I needed new gutters on my home and did quite a bit of research about businesses in the area. I…read moreread so many incredible things about Steve, so I called for a quote. His quote beat almost everyone else (some by thousands), and I'm so grateful he didn't try to sucker me into anything unnecessary. I upgraded to the wider gutters but there was no pressure, just information shared. His work was impeccable and I'd 100% recommend him to anyone needing gutters!

I got new gutters a year ago from All Ways. Now they leak in several places and are falling off the…read morehouse, and they will not return a call for a warranty.

I called Charlie Roofing to set up a bid and left a voice mail, Carlos called me back in the next…read morehour to set up an appointment. He arrived exactly on time for the appointment and provided a bid the same day. I selected his bid out of three because I believe in supporting local, small businesses plus his bid was much more reasonable than the other small business. I also referenced checked the heck out of his company, and the products he uses, and was pleased with my results. When I accepted the bid, he called me right away to set the start date and time. On the day we scheduled, his crew showed up on time, on the dot, and began working. They were pleasant, respectful of my property and cleaned up at the end of each day. It was fun watching them work, they were like a well oiled machine. At the end of the second day, Carlos called to let me know they'd be back for a couple more hours in the am to finish up and to make sure everything was cleaned up. We then arranged a time for me to pay him the balance owed and he showed up on time again. Such a great company and business model, I highly recommend Charlie Roofing, Carlos was very respectful, appreciative, and a pleasure to work with. He made the whole process pleasant.

I hired Charlie Roofing in August. His crew showed up a couple of days later and replaced my 30+…read moreyear old roof. There were leaks and several roof boards that had to be replaced. The roof I have now is beautiful! The quote matched the work that was done to the penny. I did my research! I got 5 quotes. I then researched the roofing material brands that were quoted. The material Charlie uses was #2 in quality and there was very little difference (except price) between the #1 and the #2 brand. Reading Charlie Roofing reviews I found only highly positive reviews including one who said if he could give more than 5 stars he would. Well, that is exactly how I feel! If I could give Charlie Roofing more than 5 stars, I would!! I very highly recommend Charlie Roofing!

Disappointing service from Gutter Seattle. I hired them to replace all of the gutters and install…read morean additional downspout for a house I am managing remotely. It was also agreed that Gutter Seattle would add a splash block for the downspout. I made it clear to them that because I am managing the property remotely, I wanted many close up photos since I cannot personally inspect the finished work, and Genika assured me that she would "instruct the crew to take an extra-thorough set of photos". However, once the work was complete, the photos and videos I was sent were all taken from about ten feet away. None of them allowed me to see the finished work in detail and none were taken from above showing the inside of the gutter. When I asked for better photos and also whether a splash block had been installed as agreed upon, I received a text from Paolo informing me "Unfortunately, we're not able to continue returning on a weekly basis solely to take more pictures". He went on to add (in his reply that I suspect entirely written using AI) : "This creates scheduling challenges for our crew and affects our ongoing projects". They also indicated they installed the splash block but provided no evidence they did so. When I subsequently asked my property manager to stop by and look at the work, photos taken by him showed that the splash block had NOT been installed as promised. I reached out to Gutter Seattle TWICE to say that the splash block that was agreed upon had not been installed, and both times my emails were completely ignored. If this is how they treat a relatively minor oversight on their part (a twenty dollar splash block that could be installed in five minutes, but which would cost me, being out of state, much more to hire a handyman to do separately), I can only imagine what will happen if I were to contact them about a real problem concerning the gutters themselves, which are supposely guaranteed by Gutter Seattle for eight years. 3/5 stars (for the gutter installation itself), 1/5 stars (for the customer service)

I really appreciated these guys. They gave a fair quote in a timely manner, did a good job walking…read moreme through what they would and might do, depending on what they found while doing the work. The crew themselves was flexible with the parking situation (thank you!) and quick with their work, and cleaned up well (I've been surprised I haven't found any nails in the grass in the month since they left). But really the thing that inspired this review is some water was getting behind a fascia board during the recent heavy rains so I took a video and asked them if they could help with that -- they had someone out a couple days later who inspected the situation, determines the roof was missing something that's supposed to stop that, and replaced it the next day. It's still not clear to me if that was actually in the scope of their work but clearly they care about making sure gutters are behaving as expected and if the roof isn't doing its job, then the gutters can't either. I don't get the sense it was an expensive part and I'm sure if it was extensive work they'd either need to refer out or get a change form, but the simplicity of the interaction is something I really appreciate. We have so many things going on in life that it's really nice just to delegate problems and have them taken care of easily and thoughtfully. Keep up the good work team.

Love Bill Herzog! His services are wonderful. They just cleaned my windows today and they are…read moresparkling! I have called on Bill for the past 7 or 8 years. Every time I am pleased with the results.

So nice to have clean windows. I heartily recommend Herzog! Inside and out, great job!!!read more

Rep called me back and explained why they are cautious about cleaning metal roofs. In short I've…read morebeen doing it wrong. He offered to make things right but his explanation was enough. I have a metal roof and gutters with gutter guards. They company that used to do an excellent job on my roof (I'll call them "JB") is a janitorial firm that appears to no longer do roofs. I called AA based on reviews and explained that my roof was quite dirty with pollen and was clear with them it was metal. They said they would come and blow the roof off and see what else could be done. They did NOT come right out and say they could not clean up pollen. They quoted me a price lower than the previous company had been charging, so I scheduled the work about three weeks out. The tech came out late in the afternoon, spent a LOT of time looking around and talking to the office and then told me that they could only blow debris off. To do a wash would take two people a full day and cost around $2,000. Sorry, that's NOT going to happen! I said go ahead and blow the roof off, there was plenty of Douglas fir cones and other debris that needed to come off anyway. The work was fine for what it was, though there's still a mess of pollen up there. I would have preferred that they just say "we don't clean metal roofs because you won't be happy with the results."

Our gutters were overflowing with water every time it rained, which happens a lot here, and they…read moreneeded to be cleaned. AA Window and Gutter Cleaning was quick to respond and easy to schedule with. The service was fast and we are happy with the work done.

Just had a couple of small sections replaced and new downspouts installed. Had a bit of a problem…read moreat first with deciding on a color to match the trim. A color sheet was mailed to us, but it wasn't very accurate when the final appointment for install arrived. The technician pulled out a very detailed color chart and matched the paint perfectly. The install was rescheduled, and we are very happy.

They were so flexible with our schedule, came to remove gutters and cut the rotted corners off the…read moreends prior to painting so we coulc have the gutters come all the way to the end. They were so fast and quiet installing the gutters I couldn't believe how fast they were done. The slanting they did on the gutters are perfect, the previous gutters had no angle to them and looked terrible. The pricing was absolutely affordable and dealing with both the owner and the workers was a pleasant experience. I couldn't recommend more highly!

Spencer arrived on time and got to work quickly. He was careful of our tender spouting landscape…read moreplants. Our windows look absolutely sparkling clean! Spencer was able to remove a multitude of encrusted bird poops, birdseed, and a nasty film from house painting prep from last Spring. We highly recommend the attention to detail that Spencer offered. We'll be using this service again.

The best people doing really hard work at a fair price. I have them come every year. Highly…read morerecommend

Avoid this company at all costs. They get your deposit and don't return and steal all the…read morematerials. The part they did complete is the worst work ever. Take a look at the photo evidence and DONT use this company

They start out with a conversation trying to smooth you. In my case it was about my truck on my…read moredriveway, telling me how awesome it is. Schedule an appointment with a measurement specialist and he sticks around for 3-4 hrs try to get you to sign a contract that is way over price. My case it was gutters. $17,000.00 for gutters deluxe 6 inch with guards. At max cost $8-$9,000.00 with another company. But this is the best part. You can make monthly payments for 10 yrs and pay close to $22,000.00. Yea sorry I can do math and they sell your loan to a bank and they get the payment up front just like a car dealer and you now on the hook with a bank payment for 10 yrs. Nice try....