This is one of the most bitter-sweet businesses I have ever seen and the customer service for the drivers are extremely the worse and inconsiderate. I was scheduled for a trip and the bus left before the pick up time without prior information or notice which is totally unheard of for the company. If you plan to use this service, please be prepared for the unexpected, and proceed with extreme caution too. read more

Clean , new, rasonable price , have plug can charge phone , driver is good as well.

I've ridden with YVR Skylinx plenty of times. They're consistent, reliable, and great customer service. Would highly recommend for transportation to and from Whistler! read more

Website says WiFi on the bus - nope. Website says washrooms on the bus - nope. We rode in what looked like an old school bus, the bus driver stopped in Squamish for a smoke break, and it took an hour longer than scheduled. The way back was fantastic and in an actual coach. Why are there black school buses? read more

Absolute sh*t. they somehow managed to 'forget' our booking in the space of 24 hours, meaning e were stuck in Whistler for HOURS when we had an early flight to New York. Completely and UTTERLY shit, DO NOT BOOK WITH THEM. YOU WILL REGRET IT read more

PART 2 OF 2 There is also incident happened that time after he called my name. I'm not sure if he have a problem with listening comprehension or just wanted to be arrogant and intimidate others the way that he just wanted to work his own term. When he called my name, I tried to explain to him, that my wife and son will take off first in Squamish and me, my daughter, and the baby will go down in Whistler, Creekside. He just said "I don't know what's happening here but what I know is that all of you are going down to Whistler Bus Loop" and I tried to explained that, "I called your department, I asked to change the time of departure and change of arrival place that is what I'm trying to say here" and then my wife interrupted because she can sense the heated argument already, my wife said "let's just go down on Squamish and Creekside, let it be" while we are explaining he still continue to call other passengers just wanted to show to everyone that he still doing his job while dealing with us but we all know that he does not really care. Because he was not really focus on the passenger that he's letting in. And then he said towards to my wife rudely with almost a high tone "Hold on. I need to know exactly where you guys are going down so I can put your luggage on the right compartment" I just did not like the tone of his voice towards my wife, that's why I told him "ok. Listen, that's why I told you earlier, my wife and son are going down to Squamish so you can put it on the right spot. Me, my daughter and the baby are going down to Creekside so you can put our luggage on the right compartment" he replied "Wow. You tell me that with an attitude". On my mind, I said look who's talking. But just for the peace of everyone and for me to be sure that he will let us in the bus. I just shut up and listened to him. I don't want to waste time anymore. His system and his work was really slow. Please take note on this, we got departed Burrard at around 12:53pm. Very late. Why did I have guts to say earlier that he was not really focus on entering the passenger while dealing with us when he called me? It was obvious that he can't multi task very well. That's why when everyone was inside the bus he have to double check his list and asked two passengers "Did I call you? No. I did not call you. What's your name?" No excuse me or not any single manner was shown before the start of his conversation witg them. Why? Because he saw that the passengers were Asian and assumed that they are the one who owns the Asian last name on the list that he did not call. How did I know and why I'm so sure? If the right person from Skylynx will ask me what is the last name of the passenger on that same bus with us that he was talking with, I can say it but not in here just for the respect of his privacy. And they can double check if they we're in the same bus with us. I already mentioned that his OWN SYSTEM does not really work and too slow that's why we departed 12:53pm at Burrard which is very late. Besides that, Cliff also had to SMOKE CIGARETTE after letting in all the passengers and come inside to introduce himself and do the SOP Introduction of Skylynx driver. I also said that I always choose Skylynx for 4 years now since I live in Whistler to go back and forth on the city and onto the towns. Fir that reason,I'm so sure that Cliff smoke cigarette because I had smoked with him once before. He's the only Skylynx driver that I smoked cigarette before departure specially on Burrard Station. He smelled cigarette when he entered the bus. I'm 100% sure that other passengers would agree. For all the passengers who would encounter a driver with the same situation like me, I did not know this until I confirmed with the Skylynx Call Service Agent, drivers does not have a right to refuse you to go inside the bus. So, don't be afraid to talk to the driver and state your side. Don't do what I did who just stop talking just of the fear of being not able to go inside the bus. Drivers does not have that rights. You can still go inside no matter what kind of attitude you showed them. But don't be like Cliff, state it with manners and respect. I hope Skylynx can do some necessary action needed with Cliff. For others not to experience the same as my whole family did. One person can affect the whole company. Thank you so much for your time and understanding. read more

Everything worked pretty well according to plan. They were a bit less expensive than the other operator we checked out. Even was a pleasure to work with. We had to make a change, and she made it easy. read more

The ride was smooth and efficient. The trip from Burrard station to Legends at Creekside took less than 2 hours. For the convenience and price, it was great value. This is the second time I've used this service, and I recommend it highly. Compared with some of the other shuttle buses I've seen running the same route, I think the Skylynx buses are much nicer. read more

To start describing our experience with SkyLynx visit to Whistler from Vancouver, One word, AMAZING. First, I had to reschedule our trip because of my headache leading to Insomnia the night before the trip; the admin could not be more accommodating and kind in response in rescheduling our trip on the coming up dates that we preferred. So off the bat, Woow, very impressed in how they genuinely wanted to help and make sure that we have a great experience. Then, Second, we got there to board the shuttle bus, everything clean, neat and great safety measures based on BC COVID-19 standards...Then they had in-bus restroom which made us very comfortable because we all know, when you wanna travel with bus or anything that takes few hours, we wonder, do they have restroom breaks in between? and then if we are going for business trip, which was in our case, how long would it take blah blah blah...you know what I mean.... Thirdly, the Driver, Alberto was one of the kindest people we've met, genuine, professional, positive energy, and more...like, you could see that he genuinely wants the passengers to have the best and most comfortable trip experience possible and he went above and beyond in doing so from his driving style which was super smooth yet not slow, thorough in his announcements and explanations before taking off and more...THANK YOU ALBERTO. Furthermore, our business meeting completed earlier than we thought and had the return tickets for, and again Alberto accommodated that smoothly.... Overall, we usually hesitate to go for a trip in a bus, but this made us second it.... read more

It was an excellent trip from Sea-to-Sky to the airport. The driver was very kind and professional. Great bus, plus they don't overbook. Highly recommended. read more

Price was great (less than the others). Bus was on time. Driver was professional. Pick up location from Vancouver downtown is nice and convenient (you can wait in the Hyatt Regency lobby where there is a Starbucks). Bus was clean and comfortable, with reclining (only slightly of course) seats, dark tinted picture windows, sunshades if you want to draw them down, and a bathroom (which I didn't use so can't rate). Return trip was similarly smooth -- pick up location is easy to find (Gateway Loop has a bus terminal for loading/unloading). read more

Had to make a review just for my favourite driver Mo! I've been riding with Skylynx for about 2 years and have gotten to be great pals with Mo, he is efficient, kind, helpful and funny! Skylynx is always on time, Mo (and the other drivers) make sure to call me with updates of where the bus is if it's running late, or if i'm running late to make sure i get on the bus. Mo has made riding to Squamish so enjoyable and I look forward to our conversations every time I ride! Thank you to all Skylynx for your hard work and for working days like New Year's day and holidays for us who need to get back and forth. So appreciated and I will always choose Skylynx! read more

Amazing service, Mo is so awesome and the rides are quick, booking is easy, bus is always on time and clean! Been riding with them for over a year and don't plan on stopping! read more

Amazing experience! Roberto is a phenomenal guide and drive. 10/10 would recommend

Just returned from a weekend away in Whistler! The drive Moal or Moll (not sure how to spell his name exactly) was a great guy who treated my guests and I with awesome customer service. Im not sure if you can book a ride specific for a driver but if you could I would strongly recommend this driver. read more

I rode Skylynx today for the first time from Whistler to Downtown Vancouver and the experience was positive from start to finish. The driver came early to load the bus, gave a good safety briefing, left on time, drove carefully on the road, and got everyone to Vancouver on time. I also had a positive experience when booking the ride online. read more

Traveling to Whistler Ski Resort from Vancouver airport was made very easy and affordable via Skylynx. They had easy pick up and front desk locations at the airport, and the ride was comfortable and safe. It was much more fairly priced than other options. WiFi was also available, which was great for being out of the country as the drive runs 2-2.5 hours in reality even though they predict for a bit more. Great choice for travel if you are ok with being on a charter bus for a couple hours. read more

The bus driver was punctual picking us up and dropping as off during our trip. He was friendly and did not over speed. Loved that there was a washroom on the bus for customers to use. Only issue I had was I never received email confirmation after booking online. Had to call customer service and was placed on hold for over 25 minutes to speak to a representative (Debra- she was very helpful and helped me resolved my issue). read more

It is a little more expensive than some of the other Whistler shuttle buses. But the fact that the drop off/pick up is right at the airport is very convenient. Other services I used it was in downtown Vancouver, which adds an additional train ride into the travel itinerary. For my shuttle to Whistler, I booked it the night before. I called and the person on the phone was very friendly and competent. He was able to get me scheduled on a shuttle that was the time I needed and wasn't showing up online because it was sold out. When my flight got delayed, it was also very easy to be moved onto a later shuttle on Standby (which was also not available online). Also coming back from Whistler, I was able to be put on a bus on the spot at the Whistler gateway loop because another person was a no show (I'd missed my original bus by 5 minutes). The driver was very busy but took the time to help me get back to the airport on time. I booked a later shuttle online and he checked me into that and allowed me to ride on his bus. The flexibility/agility saved me on both occasions! Thanks! read more

If you're going to Whistler, Vancouver or YVR I recommend this bus 100%. The driver Fred was super safe, kind, helpful and friendly. He showed us all the scenic points too. Will definitely ride with then again. Thanks Fred! The drive is also under 2 hrs from Vancouver to Whistler. read more

enjoyed a nice chat with mike, very professional and arrived earl.

First of all, the booking experience was quick and simple, prices are fairly good compared to other companies that exists. I ordered tickets for a shuttle from Whistler to Vancouver. The departure was scheduled for 4:00 pm at the Whistler Gateway Loop, and the email suggested that we get there at least 15 minutes prior to the time of departure. Everything before that went smoothly, the company was efficient and did a great job of keeping in touch with us and sending email reminders/confirmation. Nonetheless, the efficient booking and prices did not exactly compensate for the issue that arose and had to deal with while we were trying to make our way back to Vancouver. (Side note: Previously, my friend and I were walking in the village and spotted and shuttle that says SKYLYNX in a clear font, noting to ourselves that this would be the bus we would be taking later that day) As mentioned earlier, the confirmation email reminds that we should be ready to board 15 minutes before the departure in which a shuttle will come pick us up at the designated time. Yet we waited at the loop for over 25 minutes past 4:00 pm and started to panic because there was no sign of the shuttle anywhere which was extremely upsetting. We then headed to the information centre to see whether we can find out where the bus is. Upon talking to the person at the desk, we were told that the bus had already left and apparently sometimes it is hard to see the name of the company on the bus. To our dismay we resorted to calling the company to see whether we can transfer the tickets to the later time at 6:00, because we do not want to stay another night at Whistler. Thankfully, they had seats and successfully transferred the tickets to the 6:00 pm one. The rest of the trip back to Vancouver went well, we had a friendly and humorous driver, the seats were relatively comfortable with minimal but sufficient leg room, and lots of storage space for luggage. The driver also made sure to check in with each passenger to make sure they've board onto the shuttle, taking attendance and announcing when a passenger did not arrive yet. Our second attempt at getting to Vancouver was successful, we were able to see SKYLYNX clearly labeled on the bus, as expected. Although this experience made no sense because I do not understand why we did not see the shuttle when it was supposed to come. We came across a man who was also supposed to board the 4:00 pm bus, he told us he went to all the buses that were there to ask if it was the one he was supposed to take and they all answered no. This is a problem because more than one individual did not get a chance to board the bus and more importantly did not physically see the shuttle bus at all. Which evidently means that the bus did not come, and they did not notify us about theses changes which is irresponsible, or the bus left a lot earlier than the suggest time of arrival and by extension the departure time, which is also not good on their part because even if theoretically the driver was hoping to beat rush hour, leaving early and having missing passengers that did not see any signs of the shuttle is wrong and reckless. Two contrasting experiences with this shuttle has left my friends and I relatively dissatisfied because the smooth journey to Vancouver wouldn't need to exists if they shuttle did not leave early or not arrive in the first place. The company was flexible and was quick to answer their calls but this does not compensate for the hours lost waiting for the next shuttle. I will probably have to reconsider whether I would want to take the risk of riding with this company again in the future read more

I booked this bus service to Whistler and I am so glad I did. They were on time and the check in was efficient. The drivers were the best. They do a brief safety talk which I have never experienced with other companies. I highly recommend this company to anyone who visits Whistler from Vancouver. read more

The driver of Bus 861 on January 19th at 8:00am was extremely rude and in some cases outright hostile. He was demeaning to passengers that asked him questions and extremely unhelpful when it came to the loading process and again demeaning to anyone that asked a question. Telling one person to "grow a brain". And that was in front of that man's children. I would never recommend this transport service. read more

I booked this shuttle service from the Vancouver Airport to Creekside Whistler, for round trip service in December 2019. For our return shuttle service, we were at the pick-up spot along with two other parties waiting for our 10:10 a.m. shuttle. I confirmed the pick-up spot by phone call at 9:55 a.m. Our shuttle never arrived. At 10:20 a.m. I called Skylynx because the shuttle had not arrived. I was told that the driver skipped our stop and was not going to come back for us and to find our own transportation. What? Not coming back? Why did the driver skip us? We had to scramble to get a car service, and it was incredibly stressful and the cost was over $300 but we had the two other girls that were also on the "no show" Creekside Shuttle share the car service. We were packed into the uncomfortable car ride and had to make a stop in the city for one of the girls and if our flight had not been delayed we would have missed it. All because the shuttle didn't show and we were not even contacted to let us know, I had to find out by calling. So unprofessional. The other two girls, one of which barely spoke English, would have had a very hard time accomplishing what I was able to accomplish fast enough to get to our necessary points for flights/connections. And, the expense to Skylynx would have been much greater had we taken separate cars ($900+ rather than $300+). You would think they would jump at the chance to reimburse our share of the fare, which was only $114.99. I requested a refund of the shuttle pre-paid amount and also reimbursement of our share of the cab fare for our trouble. Skylynx refunded the shuttle but refused to cover the $144.99 cab fare. Terrible customer service all the way around. Very unprofessional, unreliable, and the general manager took 3 weeks to respond to my request for the coverage of the cab fare. Do not take Skylynx. read more

The coaches are comfortable. They have some WiFi but it's bandwidth is limited. I bought my tickets online and was able to print them before I left. The bus ride we cheaper and less hassle than trying to find airport parking. I definitely will ride with them again. read more

Sent Grandparents/Kids to Squamish to meet us for camping trip - a bit of a challenge as grandparents don't speak English, kids need directions at destination. Brilliant service, clean/modern & fully-equipped buses, courteous/attentive drivers in both directions. The only thing I would wish for is - a bit of license-flexibility for these guys (would be great if they could drop at S2S Gondola or Porteau Cove as well). read more