go in. Looks like Melanie Kuhn is stuck with me now for my last chapter. She has me on a good medical plan so my last years will be healthier and happier. Thank you Melanie and everyone there.

Abigail is my favorite she is simply the best. She truly cares about her Patients and is just an…read moreangel of the human.

It's always hard to leave your long time MD, but when you move out of state you have no choice…read more Dr. Yakoby has put those fears away 10 fold. He is one of the most accurate and thorough Doctors I ever visited. Thoughtful, caring, asks questions and answers all of yours. He diagnosed an issue the specialist didn't! The office is clean, blood work done on site and Receptionist, Olga is so nice. A MD like this is a rarity.

Dr. Yakoby is an excellent doctor who cares about his patients. He is extremely knowledgeable and…read morehas really helped me manage my health.

Unless you have insurance that covers literally 100% of your medical care and every single visit, I…read morewould RUN from this practice. I'm a generally healthy person with no complaints who is on a couple long-term maintenance medications for stable conditions. Not only did they require multiple appointments for simple prescription refills, but they then coded these visits as high-complexity - despite the fact that I didn't request them, I had no complaints, and all I needed was a prescription refill (for frame of reference, my previous provider wrote 12-month prescriptions for the same meds). I was billed $176 for each of the virtual prescription refill appointments. My final appointment there before I called it quits was a 15-minute virtual appointment (again, that the provider requested, not me) where ALL I NEEDED was a refill. The provider herself actually coded it correctly, and the billing team overrode the provider and change the appointment to the high-complexity code. I have worked in medical billing, and these appointments do not meet the requirements of a high-complexity code. They will bill EVERYTHING as high-complexity. So if you're someone with a high-deducible plan, this is NOT the practice for you. (Sidenote - they also admitted to me that their self-pay prices are actually LOWER than my contracted rate with insurance, but they would not give me the self-pay price). I went back and forth with their billing team, telling them I'd be happy to pay the bill when it was the correct amount. They stopped responding to me in February 2025. Today I got a letter from collections. I'm petty so I'll be fighting this until the bitter end and making sure that by the time this is over, they'll have spent more than $176 on collections and paying their billing team to argue with me, but I recommend saving yourself the hassle and just avoiding this practice altogether. (Also I can't wait for the part where I get their auto response to this review telling me how concerned they are and to reach out to discuss. I've already done that multiple times and no one there cares to remedy this situation!)

If you value your time, look elsewhere…read more I've been a loyal One Medical patient since this location first opened, and for years, it was truly exceptional. Dr. Jones is a fantastic physician--attentive, thoughtful, and genuinely cares about his patients. Unfortunately, the rest of the operation has completely fallen apart over the past year, and the experience no longer reflects the high standard of care that once defined this office. The administrative side has become a mess. On multiple occasions, I've arrived for appointments--lab visits and provider visits alike--only to find that staff weren't even on site. No phone call or text to notify me that the appointment needed to be rescheduled. This has happened three times in six months. Between taking time off work, arranging childcare, and driving across town, it's incredibly frustrating and a huge waste of time. What used to feel like a concierge-level practice now feels like an afterthought. The lack of respect for patients' time and the repeated scheduling failures make it impossible to rely on this office for consistent care. I don't know if it's a management issue or fallout from the Amazon acquisition, but either way, this location no longer delivers the quality or professionalism that patients deserve. **update: you will see response below from OneMedical. This is a perfect example of this going downhill. They have all the info they need - why am I wasting MORE of my time regurgitating it to their email inbox. Just acknowledge that you have fallen apart and fix it. My family is leaving the practice - but maybe you can Do better for future patients. **

I would follow Ann Lacey wherever she practices, she is the best medical professional I trust. She…read moreis thorough, highly knowledgeable, and genuinely caring, which is exactly what anyone would want when it comes to their health. Her nurse assistant, Oscar, is equally outstanding, responsive, professional, and attentive. I have yet to encounter a single staff member who has not treated me with kindness, friendliness, and respect. Although I live in East Mesa, I willingly make the long drive because this level of care and treatment is truly exceptional and well worth it.

Dr. Johns is great; he really listened to my concerns and believed me about my symptoms. He was…read moreable to figure out what was wrong and treat it effectively. I have only positive things to say about him; he really spends his time with you and explains what's happening! However, I have continually had negative experiences with the office staff. Despite my great experience with Dr. Johns, I am heavily considering finding a new provider due to the difficulty in dealing with the administrative staff. When I was having difficulties with a new medication, I called the office staff to leave a message for Dr. Johns, and I never heard back. I did so again a couple days later...and again never heard back. I called a third time, and learned that the first two people hadn't even recorded the message - there was no record of it in my chart or anywhere else! Additionally, I am bombarded with advertisement emails, which you cannot unsubscribe from, because it would also unsubscribe you from appointment reminder emails. This feels like a very predatory practice for a doctor's office, especially one primarily aimed at an older audience. It feels incredibly money-grubby. Dr. Johns is incredibly helpful, but I cannot recommend the practice due to the administrative staff, who are sometimes unhelpful to the point of being actively counterproductive. All 3 of the stars I am giving are for him alone.

Been seeing my primary care physician here for over a year now at various times. I've had relative…read moreease in scheduling appointments and getting phone calls back on questions. The office is very good at sending both email and "snail" mail reminders about upcoming appointment times and all the information about how to prepare for an appointment, if necessary. I'm almost always seen at the scheduled time - or within a few minutes around it. The nurses are very friendly and take time with each patient. Dr. Vegunta is very kind and listens to every concern and is patient with giving answers and explaining any issues. Overall: A I would recommend her and her office staff if you are looking for a primary care Dr. in the area.

The staff here are unbelievably rude over the phone. Requested to schedule an appointment ASAP for…read morea new patient and the women simply told me "no". Without explanation or hesitation she reluctantly explained to me their wait list is 8 months. I can find another primary care physician within the city of Scottsdale and not have to be rudely treated for asking for an appointment. Will absolutely NOT being going here.

I can't say enough wonderful things about Dr Madonna Mallari. Starting with her wonderfully sweet…read moredemeanor to how knowledgeable she is, to how caring she is and how much time she spends with you and explains everything. She is simply amazing and what every doctor should strive to be. I brought my mother to her and my mother just loved her. We couldn't have been happier. A++

I would urge you not to go to this doctor. She had been brought into a practice with Dr. Trop-Zell,…read morewho was the doctor I wished to see. The office said Dr. Trop-Zell was booked for months, and if I would have an initial appt. with Dr. Mallari, I could then switch to Dr. Trop-Zell. Then they wouldn't allow it. Dr. Mallari ordered many tests for my physical that I found out afterwards were really overkill. And there was always another reason for me to come back for another appt. even though my health was fine. The staff that doctor Mallari had was really incompetent. The staff that scheduled things in the outer office was confrontational and rude...I actually heard the receptionist yellling at a patient one day. This was a number of years ago, but I just saw this single review for Dr. Mallari and staff saying how incredible they were and I couldn't let that stand.

Saw Dr Gazda who was awesome. She was very professional and thorough in assessment of a very whiny…read moreme who had shown up to the clinic. Did I say I called and got an appointment in next day and not wait for eternity. I don't get the point of seeing someone after 3 weeks when you are a PCP. Did not write for useless pain meds, did not recommend useless follow ups with random other specialties which some practices tend to do. What the heck, how could I not give it 5 stars. The waiting area was clean and the front staff very super helpful. Very happy, but hope to never have to go back but would gladly go if needed ! (fingers crossed!)

I had blood work done here on 1/28, ordered by another specialist from Honor Health. I have…read morereceived two bills--one for the blood work in February and another for a visit today--even though only my blood was drawn. Both charges are for the same service date. I am very disappointed and would not choose to come here again.