I highly recommend Essential Auto Care! They provide exceptional customer service, and it is rare…read moreto find an auto repair shop that is this honest, professional, and genuinely committed to helping its customers. Before bringing my car in, I spoke with Daniel and explained that my car alarm had been going off randomly. I asked if they had a diagnostic scanner, and he said yes. I was surprised when I asked about the diagnostic fee and he told me it was free. Most auto repair shops and dealerships I have dealt with charge for diagnostics, so I truly appreciated his honesty and generosity. Daniel was also very friendly and asked for my name during our phone conversation. When I made the appointment, I let him know that my husband would be bringing the car in. When my husband arrived at the shop, Daniel remembered my name, which was such a nice personal touch and showed how much he genuinely cares about his customers. It took about 90 minutes to diagnose the problem, and they found that a loose latch on the driver's side was causing the issue. They tightened the latch, and when my husband asked how much we owed, Daniel told him there was no charge. We were both completely surprised and incredibly grateful! Daniel was friendly, professional, honest, and provided outstanding customer service from beginning to end. Auto repair shops like this are hard to find, especially ones that don't try to make a quick dollar off every customer. Essential Auto Care has earned my trust and my highest recommendation. Thank you so much, Daniel, for helping us solve the mysterious problem with our car alarm that kept going off randomly. I truly appreciate your kindness and honesty. If you are looking for a trustworthy and customer-focused auto repair shop, I highly recommend Essential Auto Care. You won't regret coming here!

I came here with an A/C issue -- warm air, no cooling. They…read moredidn't confirm what the actual problem was but went straight to performing a refrigerant recharge for $235.86, without checking whether the system could function properly. I mentioned that the system had pressure, but no one explained that a recharge wouldn't help if the compressor wasn't working. As a customer, I didn't know the compressor status -- that's what I expected them to diagnose first. After taking payment and completing the recharge (which didn't solve the problem), they told me I had a refrigerant leak. But how was that diagnosed? With the compressor not engaging, there was no circulation, no dye test, no vacuum hold -- just a guess after the fact. They later explained that the recharge was done "to see if the compressor would engage" -- but I had already told them there was pressure in the system. Skipping basic electrical tests and charging for a recharge first is not professional diagnosis. What I received was uninformed consent: I agreed to a recharge without being told it was unlikely to help unless the compressor was working. As a customer, I relied on their expertise to guide the process -- but they failed to explain this critical limitation. I wasn't given a service report or receipt during the visit -- both were sent the next day, after I posted a review. Their mention of a refrigerant leak was never documented, and no leak detection tests were performed. It felt like an after-the-fact explanation when the recharge didn't solve the problem. Their process seems designed to create more work (and more charges) instead of solving the actual problem from the start. Rather than diagnose the issue first, they sold a service that couldn't fix the underlying fault -- leading to more expensive steps later. Professional mechanics explain what they are doing and why. In this case, I paid for a service that couldn't address the actual issue, and was told I'd need to pay again for proper diagnostics. If your A/C isn't working, ask exactly what they'll check before you agree to anything. I won't be coming back.

They worked on my son's BMW & although we thought the prices were a bit high, Liz tried her best to…read morework with him & we truly appreciated this, she was super sweet & accommodating. My son said the car drives 100% better now. Thanks so much.

I used to love this place. I don't know what happened in the last few years but they charged me…read more$1,500 without even diagnosing the problem. They said they tried reaching out to me multiple times, if they did, they never left a message. I also tried calling MULTIPLE times and they would never answer. To be fair, the staff and mechanics are very nice and respectful I told them what mini said the problem probably was, and they said it was absolutely not the problem. They tried to ask me to pay over $5,000 extra to continue to "diagnose the problem" and at that point I said no. This doesn't seem right. Took the car to my aunts trustworthy mini guy, and guess what. The problem was exactly what they said it was. Just the key fob. They also checked everything that MSpec said I should get replaced, and they did it for the smallest fee. I walked out paying $500. Go to Meadowbrook Collision in Freeport for your mini. They are amazing. Mspec unfortunately lost my business, and I feel robbed. Never again.

My entire family takes their cars to Danny's. They are trustworthy and alert you to repairs needed…read more- if they need to be handled now or in the future. They do not do any work unless it is essential! I appreciate their honesty and will continue to have my car handled at Danny's. The costs are fair and affordable. My car was serviced and its a manual transmission. I worry with prices going up but am happy to have a place to take my wheels to for awesome service! Thank you!

Last year, when I came here for an inspection, was told I needed two new tires. I was skeptical,…read morebut I replaced the two tires and passed my inspection. This year, they said I needed two new tires again in addition to a $500 brake fix. Everything would have cost approximately $1,000 so I just left. Today, I went to another repair shop where I paid $37 and passed my inspection. The other shop didn't notice any tire or brake problems. I drive about 4,000 miles a year locally. I never have any warning lights, engine check lights, or any other issues with my car. Beware if you go here and they tell you this and that needs to be replaced. Get a second opinion before you spend hundreds of dollars.

All my luck I got a flat tire. Lucky for me Vick Auto was…read moreopen,and even luckier for me the owner Vic was there. He looked at my tire and heard a hissing sound and saw nail. Anthony the mechanic took care of my flat and even put air in all my other tires. Owner Vick told me that he could fix the flat with a plug. $20. I couldn't believe that. I wasn't scammed or anything like at most other stations and mechanics. This place is honest and has my utmost respect and appreciation. I would visit Vick here again if you want an honest appraisal.

Be careful young drivers !!! I just bought my car a month and a half ago, a pot whole was hit…read moreand I came in for them to fix my rim. when the job was finished I came back to a check engine light on and my center caps missing off my bmw that I litesrly just bought .. 100 percent took advantage of my !! came back to a check engine light and ect on my dash board and came back to no center caps on my tire . When I asked about my center caps they told me it fell of when I hit a pot whole

Awesome service. Great wisloyy work and speedy repair.i would hightly tecommend them.read more

Best mechanic on the planet! Hands down u won't get a more honest relaible mechanic shop in NYC…read more Been going there for 20 years plus never had a bad experience .

Took my ml500 to a shop in queens and they did horrible work. I had to find another shop quickly…read more When i arrived the shop was clean and in a Nice area. The work was done quickly and thoroughly. My old parts were with my vehicle when i picked it up. Very trustworthy, straight to the point no bs. Very recommended and will be a repeat customer.

I would definitely recommend Auto PHD They fix a very…read moredifficult electrical issue On my BMW They told me the choices I had in order to repair My car up front They fixed my BMW when all others failed to fix it Their shop was flawless and in order The waiting room was very nice and clean and comfortable These guys definitely will take care of your car And fix it right and I Had a good experience with them it felt right I'll go back to them in the future!

I first came to Fast Auto about 6 years ago. My Ford dealership was trying to quote me $3,000 for…read moreparts that had nothing to do with my issue. I dropped my car off at fast auto on a friday afternoon and Saturday morning my car was done for under $200. I've been to many different repair shops before Fast Auto and the difference here is night and day. These guys have taken care of me over the years with honest pricing and always having my car done by a set deadline. Patrick, Adrian, and the crew are the best at what they do. I'm a customer for life and will never go anywhere else for as long as they are open!

I do not recommend this workshop because I had to wait for 2-3 weeks for the repair, and during…read morethat time, my car was parked on the street

Kenty and the crew are smart, kind, helpful, and efficient. I think their price is fair and they…read moreare very knowledgeable, especially Kenty. He is very patient and understanding. He walks you through all the steps, issues, and possible resolutions. I will come back here again. I already had my car serviced here twice.

My brother, who loves his cars like his baby, has been taking his car and my dad's three cars for…read morealmost a decade to this shop. Usually, they're easy and fast to schedule, park, and pay for any service, ranging from oil changes to repairs. I'm usually in and out within an hour because my parents are waiting in the lobby and get restless if they're seated too long. What's key for me is their expertise to inspect annually for any maintenance issues and troubleshoot the root causes that cause our car alarm to turn on randomly at night, a faulty transmission, etc. We've tried Honda dealers, but they usually upsell us or charge higher rates where the returns on investment don't support their surcharges. I realized that the staff here is likely too candid to know how to sweet talk customers and sugar coat any recommendations. They tried several times to dissuade my dad from fixing a 2001 Odyssey van because it wasn't worth the value of the car from two decades of depreciation with issues, ranging from air conditioning to a stolen catalytic converter when parked on the street in New York City. However, my dad insisted on repairing it because it was useful for transporting larger items, ranging from equipment to furniture. It's truly hard to find mechanics and a body shop you trust to bring your car and those of your loved ones. It helps that their crew (e.g., Ricky) can speak Chinese slowly and clearly to relate to my dad with his hearing impairments. Nobody's perfect in this imperfect world, so sometimes you need to take a leap of faith and find someone willing to work with you and relay all the info that you need to decide how to move forward or not with fixing your car. For me, it's better to hear the good, bad, and ugly truth than to not know the inside scoop for making a more informed decision, especially the tough ones.